I have no idea how this all started, but finding out that you have been charging 7.5 Euro every other week - so that you stay under the radar - for several months was definitely not pleasant.... See more
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See what reviewers are saying
I accidentally set up this account whilst browsing fur a parking app when I recently stayed in London. It was ok but it wasn't the intention. I spoke to Doris to explain why I wanted to cancel and... See more
Even though I never actually wanted the membership, I was delighted in dealing with Eugene who has been very kind, helpful and understanding. He has promised to sort out my issues for me within 5 to... See more
Kai responded to my constructive feedback, and I am impressed with the speed they have taken to resolve my issue. Great customer service, and glad the company empowers their staff to make decisions... See more
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Hasn’t replied to negative reviews
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Prompt and friendly assistance
Prompt and friendly assistance, thank you
Thank you Escalation Team
Kai responded to my constructive…
Kai responded to my constructive feedback, and I am impressed with the speed they have taken to resolve my issue.
Great customer service, and glad the company empowers their staff to make decisions. Thanks!
Fraudulently charged my card
Fraudulently charged my card. I think they stole this data as I have no record of ever signing up with this company. STAY AWAY!
Correctly unsuscribe
Tank you Emily for your noce service
Tank you Emily for your noce service. Well done.Great company.
Customer service
I've just spoken to someone called marc who was very helpful in sorting out a refund for me
Not obviously a subscription service
Prompt and Clear response
Dexter has been able to provide a prompt and clear response to my concerns.
Wow7
Wow! It seems like this company makes a habit of illegally debiting people's cards. If I don't get my money back i will insist that interpol press International fraud charges! They will lose all crediblty and financial standing with Google.
Cobro indebido
Me han realizado un cobro de 18 euros sin ninguna compra,,, es estafa ???
Educated.fun 35722057936 Cyp

Reply from educated.fun
Diamond made my day by solving my…
Diamond made my day by solving my problem with my membership.
Great work!
Grote fraudeurs
Grote fraudeurs, die bankkaarten misbruiken.
Het geld dat ze van je rekening is een misverstand, en hun belofte we gaan snel terug betalen daar komt niets van in huis.
Één tip, bankkaart onmiddellijk laten blokkeren.
Dat is hun antwoord, nadat ze mij op 20 december gingen terugbetalen.
##- Please type your reply above this line -##
Your request (4911450) has been updated. To add additional comments, reply to this email.
Dear Ellen,
Thank you for your response.
We sincerely regret that you feel this way and assure you that our goal is to provide a fair resolution that aligns with our policies and the circumstances of the transaction. We take your concerns seriously and would like to clarify our stance to ensure transparency.
As previously mentioned, we were unable to process a reimbursement directly to your account. We genuinely understand your preference for this method, and we apologize for any inconvenience this may cause. To address this, we have provided an alternative solution by offering the equivalent amount as credits to your account. These credits are designed to provide the same value, allowing you to use them on our platform with complete flexibility.
Please know that we are committed to ensuring these credits are set up securely and made available for your use immediately. We hope you can reconsider this option as a practical and effective resolution that ensures you do not lose the value of the original transaction.
We greatly appreciate your patience and understanding as we work to resolve this matter. Should you have any further questions or need assistance, we remain at your service.
Kind regards,
Nana Customer Support
[X2NJV3-93YXR]
En hun antwoord toen ik zei dat ik met credits niets was, en het fraudeurs zijn. Ze stelen uw bankgegevens en nog zou je niets mogen zeggen.
##- Please type your reply above this line -##
Your request (4911450) has been updated. To add additional comments, reply to this email.
Dear Ellen,
Thank you for contacting us!
We truly understand your concern, but unfortunately, we cannot continue our conversation with the kind of language you are using right now. We are going to do our very best to help you, we will be waiting for your contact when you will feel a little calmer.
Kind Regards,
Nana Customer Support
[X2NJV3-93YXR]

Reply from educated.fun
Money got debitted from my account
Money got debitted from my account. Don't know where this comes from. No reference in my emails. Total of €68,50.

Reply from educated.fun
Total scam
Total scam - charges cards without consent. Any positive reviews are obviously bots and can’t even write a sentence properly. Report immediately if you get charged.
Since posting they’ve asked for more personal information - no way I’m providing that. Have reported to my bank and fraud investigation underway.

Reply from educated.fun
Outrageous and criminal behavior!
This company suddenly started charging my Visa twice a month, €67.50 each time. I have never ordered anything from them or even been aware of the existence of this Cyprus-based company! This is absolutely outrageous and criminal behavior!

Reply from educated.fun
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