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EasternMarine Aquariums Reviews 

664
•
TrustScore 5 out of 5

4.9

Pet Store
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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the outstanding overall service. Customers frequently mention that the staff are exceptionally welcoming and helpful, always ready to share valuable knowledge and expert advice. Buyers consistently praise the stunning selection of healthy fish and beautiful corals available in the store. People also deeply appreciate the prompt delivery service and the pristine condition in which all livestock and products arrive. Consumers find the online ordering process remarkably simple and note that shipments are carefully secured and packaged for travel. Many reviewers emphasize that shopping here is a seamless, highly satisfying journey from start to finish.

What people talk about most

Product

Users describe positive interactions with product, consistently reporting that fish and corals arrive in... See more

Quality

Customers consistently note positive experiences with quality, highlighting that livestock and products are... See more

Staff

Customers had overwhelmingly positive experiences with staff, praising their extensive knowledge and... See more

Service

Clients share positive opinions on service, consistently highlighting friendly interactions and knowledgeable... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the impressively fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not only does EMA have the highest quality and cleanest frags of any store in Auckland, but Matt is also super welcoming and always happy to share his expert advice with you. 10/10, would shop again... See more

Rated 5 out of 5 stars

Excellent service! One of the items in my order had an unexpected issue and couldn’t be shipped, but the seller contacted me immediately and explained everything clearly. They offered prompt solutions... See more

Rated 5 out of 5 stars

I am so happy that we found Eastern Marine Aquariums. We have been setting up a 125 ltr marine tank. Not only have we been able to purchase amazing beautiful fish and corals all in excellent health bu... See more

Rated 5 out of 5 stars

I have bought fish, corals and supplies online from EMA over the last year, and they have always arrived promptly and in the case of livestock healthy and well conditioned. They have also been helpful... See more

Company details

  1. Pet Store

Written by the company

Hi, welcome to EMA! We're New Zealand's leading Marine Aquarium Experts, specialising in the importing of live fish and coral from all around the world, as well as key dry goods brands such as Fauna Marin & Red Sea. Our highly trained staff are dedicated to helping you achieve excellence with your reef tank. Need help? Reach out!

Contact info

4.9

Excellent

TrustScore 5 out of 5

664 reviews

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4.9

All reviews

(664)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, was provided with a lot of good tips for our fish keeping. We are new to marine keeping so the right information was important. Also a great selection of fish and coral

2 October 2022

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