Early Moments Reviews 

4,619
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

We were signed up for this subscription which we never even submitted. I contacted their email for customer service multiple times and never ever received a response back. We put return to sender for... See more

Rated 5 out of 5 stars

I have been nothing but extremely pleased with Early Moments! Purchased the subscription for my newborn grandson last year. Recently my daughter wanted to switch the age usage of books; you guys res... See more

Company replied

Rated 5 out of 5 stars

Our granddaughter is on the autism spectrum and while we have not yet met her, we are told that she LOVES her books. She looks at them every day and is excited when new books arrive. We live in anot... See more

Company replied

Rated 5 out of 5 stars

I am very happy with every aspect of Early Moments. They have been prompt with processing orders, answering questions, etc. The selections for books are excellent and no issues with the process of mon... See more

Company replied

Company details

  1. Children's Store

Information provided by various external sources

Early Moments has been publishing books and offering children's book subscriptions for over 50 years. We're proud to support some of America's most prestigious brands, including Dr. Seuss™, Disney, Sesame Street and Baby Einstein®.


Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

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3.9

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(4,619)

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Rated 3 out of 5 stars

The books are great but it's a little…

The books are great but it's a little to much to spend on them each month and the price is different each month.

15 March 2022
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Reply from Early Moments

Thank you for the feedback Octavia. You can adjust frequency and review upcoming shipments anytime by logging into your online dashboard at www.earlymoments.com/dashboard. Here, you can adjust shipping frequency or set a fixed payment date for your subscription. We are happy to assist as well by reaching out to us.
Chat live: www.earlymoments.com
Email: customercare@earlymoments.com
DM: www.facebook.com/earlymoments
- Your Early Moments Customer Care Team

Rated 3 out of 5 stars

Better Communication, Books Entice Daughter to Read

I have come to have mixed feelings of Early Moments Services of late...I feel as though I am playing catch up with their team regarding orders for my daughter...I had problems with my initial order that was supposed to include a special gift along with the books that I chose, but it never arrived. My daughter absolutely loves receiving mail and the books are a perfect way to get her interested in reading. The orders take very long to arrive after payment. They are not consistently arriving every 2 weeks; but when they do, the order is wrapped and shipped safely and without damage. Definitely room for improvement.

14 March 2022
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Reply from Early Moments

Hi Jonathan, Thank you for your feedback. We do see that we reshipped your welcome offer with the backpack, we hope your daughter is enjoying it! Your subscription was set to ship every 3 weeks, but as a result of this review we have adjusted these shipments to every 2 weeks, hopefully that is a better fit for your daughter's reading journey.
We are happy to assist as well by reaching out to us.
Chat live: www.earlymoments.com
Email: customercare@earlymoments.com
DM: www.facebook.com/earlymoments
- Your Early Moments Customer Care Team

Rated 5 out of 5 stars

I bought the books for my great…

I bought the books for my great granddaughter. My granddauhternsays she loves them.

14 March 2022
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Reply from Early Moments

Thank you for the review Barbara. We are thrilled your great granddaughter is enjoying her books!
-Your Early Moments Customer Care Team

Rated 3 out of 5 stars

I enjoyed receiving and gifting the…

I enjoyed receiving and gifting the books. The time frame of every 3 weeks became a bit much for me.

14 March 2022
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Reply from Early Moments

Hi Mary Alice, Thank you for your feedback. You can log into your account 24/7 at www.earlymoments.com/dashboard to adjust shipping frequency or set a fixed payment date for your subscription. We are happy to assist as well by reaching out to us.
Chat live: www.earlymoments.com
Email: customercare@earlymoments.com
DM: www.facebook.com/earlymoments
- Your Early Moments Customer Care Team

Rated 5 out of 5 stars
Early Moments logo

Reply from Early Moments

Hi Nickey, Thank you for the review! We are thrilled you are enjoying collecting with us!
-Your Early Moments Customer Care Team

Rated 4 out of 5 stars

I Enjoy your Authors ..

I Enjoy your Authors ... But Dr. Seuss Is STILL The BEST And the Illustrations are Whimsical and Comforting ... Thank You for Your Books ...

13 March 2022
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Reply from Early Moments

Thank you for your review. Happy Reading!

Rated 5 out of 5 stars

Early Moments Books for Kids

I read the books with my two year old granddaughter. I am a retired teacher, but tutor online with several students. This book collection is a great way to encourage fluency and build in phonics at the same time.

13 March 2022
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Reply from Early Moments

Hi Michelle, We are thrilled to hear you are sharing these classic titles with your students! Happy Reading!
-Your Early Moments Customer Care Team

Rated 5 out of 5 stars

My grandkids love the books and the…

My grandkids love the books and the quality of the books are great

13 March 2022
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Reply from Early Moments

Hi Lisa, We appreciate your review. We are thrilled your grandchildren are enjoying these classic titles!
-Your Early Moments Customer Care Team

Rated 5 out of 5 stars

Always on time

Always on time, great selection of books, keeps my grandbabies reading for hours!

12 March 2022
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Reply from Early Moments

We are thrilled to hear that you are enjoying our program! Thank you for sharing the gift of reading with your grandchildren.

-Your Early Moments Customer Care Team

Rated 5 out of 5 stars

Great books for my son

Great books for my son. Thank you for all good books.

11 March 2022
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Reply from Early Moments

Hi Jolene, We are thrilled you are enjoying these classic titles! Happy Reading!
-Your Early Moments Customer Care Team

Rated 5 out of 5 stars

Thanks

Helpful for my kids

11 March 2022
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Reply from Early Moments

Hi there, thank you for the wonderful review. Happy Reading!
-Your Early Moments Customer Care Team

Rated 5 out of 5 stars

My godson loves these books

My godson loves these books. Thank you

10 March 2022
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Reply from Early Moments

Hi Kristie, We appreciate the kind review. Thank you for sharing the gift of reading with your godson.
-Your Early Moments Customer Care Team

Rated 5 out of 5 stars

Great stuff

Great selection the kids love receiving the books monthly.

10 March 2022
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Reply from Early Moments

Hi Roger, Thank you for the review. We are thrilled you are enjoying collecting with us!
-Your Early Moments Customer Care Team

Rated 5 out of 5 stars

Great experience

We have greatly enjoyed all of the books that Michael has received.

9 March 2022
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Reply from Early Moments

Thank you for your review Taylor. We are thrilled to be a part of your families reading journey!
-Your Early Moments Customer Care Team

Rated 5 out of 5 stars

So far I am pleased with having had…

So far I am pleased with having had this Subscribtion due to watching my grandson enjoy every book that has arrived to his home. He has a love for reading.

9 March 2022
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Reply from Early Moments

Hi Wilma, Thank you for sharing the gift of reading with your grandson.
-Your Early Moments Customer Care Team

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