The process is extremely simple and easy to follow, so I'd definitely use this service again if needed, but the payout for the brand and type of phone could be better. The two phones I used were bot... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Written by the company
United States
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm glad I can make a few dollars off an old phones instead of throw them in the trash and pollute the planet

Reply from ecoATM
I think you price phones way too low! I don't think you're paying full price but $89 for an I phone 16e is crazy.

Reply from ecoATM
While the payout was somewhat lower than I liked, the Convenience was nice

Reply from ecoATM
Works good just wish on somr devices got a bit more then just $4

Reply from ecoATM
The ease of using Kiosk. The voice led me through the operations slowly and plainly.

Reply from ecoATM
The id scanner needs to be cleaned so that the machine can’t take the id, it ca be scanned

Reply from ecoATM
This was a quick and easy experience, and I believe i got a fair price for my old phone.

Reply from ecoATM

Reply from ecoATM
Only got $1 for one phone tried to do multiple phones and machine stopped very disappointed don't want to go back

Reply from ecoATM
First kiosk was out of order - printed invalid labels and I wasted several minutes. The problem has persisted at least a month.
Second kiosk (about a 20 minute drive away) was functional but would only accept two of my old phones, after which I was told "we only will accept a limited number of phones on our $1 promo offer." I understood I was not going to get significant money, but now I will need to make additional trips to recycle these phones. If I had any other options, I would choose them.

Reply from ecoATM
I just love that ecoATM is helping the planet by recycling phones. I like being able to get rid of old phones without worry that they'll end up in a landfill, or have the battery possibly explode or leak everywhere. Honestly I don't care about how much money I get for my old phones as long as they're not adding to the pollution problem.

Reply from ecoATM
I felt like the machine didn’t understand the quality of my phone that I sold not enough money they got over

Reply from ecoATM
The first ecoATM I went to in Rio Rancho had issues with printing labels and was unable to buy my phone. You need to service that machine at 901 Unser! Fortunately, the machine at the Cottonwood Walmart worked flawlessly, and I got top dollar for my iPhone. I am very happy you offer this service and plan to sell a couple more phones and a tablet in the future.

Reply from ecoATM
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.