Ecotalk Reviews 923

What's not to like? I'm receiving at least as good coverage as my former service provider at slightly less cost, I'm receiving more data in the first three months than you could shake a stick at, the... See more

The pleasant and helpful attitude of the staff. Things had gotten a little complicated and they were able to sort all the issues and offer back up support until it was all ironed out! Any waiting (and... See more

Swapping over to Ecotalk was quick and easy. My new SIM was delivered quickly and connected almost immediately after activation. And when I contacted customer services to make an enquiry, I spoke to... See more

I switched from Tesco Mobile two months ago and I must say having human beings on the phone who have feelings, a real voice, and are super helpful is a unique selling point of this time! Really r... See more

I’m proud to be part of Ecotalk! The only mobile phone network that reinvests its profits into restoring and protecting Britains natural resources. It’s easy to keep your old number, the coverage pig... See more

Brilliant customer service - couldn’t be more helpful or easier to talk to - also got through quickly. Today was Yasmin, she was super. Huge fan of their eco credentials - and Dale Vince the own... See more

My wife was in a serious meltdown becasue her data allowance had maxed out and we had an important gmeet (i was in europe). I called Ecotalk and within muinits Yasmin sorted out an unlimited plan. I... See more

Great ethics. Really wanted this to work. Took out two plans for my daughters. Unfortunately kept being let down by promised data not working. Had to switch off after couple of months. Customer servic... See more

I was having trouble connecting to mobile data on a new phone. Sheri talked me through some options that I had already tried to resolve this and then we went back to my old phone which data did work... See more

Their offices close at 5 pm, so if like me you need help with anything, like activating a sim, porting your number, there is NO-ONE to speak to for help outside of office hours!! Also the informat... See more

Fantastic. I was considering switching to Ecotalk so went on line and saw straight away that their process was very clear and easy. However, being in my 70s, I just needed some reassurance about a c... See more

I have spoken to Shannon from Eco talk this morning. She answered all my questions and was very helpful in explaining how the transfer of my number would be processed. I heard about Eco talk though... See more

SIM arrived promptly, I hadn't provided PAC at sign up so e-mailed it across and number was changed back to my old one a day later. So far so good, seems to be same signal as EE and currently £5 les... See more

Switched to Ecotalk recently and it’s been a really good experience so far. The sign-up and number transfer were quick and easy. Signal and data have been solid for me, and the prices are reasonable t... See more

I first saw the ads for Ecotalk on IG and thought it was too good to be true. I'm trying to do what i can to live consume consciously and help our planet and so this seemed like an obvious decision. T... See more

Great company. Excellent customer service. I was having an issue adding a SIM lock to secure my phone. Had tried twice unsuccessfully to change the PIN which left one last chance before I locked m... See more

Fantastic customer service! My son experienced no problems at all. However- huge thanks to Yasmine (I hope that's the correct spelling - apologies if it's not) for her patience and perseverance with... See more

After a long stint with a major network provider who continually upped my service levels and monthly costs, I decided to change and put my money into a service that does good with my the costs. The tr... See more

Simple, straightforward setup. Signal is actually better now in my house than my previous supplier and currently on the 30 for 10 offer, so significantly cheaper, too. Very happy with the service so f... See more

I’d been interested in doing all I can for the planet, for nature and the environment. I donate monthly to WWF and now I’ve found a way to help the environment further! A great mobile network that ali... See more

Spoke with Shannon from customer service today, who was very friendly, helpful and resolved my issues quickly. I've been with eco talk for a while now and happy with the service. It helps knowing you... See more

Good service, whilst my phone shows one less bar of signal compared to Giffgaff, phonecalls work better without low signal issues. I love that my money is funding rewilding. Signup and transfer was ea... See more

As with all of my interactions with Ecotalk, today's call was handled in a friendly and professional manner, with the matter being quickly dealt with. Sheri quickly upgraded my plan, as requested.... See more

Excellent. It’s not often these days you can actually recommend a company for its ethics and personal and efficient customer service. More companies like ECOTALK please. Putting profits into rewilding... See more

I spoke to Yasmin today and she was absolutely fantastic! She was bright, helpful, knowledgeable and she didnt flinch when I said that my SIM card was too big because I hadnt pressed it out of the car... See more

