Installation technicians were very good, well organised and efficient. Did the job to a high standard with the minimum of disruption, cleaned up well on completion and left house as they found it, ver... See more
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Crafted for Clarity. Built for Efficiency. Styled for Life. At www.EcoHaus.Solutions we design and install double glazing that combines timeless beauty with intelligent engineering. Eco Haus Solutions Ltd (t/a Eco Haus), company no. 16527712, registered office: 86-90 Paul Street, London EC2A 4NE. Freephone number: 0800 066 5210.
United Kingdom
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We're happy with the work so far and we plan to have the rest done in the near future. The customer service team have been great.
The only problem we're having is with the sales team that know my father has had 3 strokes and keep constantly ringing him to push him for more work to be done. They keep ringing him directly even after his number has been taken off the system. My father isn't supposed to walk on his own so I need to be there if anyone visits. The 1st visit my father fell over whilst getting his cheque book out of a drawer and Paul the sales guy left him lying on the floor while he went in the other room to write the 2 cheques he needed before helping him up. Since then they've booked 3 more visits with my father and not through me (which I cancelled). My father has carer's coming 4 times a day so he needs the work to be done a bit at a time to suit him not all at once to suit sales. UPDATE 15th January...The sales team yet again rang my dad directly and got him to agree to ANOTHER appointment today without my knowledge!!! Just got another 5k out of him🤦🏻♂️

Reply from Eco Haus Solutions
We had all the glass in the windows of the house replaced.We were told a price that included a government grant and it was very reasonable.The surveyor that came out to measure the windows was very thorough and polite.The time and date we were given for the installation was adhered to and the two lads who turned up to do the job were excellent.They put sheets down in all the rooms upstairs and the stairs so there was minimal mess.The whole job was done in about 4hrs and we are very pleased with the finished product.If you want your windows replacing with A graded glass this is the firm to use.

Reply from Eco Haus Solutions
Installation technicians were very good, well organised and efficient. Did the job to a high standard with the minimum of disruption, cleaned up well on completion and left house as they found it, very pleased. 😀

Reply from Eco Haus Solutions
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