drmersclub.com Reviews 

288
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent material and sturdy build that often exceeds expectations. Many people also highlight the efficient delivery service, with orders arriving quickly and often sooner than anticipated. Furthermore, consumers frequently commend the exceptional customer service, describing staff as helpful, kind, and quick to resolve any issues. However, some customers also noted occasional issues with order delivery and tracking, with some experiencing delays or a lack of clear communication regarding shipping updates. A few other people also felt that sizing could be challenging, particularly for specific body types or when seeking a wider range of pant sizes.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as high quality,... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the amazing, high, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently noting that clothes and purchases... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction and a strong intent... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been having their signature hoodies on my sight for almost over a year, and I purchased right on time. I bought two of them, one in electric blue (L) and one in hot pink (XL). The colors of the h... See more

Company replied

Rated 5 out of 5 stars

My brother asked me for a hoodie from here for Christmas! He absolutely loved his hoodie and I enjoyed the purchase as well. I really appreciate how they offer pay later options like afterpay. Also, t... See more

Company replied

Rated 5 out of 5 stars

I been buying from Drmers club since Jan 2024, and usually buy one piece from each one of their drops. I got a variety of hoodies, sweaters, knits and one pair of pants. Shipping always went well, qua... See more

Company replied

Rated 5 out of 5 stars

Stephen went out of his way to assure me that I would receive my order despite website related issues. I placed an order for a pair of trousers to be shipped to an FPO, Armed Pacific address. Step... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

288 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(288)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really cool and sturdy clothes

Really cool and sturdy clothes. Great materials. Fast shipping, barely two weeks all the way from Canada to my flat in sweden. And most of all amazing customer service!!! Truly helpful and just wanting my best. 10/10

25 February 2026
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Jacob!

We're so happy to hear you had a great experience ordering from us! This means more to us than you know :-)

Rated 4 out of 5 stars

Very good designs and quality

I have some problems with the fact that the clothes are imported from china and still being this pricy. I’m not complaining about the quality though, the moment I received the clothes I have been wearing them for every chance I get. They comfortable, they look really good and go with my style. My only problem is with my first statement.

25 February 2026
Unprompted review
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Reply from drmersclub.com

Hey Matt!

Thank you for your feedback — we put quality first always so we're glad to hear that shows through the pieces you received.

While our whole team is based in Vancouver and the brand was founded here, our warehouse is overseas and we ship online orders directly from there since it is a better base for all our other international markets.

We hope that clarifies things and appreciate your continued support :-)

Rated 5 out of 5 stars

Product is phenomenal in quality and…

Product is phenomenal in quality and design.
Customer service is outstanding

15 February 2026
Unprompted review
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Reply from drmersclub.com

Hey Greg!

Thanks so much for taking the time to show some love! We are so happy to have you in the fam :-)

Rated 5 out of 5 stars

generosity

the clothes were so cute and delivered with care

20 February 2026
Unprompted review
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Reply from drmersclub.com

Hey Jana!

Thanks so much for the support! It means more to us than you know :-)

Rated 5 out of 5 stars

DRMERS

I ordered a bomber jacket and the experience was excellent. The shipping was super fast—it arrived sooner than I expected. The quality is really good; you can tell by the fabric and the finishing details. It’s also very cute and looks exactly like it did in the pictures.

I also want to highlight the customer service. They answered my questions quickly and kindly, which made me feel confident throughout the whole process. I would definitely buy from them again. Highly recommended!

16 February 2026
Unprompted review
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Reply from drmersclub.com

Hey Raul!

We're so happy to hear that you had a great experience — your support means more to us than you know!

Rated 5 out of 5 stars

Amazing shop !!

Everything was clean and clear so it was easy to get my stuff and the updates are great the pieces that I got are amazing

21 February 2026
Unprompted review
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Reply from drmersclub.com

Hey Nevano!

Thanks for taking the time to show some love! Your support means the world to us :-)

Rated 5 out of 5 stars

This brand is so attentive to detail

This brand is so attentive to detail, I love the quality of the clothes and the way they care for the brand. The fact that they put the cleaning instructions all over the place is awesome! Keep it up, can’t wait to buy more stuff

1 February 2026
Unprompted review
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Reply from drmersclub.com

Hey there!

Thank you so much for the support! We're so happy to hear that you see the work we put into all our pieces — it means more to us than you know!

Rated 5 out of 5 stars

Beautiful, perfect, amazing

Ordered and received my hoodie in a timely manner, and it is truly freaking amazing quality that I honestly wasn't expecting (but was hoping). The hoodie is thick and warm and perfect sizing. I am normally a medium, but ordered a Large for an oversized look. Normally when I do this, sweatshirts aren't even that much bigger, but this is truly the perfect large. Thank you!

2 February 2026
Unprompted review
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Reply from drmersclub.com

Hey Leah!

We're so happy to hear that you love your new hoodie! Your support means more to us than you know :-)

Rated 5 out of 5 stars

10/10 product quality and fit

Sweats are great quality, great price, comfortable and stylish! Will order from here again no doubt

1 February 2026
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Lucas!

We're so happy to hear this! Thank you for the support — it means more to us than you know :-)

Rated 5 out of 5 stars

great products

great products, quick shipping

30 January 2026
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Isabelle!

So glad to hear you love our pieces! Your support means the world to us :-)

Rated 5 out of 5 stars

Order + customer assistance review

Ordered before Christmas and arrived in a timely manner honestly.
The shipment came from China what made me a little disappointed as I imagined I would be buying from a company in Vancouver (and support locals).
The quality of the products is superb. No complaints. I will definitely order again.
I also had a little set back on my order being held, but the customer assistance was very helpful and kind (thank you Mia!) and she assisted me with my issue in flash speed.

3 January 2026
Unprompted review
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Reply from drmersclub.com

Hey Barbara! We're so happy to hear you love the quality of the garments and that you had a good experience with Mia! Your support and kindness means more to us than you know :-)

Rated 5 out of 5 stars

Great quality jumper that arrived…

Great quality jumper that arrived really efficiently.

31 December 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Louise! Thank you so much for the support and love! It means more to us than you know :-)

Rated 4 out of 5 stars

best quality! Shipping a bit slow.

I'm very satisfied with my order. It was a bit slow to arrive (after christmas), but the items are great! Best quality.

11 December 2025
Unprompted review
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Reply from drmersclub.com

Hey Caroline! We are so sorry your items arrived after Christmas — our team was working hard to fulfill orders from the rush of the holidays but we appreciate your patience and support with us regardless! It means more to us than you know :-)

Rated 5 out of 5 stars

It’s the second hoodie for my…

It’s the second hoodie for my grandchildren.
It’s a quality product but expensive and the delivery is slow.

29 December 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hi there!

Thank you for your feedback!

Our apologies for the delay, we appreciate your patience as our team was working hard to fulfill holiday orders while couriers were backed up — thank you so much for your continued support and kindness, it means the world to us!

Rated 5 out of 5 stars

Mia was super helpful

Mia was super helpful, quick and straight up with what she needed. Very awesome customer service rep

29 December 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Amir! We're so happy to hear you had a good experience with our customer service rep Mia! We will make sure to pass along the message :-)

Rated 4 out of 5 stars

Amazing products, with just ok shipping

Your site and the quality of your clothes is five stars. The only thing I would love to see improved is the shipping tracking information. No date or range was given, waiting, and then it just appeared.

21 December 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey there!

Thanks so much for the feedback! Our team is looking into this and is working hard to find a solution to improve our shipping/tracking services asap :-)

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