I came to EcoTalk via the Green Party / Bold Politics podcast and was looking for an ethical company who re-invests their profits into a great cause - nature. The choice of deals is very versatile, w... See more

I changed to Ecotalk after 27 years with EE! With EE, I was paying about 55% more than I am with Ecotalk for a very similar sim only plan. When I was considering leaving however, EE tried everything t... See more

I am a brand new customer, I literally signed up today, so I can't comment on the phone service yet. However, I felt compelled to write this based on the excellent Sales/Account Setup team. I go... See more

Quick phone call and the matter was sorted quickly and in a helpful, courteous manner. So good to speak with a human being, and without the interminable wait listening to bad music. They explained dif... See more

I recently became a new customer with Ecotalk but unfortunately lost my phone and had to report this to the customer service desk by email. Received a prompt reply and once I had my new phone and also... See more

A mobile company I can feel good about being with, as well as customer service with the personal touch. I had no problems at all with switching over but after I called to clarify something, Sheri prom... See more

The process of transferring my mobile phone account to Ecotalk at the beginning of this month(April '26) has been made straightforward and relatively stress free thanks to their excellent customer ser... See more

My contract with EE was about to expire and the wonderful Chris Packham kept popping up on my FB page. I'm so sick of corporate greed taking priority over the health and survival of our planet and wit... See more

The way to switch is now really simple with a code ypu to to in order to retrieve your PAC code . I have tried previously and you were faced with a very pushy sales person from your mobile company .... See more

⭐️⭐️⭐️⭐️⭐️ We had a really reassuring and positive experience with Ecotalk’s support team. We contacted them about a business number we’d recently moved over and some unexpected behaviour we w... See more

Switched as I like that the profits are investing in th environment. Coverage has continued fine and easy to speak with the team when I needed to change my plan. Why wouldn't you be with this provider... See more

Lovely person at the helpline made for a very easy transfer from old company to Ecotalk. So glad to have switched knowing my money is going towards the prevention of erosion of our wild spaces and hel... See more

Super easy switch! Totally seamless and delighted to be doing something good via something as simple and easy as my phone company provider!! (Also much cheaper than i was paying!)

I switched over this week from a network I’ve been with for years which didn’t have a good data package, or particularly good reception. I checked the EE network coverage on the Ecotalk website, whi... See more

I was helped in a quiet polite professional but friendly manner without feeling at all rushed or uncomfortable. This has been the case every time I have contacted the helpline. And the problem was so... See more

ECO TALK IS A WASTE OF TIME, : CANNOT CONTACT THEM: THEIR CUSTOMER SERVICE IS RUBBISH. MY PHONE IS STILL NOT CONNECTED.. I AM ABOUT TO DISCONNECT, BECAUSE AS FAR AS I SEE AND CARE THEY CONCEP... See more

Prices were explained well, but as someone who is not very conversant with mobile jargon and acronyms and SIMs and stuff, I would have liked the explanation of being sent a new SIM card and the trans... See more

I swapped to Ecotalk because of the link to nature! Knowing my money is going towards regeneration and helping wildlife rather than greedy companies suits me! Helpful call centre and excellent prices... See more

Simple transfer process with responsive and helpful customer support. Good price and great to be helping wildlife. And useful that the network used is EE's which has best coverage I find.

I love the ethos of this company and what they are doing for wildlife. When I had to call up with an issue, my call was answered immediately by a friendly and helpful person. Unfortunately, the only n... See more

Update - half an hour after activating my SIM I rang to cancel having read several complaints about long delays in porting numbers. I was told as the porting process has started I'll have to wait fo... See more

Quick, simple, doesn’t charge the earth or cost it. I have been a customer for my kids mobiles for a while and needed to get a bigger package for my daughter now she is older. Very quick and efficient... See more

Really like Ecotalk's ethics and mission. I was looking to move fours accounts across from o2. Shocking customer service, couldn't activate my SIM (then I lost it, my fault). No interest, no help, and... See more

Easy to subscribe via app, and easy transfer over to new sim, keeping my old number. Saving £s on previous provider contract - and feeling I am helping British re-wilding - well done

Very happy to have transferred over, all went very smoothly. Great to be contributing to rewilding the countryside and really enjoying the nature videos of the work that is being done.

So far so good. Good signal and reasonable prices that compare with budget network providers. Its nice to know that the money is going to help wildlife. Got SIMs for both me and ny daughter and the sw... See more