EARS Clinics Reviews 

1,903
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 789 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly, highly knowledgeable, and professional staff for making clinic visits extremely comfortable, reassuring, and completely stress-free. The online booking process is frequently described as remarkably quick, entirely straightforward, and very easy to manage even at short notice. Consumers across the board also highlight the highly efficient service, noting that the clinical treatments delivered are exceptionally swift, completely painless, and wonderfully effective. People are particularly impressed by the thorough explanations provided, along with the very helpful aftercare guidance and detailed visual results shared safely following successful appointments.

What people talk about most

Staff

Clients share positive opinions on staff, frequently noting their welcoming and professional approach.... See more

Service

People report positive experiences with service, highlighting efficient and professional ear wax removal... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the welcoming and professional... See more

Booking process

Customers express high satisfaction with the booking process, highlighting how quick and easy it is to... See more

Product

Consumers find the product to be exceptionally effective, expressing great delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My appointment was at the stepps clinic. I Was a bit apprehensive going in. Aileen greeted me with a warm, friendly welcome and explained the whole process. The whole procedure was done in ver... See more

Rated 5 out of 5 stars

This is second time I’ve visited the. Clinic and can highly recommend. Not only expertise in ear care but excellent surroundings. I saw Melissa yesterday and she was excellent. Explaining the process... See more

Rated 5 out of 5 stars

Everything about the appointment was great. Leighann is very professional, but also a nice person which made my first visit to an ear wax removal clinic much easier. The booking was straightforward, n... See more

Rated 5 out of 5 stars

My experience with this company has always been superb. I normally would see Diane but I tried a location closer to home and the clinician call Aileen was absolutely tremendous. Aileen was very though... See more


Company details

  1. Specialized Clinic
  2. Health Consultant
  3. Registered General Nurse

Written by the company

NHS Accredited | Ear Wax Removal Specialists | Microsuction, Irrigation & Instrumentation Clinic. We provide an Ear Health Check as part of every ear wax removal consultation. This will determine exactly what the problem is and what the next step should be. If you do need excessive ear wax removed your nurse specialist & the results of your check-up will help you choose the most suitable procedure. We offer all forms of specialist wax removal, such as Microsuction, Irrigation & Instrumentation. We also provides training to the NHS and private Healthcare. Diane Hodge is an NHS National Trainer for The Rotherham NHS Foundation Trust providing training courses in Microsuction, Irrigation and instrumentation.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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5.0

All reviews

(1,903)

791 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The experience was great

The experience was great, I was made to feel at ease straight away, and the explanation given was so thorough at every step of the way. I can’t recommend the place highly enough

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Service with a smile😁

Leanne was so understanding and all the procedure was carried out so professional
Such a lovely person
Explained all what she will do
And what I will experience
All calm and collective
A wonderful environment
I0 out 10 the best
Would recommend this clinic
Mr W Callaghan

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Leighann who dealt with me was professional, very friendly,and an absolute credit to the practice. Have snd will cotton recommend the service

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Leighann was so friendly, results fantastic

Leighann was so friendly and really put me at ease,
she explained the procedure step by step.
I had prepared beforehand using medical grade olive oil in my ears to soften the wax for 5 days and it meant the whole process was painless, the results are fantastic.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I was having problems and in some pain with an ear infection. I met with Ewen and was delighted with treatment and recommendations he made . He also arranged a follow up appointment to check on condition. Great service, would definitely recommend this company.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

All in all it was a professional and…

All in all it was a professional and relatively comfortable experience, my consultant was informative, professional and friendly and she kept me fully informed throughout the procedure.
I would definitely recommend them.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience ! Been struggling for some time and all sorted within 10 mins and felt great!! Worth every penny and service was 1st class ! Thanks again

18 August 2026
Unprompted review
Rated 5 out of 5 stars

My appointment was at the stepps…

My appointment was at the stepps clinic. I Was a bit apprehensive going in.
Aileen greeted me with a warm, friendly welcome and explained the whole process.
The whole procedure was done in very professional manner and Aileen kept me informed every step of the way.
I can honestly say the whole procedure was done with ease and in a relaxed manner.
Thankfully, I’m now earwax free.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Next day appointment, reminders and pre-appointment info and data request all easy. Good pre-treatment checks and discussion. Excellent information and agreed procedures. Very effective treatment, painless instant hearing recovery. Great advice for next few days and longer term. Thoroughly recommend this clinic.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

So much better!

I was a bit anxious about having this procedure - I have lifelong tinnitus, narrow channels, high sensitivity to aural discomfort, and am a professional musician. Leighann immediately put me at ease, clearly explaining how the micro-suction/irrigation would work and constantly checking that I was as comfortable as possible during the appointment. She was clearly highly expert in the process, efficient, friendly and sympathetic, and my hearing is now better than it has been for years. Many thanks!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Leighann McGowan was very professional…

Leighann McGowan was very professional and gave me lots of exercises to try and help my hearing and cleaned my ears
Hope exercises help
Would recommend service for anybody that's having problems with there hearing
Thanks for all the help

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience at South Queensferry

Melissa at the South Queensferry did a great job for my 17 year old son. It's not easy finding a clinic willing to deal with under 18s, but she was so knowledgeable and had a lovely manner. She explained everything in a very clear way and was extremely thorough. Would definitely recommend!

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing start to finish

Leighann was incredible from the start, I had been deaf in one ear for a number of years and just lived with it until I found this place , everything was explained to me, I was made to feel right at ease and always asking if everything was okay while doing her work. I am now a different person being able to hear in what I had accepted as being deaf . Leighann was incredible would highly recommend booking in with herself if you are considering the treatment

14 August 2026
Unprompted review

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