We were signed up for this subscription which we never even submitted. I contacted their email for customer service multiple times and never ever received a response back. We put return to sender for... See more
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I have been nothing but extremely pleased with Early Moments! Purchased the subscription for my newborn grandson last year. Recently my daughter wanted to switch the age usage of books; you guys res... See more
Company replied
Our granddaughter is on the autism spectrum and while we have not yet met her, we are told that she LOVES her books. She looks at them every day and is excited when new books arrive. We live in anot... See more
Company replied
I am very happy with every aspect of Early Moments. They have been prompt with processing orders, answering questions, etc. The selections for books are excellent and no issues with the process of mon... See more
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Company details
Information provided by various external sources
Early Moments has been publishing books and offering children's book subscriptions for over 50 years. We're proud to support some of America's most prestigious brands, including Dr. Seuss™, Disney, Sesame Street and Baby Einstein®.
Contact info
934 Plaza Drive, 17754, Montoursville, United States
- 1-800-724-1818
- earlymoments.com
3.9
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Early Moments
Thank you for the review Alycia. We are thrilled that she is loving her books!
-Your Early Moments Customer Care Team
Reply from Early Moments
Hi Joy, Thank you for your review! Happy Reading!
-Your Early Moments Customer Care Team
My son loves the books
My son loves the books. He knows once a month he gets new books and they are a goof price.
Thank you,
Christina fall
7 March 2022
Reply from Early Moments
Thank you for your review Christina. We are thrilled your son is enjoying his special book packages!
-Your Early Moments Customer Care Team
Reply from Early Moments
Hi Teresa, Thank you for sharing the gift of reading with your granddaughter.
-You early Moments Customer Care Team
Grace and her books
I wanted to change the amount of time in between book deliveries and had a good time talking to the customer service person. She was very helpful and took care of the change right away and answered other questions I had. Our granddaughter, Grace, enjoys the books, reads them to her parents in her baby babble (each page) and her parents have to read them over and over to her. Very pleased with service and being able to change books when needed. Thank you.
5 March 2022
Reply from Early Moments
Hi Raymond, Thank you for your great review and kind words. We pride ourselves on providing excellent customer service and are thrilled to hear that you've received nothing less.
-Your Early Moments Customer Care Team
I have tried several times to change…
I have tried several times to change the frequency when books are shipped. It always changes back to 2 weeks and send them and charges me. I will be cancelling if this continues.
5 March 2022
Reply from Early Moments
Hi Laura, We have reviewed your account and see that your shipments are set to once per month. Please note, this does not include the special seasonal package received early February. Please reach out directly if you need any additional assistance managing shipment frequency.
Chat live: www.earlymoments.com
Email: customercare@earlymoments.com
DM: www.facebook.com/earlymoments
- Your Early Moments Customer Care Team
Love getting new books for my kid
5 March 2022
Reply from Early Moments
Thank you for the review Monica! Happy Reading!
-Your Early Moments Customer Care Team
Love it and so easy!
This has been a great program for all our grandkids and their families!
4 March 2022
Reply from Early Moments
Hi Steve, Thank you for sharing the gift of reading with your grandchildren!
-Your Early Moments Customer Care Team
Mykari
Mykari, who is my 1 year old son, enjoys being read new books! I get to read him all of the books I enjoyed throughout my childhood. Thank You! Sherika.
4 March 2022
Reply from Early Moments
Hi Mykari. We love sharing these classic titles. Happy Reading!
-Your Early Moments Customer Care Team
Good and helpful people with more
4 March 2022
Reply from Early Moments
Hi John, Thank you for your review!
-Your Early Moments Customer Care Team
Love of Reading
My grandkids love the books and want me to read them over and over to them. They will also take the books and sit down with them and "read" them. They are only two and three. They are developing a love of books and reading at an early age which I couldn't be happier about.
4 March 2022
Reply from Early Moments
Thank you for sharing the gift of reading with your grandchildren. We are thrilled to be a part of their reading journey!
-Your Early Moments Customer Care Team
Hook 'em while they're young and pass…
Hook 'em while they're young and pass on the love of reading.
Signing up was quick and easy. The shipments are always on time. I think this is a great resource for building a child's library at an affordable price.
My grandchildren are so excited when their new books arrive... as was I when I was a child.
3 March 2022
Reply from Early Moments
Hi Jamie, We are thrilled your grandkids are loving their books! Thank you for collecting with us!
-Your Early Moments Customer Care Team
They keep on sending more and more even…
They keep on sending more and more even after I've cancelled!
3 March 2022
Reply from Early Moments
Hi Weldon,
We're sorry for any confusion. We were able to locate your subscription and we do not see a history of cancellation. You can easily manage your subscription, including cancellation, by signing in to your dashboard 24/7 at www.earlymoments.com/dashboard and click the Subscriptions tab. Or call us 1-800-353-3140 Monday to Friday 9am to 6pm EST, or message on Facebook. But no worries, your subscription has been cancelled as a result of this review and we've refunded the most recent charge.
- Your Early Moments Customer Care Team
Early Moments is always helpful…
Early Moments is always helpful whenever I call for help their right on top of it, no matter what my problem has to do with, and my granson loves his books ❤
2 March 2022
Reply from Early Moments
Hi Michele,
Thank you for your great review and kind words. We pride ourselves on providing excellent customer service and are thrilled to hear that you've received nothing less.
-Your Early Moments Customer Care Team
My grandkids love their books
1 March 2022
Reply from Early Moments
Thank you for your review. We are thrilled your grandkids are loving their books!
-Your Early Moments Customer Care Team
I just feel like since I have had this…
I just feel like since I have had this subscription for Lucas for a year now, he has received books, I just think he should receive more. Maybe a little surprise just every other month. Something simple like a backpack, or book ends. Just something! Thank you in advance for taking the time to read this, and please let me know why this can't happen.
1 March 2022
Reply from Early Moments
Hi Deborah,
Thank you for your review and feedback. Please reach out directly with your request, and we'd be happy to see how we can delight you as a loyal subscriber!
Chat live: www.earlymoments.com
Email: customercare@earlymoments.com
DM: www.facebook.com/earlymoments
- Your Early Moments Customer Care Team
I had so many problems with getting my…
I had so many problems with getting my books. Everything is on file so you can look and hopefully do better for your customers.
1 March 2022
Reply from Early Moments
Hi Viki,
We are distressed to read your review. Please reach out directly so that we can assist you ASAP!
Chat live: www.earlymoments.com
Email: customercare@earlymoments.com
DM: www.facebook.com/earlymoments
- Your Early Moments Customer Care Team
My kids loooveee these dr suess books
My kids loooveee these dr suess books, my oldest is 19 years old, I now have a two year old and had to restart this subscription, brings back such loving memories! Thank you early moments!!
1 March 2022
Reply from Early Moments
Thank you for the review Shannon. We are thrilled you are enjoying these classic titles again and sharing them with your two year old.
-Your Early Moments Customer Care Team
my grandchildren are in love with the…
my grandchildren are in love with the books. thanks!!
28 February 2022
Reply from Early Moments
Hi Janel, Thank you for the review. We are thrilled your grandchildren are enjoying collecting with us!
-Your Early Moments Customer Care Team
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