While I haven't spent a lot of time yet, the support have been awesome. No question, comment or worry went unheard. Everything addressed and clarified. I left the chat feeling confident and reassured.... See more
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Based on reviews, created with AI
Dropshipman stands out as a comprehensive dropshipping platform tailored mainly for dropshippers at every level, from online startups to small and medium-sized enterprises. The platform streamlines various aspects of e-commerce operations, offering a plethora of features for product sourcing, order fulfillment, and branding. A unique selling point of Dropshipman is its commitment to expediting shipping times, positioning it as a superior alternative to conventional dropshipping methods. The platform’s seamless integration with popular e-commerce platforms such as Shopify, WooCommerce, and AliExpress enhances its usability, ensuring a smooth and efficient process for users. Dropshipman’s primary objective is to simplify the e-commerce journey, from product discovery and store integration to order fulfillment, all while ensuring the store owner remains hands-off with the physical product. Additionally, Dropshipman takes pride in offering bespoke packaging solutions, catering to the needs of direct-to-consumer brands and those aiming to build a strong brand identity. By choosing Dropshipman, users are opting for a reliable partner that facilitates a simplified, efficient, and trustworthy dropshipping experience, empowering them to scale their business and build a successful online presence.
Unit 83, 3/F, Yau Lee Center No.45, Hoi Yuen Rd, Kwun Tong Kowloon, 999077, Hong Kong, China
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ava and your billing team were so understanding and helpful, and also straight to the point to save time! Intend on returning when I have learned enough to be confident I can get the most use and to explore these great services ! Thank you!

Reply from Dropshipman
The agent name Ava, she is very supportive and helpful. She really help me out and clear all my quires without wasting the time. And provide all the information I need with transparency.

Reply from Dropshipman
The lady Cassie who helped me in the chat answered all my questions and took time to explain it to me. Incredible, amazing customer support. Thank you, Cassie!!!

Reply from Dropshipman
The more easiest dropshipping application. Love that really.

Reply from Dropshipman
Super helpful person on the chat today! She helped me immediately, was thorough, gave visual screenshots in real time of what I was working on, and then checked back in at the end. Fantastic!

Reply from Dropshipman
I'm writing this review after a confusing and frustrating experience with Dropshipman's customer support. I was considering subscribing to a paid plan, but a simple live chat left me with more questions than answers.
First, I noticed a discrepancy in the app settings where an "Advanced Pricing" feature required a "Pro Plan," but the plan description only mentioned "Basic Pricing." The support agent, Joe, simply told me to "kindly disregard that feature for now" and that it would unlock anyway. This was the first red flag.
The biggest issue, however, was their "sourcing" model. I asked a very simple question: "What happens after a customer orders a product I imported from AliExpress?" I was expecting a simple one-click fulfillment process, similar to other apps. Instead, the support agent gave me contradictory and confusing answers.
He claimed that the AliExpress order wouldn't be fulfilled by AliExpress. Instead, it would "automatically undergo a sourcing process" to find a new supplier, which could take 1-5 days. This is a fundamental and critical difference from standard AliExpress dropshipping. It seems the app is designed to push you away from a simple AliExpress automation model and towards a more complex agent-based service.
I also asked about the "Full Order Tracking" feature, which is only listed in the most expensive plan. His answer confirmed my suspicion: basic tracking is likely limited or manual in the cheaper plans.
I almost subscribed without knowing these crucial details. My advice to anyone considering Dropshipman is to ask very specific questions about their fulfillment process and pricing before committing to a plan. It's very easy to book a plan, perhaps even for a whole year, and only later realize that the app doesn't work the way it is advertised on the website. The communication from support was unclear and the business model seems to be more complex than what is advertised.

Reply from Dropshipman
replies are fast and easy and the extension is amazing

Reply from Dropshipman
I’m really impressed with the chat support team!
They responded quickly, were super friendly, and gave me exactly the help I needed.
It’s rare to get such fast and helpful service – thank you!

Reply from Dropshipman
A lot of information given and links and also very clear.
Polite and pleasant

Reply from Dropshipman
Prompt and useful responses. Able to solve my queries and concerns correctly and timely.

Reply from Dropshipman
Thanks Robby for very valuable inputs regarding shipping method, really have some struggles editing items one by one, now i will go back to smart pricing one click pricing list. Thank you and hope to chat with you again.

Reply from Dropshipman
The lady helping me, Cassie, was so nice and genuinely helpful! I really liked her and it actually fixed my problem!

Reply from Dropshipman
Quick, thorough, and professional. Handled my situation perfectly! I’m grateful!

Reply from Dropshipman
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