eFootwear EN Reviews 52

SCAM!

I ordered shoes and they send 1€ necless so that I have something to track! They dont aswer emails! Also they copied my credit card info and made a fraud!

I bought a pair of New Balance H754 shoes. My fault as I didn't look properly as they had wool liners. (I live in Spain so not needed) The package came within 4/5 candays but although I liked them I had to send them back.
I repacked the box and cardboard bag and attached the preprinted and prepaid returns note. I dropped it in at our local post office (Coreos) she scanned it and I signed for it. Within a week the money was back in my PayPal account.

They dont answer e-mails on when I will recieve my order. Ordered a pair of black winter boots.

I’ve ordered one pair of Hoka’s and 2 pair of ASIC gel nimbus from this site. They’ve delivered usually sooner than expected and are exactly what I ordered. No taxes. No shipping. I’m impressed. The ASICS price I paid before Christmas with their 20% off deal was less than the outlets.

I received my purchase, but it is absolutelly unclear how can I return A parcel if I didnt receive any receipt via email with the order number, even though I need to write it in my return form. I was registered on efootwear website and purchased via my profile, but there are no orders registered. Communication is awful... It takes days, weeks to contact and there is no clear answer or solution to my situation. Be careful!

I returned an item but still haven’t received my money back. I keep contacting the customer service via email/online forms/social media but none is replying! It is a scam! I guess I will never receive my money back! Stay away from them!!!

Horrible! Ordered twice and both times received fake brand copies. First order was shoes from Lagerfeld, premium brand with a hefty price tag. Out of the box paint coming off. Left a review on the app about the shoes and it was not posted. Decided to try them a second time. Ordered premium sneakers 175€ take them out of the Box, cheapest Chinese copy of the Brand so poorly made paint from one area covers the other. Looks like they were painted with spray paint! Will never use this store again!

Good selection of shoes but it should be very clear from their site that the return is on your own cost. This policy is very bad and hence I will not order from here.

I initially signed up for the “VIP family” program because the charge justified the “free” shipping and offered a discounted price on a pair of sneakers. My intent was to cancel, and I telephoned the company hoping to do so. Their number was very difficult to find (I only got their number from my credit card statement), as it was not published online and readily available. I left a message asking to cancel the VIP program and was never called back. I continued to be charged the $20 recurring fee each year. This company is unscrupulous to say the least, and the owner is a crook.

I bought women’s Adidas “Choigo”shoes. I placed my order on February 15 and received on February 21 and I could track the parcel. Shoes are of high quality, as Adidas should be.

Usually, consumers write a review if they have a bad experience and for some reason are too lazy to leave a positive review if they have a good experience with the seller. This is my first experience with Footshop efootwear EU.

To be honest I was worried that the product would not be of quality or I would not receive it at all, but it was in vain.

I recommend the seller!

I bought shoes that made a very annoying sound when walking. Following their process I reported the error in the product. Now they keep telling me me someone will look into it, for a full month already. ow they ask for a picture, while I've sent a video one month ago already.

I should have just returned it, but that turns out not to be free.

When the product is fine it will probably be easy, but if you ever need anything from support. Don't count on it.

They saiid return is free of charge and now they want me to pay it! Don‘t buy something from this company

Ordered Timberland shoes but unfortunately they where too big. I’ve returned them and got the refund. Fast shipping, fast reply on emails. I’m positive about this company!

I ordered a pair of Nike shoes. One of them was ok, the other in terrible condition. Im still not sure if they are fakes or not but its not worth returning because i will be charged with shipping and my guess is i will never get my money back. I also noticed nowhere in the site do they mention they are an authorized retailer. So theres a high risk that their stuff are fake, its impossible to get a refund and their customer service doesn't exist and you just get an auto generated message. I will never buy from them again.

I ordered pair of Nike sneakers. They came in a huge box and then inside that huge box were the sneakers in shoebox-sized box, but not a Nike shoe box. Just some weird plain box. Which is suspicious all by it self .Then inside where the shoes I ordered alright, but without the inner soles. Super weak robot type customer service. Ridiculous. I think its not 100% legit, som kind of parallel import type of business. Would not shop again there for sure

Order #500029935 - faulty shoes
I have bought many things from them. This time, however, I am very disappointed.
I am not sure if they are selling used or new shoes. This time, for example, they sent me used shoes with a lot of flaws.
The original box is seen to have been opened countless times because it is torn at the corners. I am attaching pictures.
The shoes also have concrete flaws, which you can see in the attached photos. the worst are the two holes above the Bugatti inscription. But they are also scratched in several places. I gave them 72€ for the shoes I threw in the trash.

Very pleased with the shopping experience.
Huge choice and excellent quality of the footwear. Shipping is a bit expensive, but compared with the prices paid for the quality footwear, it is not that high.

I have waited several weeks for a return label, just to be informed after reminders that the return shipment costs are on my own! It is an unreasonable expectation how the returns are handled!
This is ridiculous and written nowhere before you shop!
I have to pay more than €22,- for returning the shoes, which is 1/3 of the price!!!
Almost all online shops give their customers a return label without charging anything.
Will never ever shop again there!

Very pleasant experience. I ordered my shoes on Monday evening and got them delivered by Friday. The shoes are impecable, just as described and ordered. I got a higher-priced item that I couldn't find anywhere else for quite a substantional discount. Couldn't be more satisfied!

Efootwear.eu (eobuwie.pl) used to be good and solid company, but since November 2019, when they cluster failed with Black Friday deals (when they made promotion sale and then couldn't handle big number of orders for months), efootwear.eu (eobuwie.pl) is on the downward spiral to a grand fiasko. Last order I made, went fine to start with, it was quickly handled and I was informed 7 days ago, that it was waiting for the courier to be picked up. Well, it still has not been picked up by courier, and customer service will not send it to me until they investigate first, why they have not sent it yet. This is horrible customer service, total absurd. If you fail in your service, first you need to quickly fix it for the customer, and then take time to investigate and fix your internal processes, do not keep the products and customers hostage to your own incompetence.
Moreover, good advise: stop using UPS as international courier, they are the worst courier in EU, they always lie that they were at the address of delivery but the recipient was absent: bunch of bs, I have experienced it myself multiple time. They just drop packages at pick up point without bothering to deliver at all, even though it's paid for. Use GLS or DPD instead, good fast and solid couriers.