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Easy Bathrooms - Dereham Reviews 17

TrustScore 4 out of 5

3.9

Unit 3, Dereham Business Hub, NR19 1FU Dereham, Norfolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent experience at Easy Bathrooms Dereham from start to finish. Kirsty the store manager made sure my elderly parents purchased everything they needed for their walk in shower installation, and... See more

Rated 5 out of 5 stars

I looked around both Norwich and Dereham Showrooms and visited a few times before making a decision to buy from Easy Bathrooms. The Dereham showroom staff were always so very helpful and made the pur... See more

Rated 5 out of 5 stars

What a great collection of tiles and fixtures to look at to help with ideas Very good customer support friendly service

Rated 2 out of 5 stars

Pre-sales service for full bathroom refit was good. Materials delivered promptly but unfortunately vanity unit damaged. Replaced without issue. But disappointed they wouldn't take back and refund unus... See more


Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Mirror Shop
  4. Radiator Shop
  5. Shower Door Shop
  6. Tile Store

Written by the company

Visit Easy Bathrooms & Tiles Dereham for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Loved by our customers! Explore our excellent reviews to see why they choose us.

Simply Luxurious

Written by the company

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Contact info

  • Unit 3, Dereham Business Hub, NR19 1FU, Dereham, Norfolk, United Kingdom

  • 01362 694650

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

3.9

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Not trustworthy!

Ordered tiles via their website, only to be informed days later via email that they don’t actually have these tiles available anymore, yet still advertised them and were purchasable on the website. Rather than issuing a refund immediately, they held onto our money for additional days, trying to convince us to order different ones from them, despite being asked to issue the refund. I suppose they think that hundreds of pounds are better in their account than mine!? Was considering using this company for a bathroom re-fit, but wouldn’t trust them at all now.

18 February 2026
Unprompted review
Rated 2 out of 5 stars

Supplied all furniture/tiles for complete refit

Pre-sales service for full bathroom refit was good. Materials delivered promptly but unfortunately vanity unit damaged. Replaced without issue. But disappointed they wouldn't take back and refund unused tiles. Impossible to estimate precisely and you have to allow for some waste. This has left me out of pocket. Other suppliers will let you return unused/unopened boxes.

30 March 2026
Rated 5 out of 5 stars

Excellent customer service

The gentleman was really helpful, friendly and made us feel at ease. Very knowledgeable and took the time to help us make sure we made the decision that we were happy with.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience at Easy Bathrooms…

Excellent experience at Easy Bathrooms Dereham from start to finish. Kirsty the store manager made sure my elderly parents purchased everything they needed for their walk in shower installation, and took the time to make sure it was all explained . Delivered on time and installed to a high standard . Highly recommend both Kirsty and store

19 June 2025
Unprompted review
Rated 4 out of 5 stars

Very helpful staff in Dereham…

Very helpful staff in Dereham sbowrooms. Goods delivered as arranged.

17 June 2025
Easy Bathrooms - Dereham logo

Reply from Easy Bathrooms - Dereham

Good afternoon Elizabeth,
We appreciate you mentioning our helpful staff and timely delivery. We're happy to hear that you had a good experience. Thanks for your feedback!
Kind regards,
EB

Rated 5 out of 5 stars
Easy Bathrooms - Dereham logo

Reply from Easy Bathrooms - Dereham

Good afternoon Roy,
We're happy to hear that our product was helpful and reasonably priced for you. Thank you for your positive feedback!
Kind regards,
EB

Rated 5 out of 5 stars

Dereham Showroom - Excellent Staff

I looked around both Norwich and Dereham Showrooms and visited a few times before making a decision to buy from Easy Bathrooms. The Dereham showroom staff were always so very helpful and made the purchase so much easier and well informed. Kirsty spend time with me going through the many possibilities and was always quick to respond when it came to my requests for information. I felt confident in my final decisions even though I changed my mind a few times it was never a problem. Thank you for making a difference.

31 March 2025
Unprompted review

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