Easy Panels Reviews 5,636

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,546 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its high quality and attractive appearance, noting that it is easy to install and looks amazing. People also consistently highlight the excellent delivery service, often mentioning the helpful and friendly drivers who provide timely updates and even assist with unloading. The ordering process is generally described as easy and efficient. However, some customers experienced issues with the product's consistency, noting that panels did not always match perfectly or that the adhesive provided was not strong enough. A few people also reported problems with the durability of the panels over time, with some flaking or peeling after a few years. Additionally, a small number of reviewers were dissatisfied with the delivery policy, particularly regarding charges for redelivery or the expectation that customers would carry large items upstairs themselves.

What people talk about most

Product

People report positive experiences with the product. Many customers praise the quality of the panels, noting... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency, often... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the panels for their excellent... See more

Service

Clients share positive opinions on service, consistently praising the prompt deliveries and helpfulness over... See more

Order

Customers consistently note positive experiences with order. Reviewers frequently mention the ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order online very easy gave delivery day and time,panels delivered within time slot .panels seem well packaged have not opened any to check them but reassured by driver that any problems with them wou... See more

Company replied

Rated 5 out of 5 stars

Bought oak acoustic panels Way cheaper than big name DIY chain Slowish delivery BUT they were delivered by the company themselves so no damaged panels which is a problem from some other suppliers w... See more

Company replied

Rated 5 out of 5 stars

The panels look brilliant. The delivery was fairly quick and when they had to delay it for 1 day due to transport breaking down they rang me and apologied and delivered the next day. The driver wa... See more

Company replied

Rated 5 out of 5 stars

Ordering was easy, time slot was given and kept to. Delivery driver was most helpful. The panels were lovely quality and easy to fit. I'm looking at some acoustic ones next and flooring.

Company replied


Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Decoration and Interior Design Store
  4. Do-it-Yourself Shop
  5. PVC Industry
  6. Wood and Laminate Flooring Supplier

Written by the company

Easy Panels offer an extensive selection of decorative panels designed to transform your walls, floors, and ceilings. Whether you're considering high-grade PVC panels as a functional alternative to tiles, or wood-slat acoustic panels as a decorative accent - we have something to suit every style and space.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great product

Great product. Looks fantastic.
2nd bathroom done in them..
Modern, clean looking, beautiful. I would recommend this product & this company. Delivery also very good.

9 April 2026
Rated 4 out of 5 stars

Good price, nice panels but there adhesive not good.

Good price, fast delivery and friendly helpful delivery man. Panels fitted and are really nice. Would buy again. Only issue I had was the Adhesive was not very strong and I could not see a manufacturer date on any of the box of 12 tubes I purchased. Therefore I could not recommend the adhesive and was rather disappointed with Easy Panels own brand adhesive. Wish I'd bought adhesive locally instead which I've used on other panels fitted elsewhere and was far better quality. Happy with the service.

30 March 2026
Rated 5 out of 5 stars

It’s so easy to buy from this company

It’s so easy to buy from this company.
The communication is great and the product even better.
The quality of their panels is so much better than the ones you can buy in any diy store.
They are individually wrapped and packaged and the driver hand checked each one before leaving.
I will definitely use them again

8 April 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Was able to change delivery date easily. Cannot fault the panels. Would definitely recommend.

8 April 2026
Rated 5 out of 5 stars

Great service

Great service, helpful and friendly delivery driver and good quality products. Would recommend and use again.

8 April 2026
Rated 5 out of 5 stars

Great People

I have bought from easy panels a few times now and their staff always make it easy. I had to change delivery location at the last minute, they made it easy. The delivery drivers have always been helpful and pleasant and the product is always good quality.

8 April 2026
Rated 2 out of 5 stars

Refund Process is a nightmare

Really disappointing experience. Asked for a refund and was told I had to pay a £35 "restocking fee" first — fine, annoying but whatever. The catch? You can only sort it by phone, and their lines are 9-5 Mon-Fri. I work full time so calling during those hours isn't realistic. Finally managed to call on a day off and was told the refund window had closed by 2 days. Spoke to a manager, same answer. Feels designed to run the clock out on people who actually have jobs. Won't be using again.

23 April 2026
Unprompted review

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