Drug Test London Reviews 36

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very professional and friendly staff at this beautifully clean place. My sample with chain of custody was taken on Friday with results returned within 3 working days. All approved and accepted by... See more

Rated 5 out of 5 stars

I had a very specific set of requirements for my tests for an overseas employer. Drug Test London simplified everything and gave me exactly what they required. I highly recommend them and will use t... See more

Rated 5 out of 5 stars

The blood test collection performed was easy to administer at home using simple, clearly provided equipment. The pre-paid return package made sending the sample back straightforward, and the instruct... See more

Rated 5 out of 5 stars

I decided to do an at home CDT test and from ordering online to receiving the email with my result, took 5 days. I couldn't believe how easy the process was.

Company details

  1. Drug Testing Service

Written by the company

We pioneered convenient and cost-effective drug and alcohol testing. All tests are performed by a UKCA certified laboratory and have quick turn-around times. Clients can attend our Patient Reception in Central London and receive their results by email. We also do home testing for tests such as CDT for alcohol misuse, and testosterone.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

FANTASTIC

Easy test was back in 2 days would definitely and seems cheaper then most

20 February 2026
Rated 5 out of 5 stars

CDT Blood test user review

The blood test collection performed was easy to administer at home using simple, clearly provided equipment. The pre-paid return package made sending the sample back straightforward, and the instructions were easy to follow without any medical knowledge. Receiving the results by email was fast and reassuring.
Overall, the experience from start to finish was simple and efficient.

15 December 2025
Rated 5 out of 5 stars

Very professional and friendly staff at…

Very professional and friendly staff at this beautifully clean place.

My sample with chain of custody was taken on Friday with results returned within 3 working days. All approved and accepted by TfL.

Very happy with the service. 😊

8 October 2025
Rated 5 out of 5 stars

Great

Great, reliable, and so so easy to order online and job applicants just show up and results are in 2 days or less, I wish it was this easy in every other country we recruit from.

30 September 2025
Rated 5 out of 5 stars

Outstanding service.

Outstanding service.
I’m so happy I ordered from drug test.
The whole process was so easy, they answered any questions I had promptly, and the results were emailed back quickly, putting me at rest :)!

1 September 2025
Rated 5 out of 5 stars

Peace of mind

I decided to do an at home CDT test and from ordering online to receiving the email with my result, took 5 days. I couldn't believe how easy the process was.

29 August 2025
Rated 5 out of 5 stars

Pre Employment Drug Screening

I had a very specific set of requirements for my tests for an overseas employer.
Drug Test London simplified everything and gave me exactly what they required.
I highly recommend them and will use them for all future tests.

28 May 2025
Rated 2 out of 5 stars

Didn’t work

The test came very quickly
But then I didn’t hear anything after 5 days so I emailed at least twice and after 2 weeks I emailed again and called and they said my test was in conclusive as not enough of a sample even though the tube was full !!!

20 January 2025
Drug Test London logo

Reply from Drug Test London

Thank you for taking the time to share your experience. We're sorry to hear about the delay and the frustration caused by the sample issue. While we strive to ensure a smooth process, the sample sufficiency is determined by the laboratory's strict criteria, and unfortunately, we have no control over their assessment.

We completely understand how disappointing this must have been for you. We always offer a complete refund which you would have received, or to send out another home kit free of charge. Our goal is always to provide a seamless experience, and we appreciate your feedback in helping us improve.

Best regards,
DrugTest.London Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look