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Dylanstephenpens Reviews 

421
•
TrustScore 5 out of 5

4.9

Gift Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the straightforward process for both selling and buying pens. Many people appreciate the quick responses and clear communication received from the staff. The team is often described as helpful, knowledgeable, and professional, contributing to pleasant interactions. Consumers frequently highlight the prompt payment, often received immediately or the very next day after their items arrive. The offers made are considered fair, and products are consistently described as authentic and accurately represented. This consistent efficiency and reliability contribute to a highly satisfying overall customer experience.

What people talk about most

Payment

People report positive experiences with payment, highlighting prompt and immediate transactions. Many... See more

Product

Consumers consistently express satisfaction with the product, highlighting the excellent selection and... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and promptness.... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the swift and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick reply and offer for montblanc pens I was selling. Reassurance given to me to use Royal Mail special delivery to ensure safe arrival in post-as I was reluctant to post them due to previous poor R... See more

Rated 5 out of 5 stars

Sold my pens! Communicated via WhatsApp which suited me better, rather than form filling. Very quick response and fair price offered for my pens. Posted them via the service recommended with Royal M... See more

Rated 5 out of 5 stars

Amazing Company and Service. I wanted to sell a Mont Blanc Pen, I filled in the enquiry form including some pictures and within 30 minutes I had an offer from Steve. Pen sent yesterday, the comp... See more

Rated 5 out of 5 stars

I would like to share my experience selling and buying pens from Dylanstephenpens. The pens you buy are authentic and accurately described. They came in one day of purchasing them, packed very... See more

Company details

  1. Gift Shop
  2. Collectibles Store

Written by the company

We buy and sell luxury new and pre owned pens. To sell your pen call 07717753065

Contact info

4.9

Excellent

TrustScore 5 out of 5

421 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(421)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I had recently bought a second hand…

I had recently bought a second hand Montblanc that was a fake from another trader . Dylan's website and person reply to a message made me realise he was genuine.
The pen is lovely and I will be back! ( just have to save up again! )

13 June 2024
Rated 5 out of 5 stars

Excellent friendly service.

Initially I emailed a query regarding a prospective purchase which received an immediate response. On then continuing with the purchase the item was received within a couple of days complete with a complimentary converter which was not originally included in the sale. I was very impressed with the service I received.

11 June 2024
Rated 5 out of 5 stars

Totally reliable service

Totally reliable service. From quote to payment with no hitches, no provisos and immediate payment as promised. Thoroughly recommend this fast and friendly service.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Was so easy to do business. Got the quote very quickly and was paid same day they received the pens. The price I received was fair and I will be doing more business again.

31 May 2024
Unprompted review

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