Earl Coffee Reviews 

84
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt dispatch and fast delivery of their orders, often noting items arrived quicker than expected and were well-packaged. Reviewers consistently highlight the excellent customer service, with staff being highly responsive, helpful, and providing quick answers to queries. Many people appreciate the quality and value of the products, finding them well-made and often hard to find elsewhere. The seamless ordering process, coupled with clear communication throughout, contributes to a highly recommended shopping experience for many.

What people talk about most

Product

Consumers find product to be positive, often praising the quality, price, and availability of items,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and quick delivery... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its excellence and efficiency.... See more

Order

Customers consistently note positive experiences with order, praising the seamless process and quick... See more

Response time

Reviewers consistently express satisfaction with the promptness of responses. Customers highlight quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Earl coffee. I ordered a Timemore B75 dripper and it was dispatched and arrived promptly. Prices are very reasonable too. I contacted customer service about something and they re... See more

Rated 5 out of 5 stars

Purchased the DF83v coffee grinder. The sales process was flawless. I also had a couple of questions prior to the grinder arriving via DpD. The emails I sent were answered very quickly by the te... See more

Rated 5 out of 5 stars

I was browsing some websites looking for a DF54 coffee grinder but could only find it in in stock in a colour I wasn't so keen on. This was a Sunday night so thought I'd message a few to enquire... See more

Rated 5 out of 5 stars

My first time buying from this company and it was a really positive experience. My package arrived the day after I made my order... which, I realise, was partly due to the fact DPD happened to b... See more


Company details

  1. Coffee Machine Supplier

Written by the company

Online Retailer of Coffee and Espresso Accessories, Machines, Grinders and Ceramics. Authorised UK Dealer of DF54, DF64 Gen 2 and DF83 Electric Grinders. Based in Manchester, UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(84)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product with excellent quality

Great product with excellent quality, unfortunately not compatible with the machine we have, which was totally my mistake. Returns process very easy with quick response when return requested and refund processed quickly. Would definitely use this company again.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service from this company

Great service from this company. Very helpful dealing with an issue I had (my problem, nothing to do with their servic es or item)
Wouldn't hesitate to recommend them.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Great value and speedy delivery

The delivery time was second to none and delighted with the quality of everything that I bought, it seems really well made and excellent value for money. I was using stock equipment from my breville espresso machine and was a little bit underwhelmed with it but even just changing the tamper has made a world of difference

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Earl coffee

Great experience with Earl coffee. I ordered a Timemore B75 dripper and it was dispatched and arrived promptly. Prices are very reasonable too. I contacted customer service about something and they replied quickly and got everything sorted easily. They have a great array of products from some hard to find brands. Would definitely recommend.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Earl Coffee, Nano Scales and Distro Tool

It was great speaking with James @ Earl Coffee at the MCN Coffee Festival. Really knowledgeable and a pleasure to deal with. I loved the demo of the Earl Metal Nano scales and have been using them non stop since getting back to my workshop.
James explained that he had the same machine as me and that the scales would fit under the portafilter with plenty of room and it was perfect!
Also the distro tool with magnetic head is amazing and sticks to the side of my coffee machine out of the way and not cluttering up the desk.
Great stuff and nice people to deal with :)

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Purchased the DF83v coffee grinder. Absolutely Excellent..

Purchased the DF83v coffee grinder.
The sales process was flawless. I also had a couple of questions prior to the grinder arriving via DpD.

The emails I sent were answered very quickly by the team at EarlCoffee & did reassure me perfectly..

I can highly recommend this company they did everything right so giving 5⭐️ was not a problem..

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Replacement scales.

Scales I purchased previously started to behave badly on occasion. I got in contact and he earl coffee sent me out a replacement no probs,

22 October 2025
Rated 5 out of 5 stars

Well pleased with Earl and the DF54

Looked around the various sources and decided to support Earl because it is local to me. The other reason is they had a good price especially if you subscribe. Delivery was fast - next day and was well packed. I am confident this is a company that will have good customer service if I need it and this is enhanced with a two year warranty.
I have now had time to use the DF54 to prep beans for my new Bambino Plus. Read some reviews and noted the machine was set at 20. Decided to start with 18. It gave a good cappuccino at first shot neither sour or bitter. So I hit a good starting point. Very well pleased will now try some setting refinement stepping slowly a little lower. I used 17g and 36g out. A local roaster bean or two next -a ‘carame and a fruity’. Will stay with Illy decaf for now.

23 October 2025
Unprompted review

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