drmersclub.com Reviews 

287
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent material, sturdy construction, and appealing designs across various items. Many people also highlight the efficient delivery service, with orders arriving quickly and in good condition. Reviewers frequently commend the customer service for being helpful, kind, and quick to resolve any issues, often going above and beyond. However, some customers also noted issues with orders not arriving or a lack of confirmation and tracking information, leading to uncertainty. A few other people also felt that sizing could be challenging, with some items being too small or requiring tailoring, and wished for a broader range of pant sizes to better accommodate different body types.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the high-quality materials,... See more

Quality

Customers consistently express high satisfaction with the quality of products, frequently describing items as... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting that their clothes... See more

Order

Consumers generally express satisfaction with their orders, often praising the quality of items received and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My brother asked me for a hoodie from here for Christmas! He absolutely loved his hoodie and I enjoyed the purchase as well. I really appreciate how they offer pay later options like afterpay. Also, t... See more

Company replied

Rated 5 out of 5 stars

Have been having their signature hoodies on my sight for almost over a year, and I purchased right on time. I bought two of them, one in electric blue (L) and one in hot pink (XL). The colors of the h... See more

Company replied

Rated 5 out of 5 stars

I been buying from Drmers club since Jan 2024, and usually buy one piece from each one of their drops. I got a variety of hoodies, sweaters, knits and one pair of pants. Shipping always went well, qua... See more

Company replied

Rated 5 out of 5 stars

Stephen went out of his way to assure me that I would receive my order despite website related issues. I placed an order for a pair of trousers to be shipped to an FPO, Armed Pacific address. Step... See more

Company replied


4.6

Excellent

TrustScore 4.5 out of 5

287 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(287)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cable Cobalt Sweater

The shipping was fast and the product is made of a very good quality. It looks just like in the website. Love it!

4 May 2026
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Leonardo!

Thanks so much for the support — it means more to us than you know :-)

Rated 4 out of 5 stars

Very good quality but long shipping delays

The items are great and really high quality. I ordered the waffle knit hoodie in grey and it's a heavier weight/better quality than I expected. I also got the Polaris Jeans which are the perfect baggy, mid waist fit for my height (5ft9). It's hard to find women's baggy jeans that fit in the waist while still being baggy through the hips and leg. Only giving 4 stars as the delivery took over 2 weeks to arrive to Australia from when I ordered.

4 May 2026
Unprompted review
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Reply from drmersclub.com

Hey Braedi!

Thanks so much for your feedback! We're so happy to hear that you like your pieces :-)

Rated 5 out of 5 stars

Fast shipping lovely quality

I've now ordered three pieces from drmers club and i love them all, they're such a lovely quality and shipping has always been pretty fast <3

2 May 2026
Unprompted review
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Reply from drmersclub.com

Hey there!

We're so happy to hear that you love your new pieces! Your support means more to us than you know :-)

Rated 5 out of 5 stars

excellent shop

excellent shop, clothes are expansive but the quality is really good!

30 April 2026
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Coline,

Thank you for the feedback! We appreciate your support — it means more to us than you know :-)

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Impossible to return an item.
I received a pair of joggers that were far too short for my son and so needed to return them.
The process to return items is that you need to send them an email within 2 weeks of receiving an item. I have sent several emails with no response.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I bought the signature baggy sweatpants…

I bought the signature baggy sweatpants and the quality is amazing it is so thick and very nice quality cotton! It really is like wearing a good feeling and its not an insane price for how good the quality is. Very happy!

7 April 2026
Unprompted review
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Reply from drmersclub.com

Hey there,

Thanks for taking the time to show some love! We're so happy to hear you love your new sweatpants :-)

Rated 1 out of 5 stars

Fast fashion junk

Glorified overpriced hoodies, fast fashion, and they don’t even restock items for their drops so they work on FOMO- you’re either there when they first drop or you’re not getting that item. Like if you’re not going to restock something, just take it off the website! It’s frustrating when something you’ve released within a week is confirmed to not even get a restock. Your Smalls are always sold out first. So I dunno, maybe order more small sizes to sell? I’ve bought one hoodie from them and it’s just a hoodie. Yay, double zipper, but literally H&M sells the same kind of stuff WITH double zippers for less for the SAME quality. This brand pretends to be for the people, but if you were for the people, you’d price accordingly. $120 for a mediocre hoodie is INSANE. And your target demographic are younger people. You’re taking advantage of people.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use website

Easy to use website, and delivery time has significantly shortened plus great packaging and quality clothes!

27 March 2026
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey there!

Thanks for taking the time to show some support — it means more to us than you know :-)

Rated 5 out of 5 stars

Didn’t disappoint

I ordered a pair of sweatpants expecting them to be my dream pants and they kinda were. Don’t get me wrong, the quality is amazing, the packaging too (they even put a sticker inside which is so cute) and the fit is great. The ones I ordered are very thick and perfect for the cold season. I love them and Drmersclub too

Oh and delivery from what I think was Canada took about two weeks, which was pretty fast honestly :)

2 April 2026
Unprompted review
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Reply from drmersclub.com

Hey Irene!

Thanks for taking the time to show some love! We are so happy you like your pieces :-)

Rated 4 out of 5 stars

Good quality but the hood is massive

Arrived quickly within a week to the UK. I ordered a smiley zip up hoodie, quality feels good but the hood is massive and I ordered a small. The hood is so big it pulls the hoodie back and I have to fiddle around with it to make it sit better, it's a pretty weird design. Other than that it's good.

26 March 2026
Unprompted review
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Reply from drmersclub.com

Hey Roxy,

Thank you so much for the feedback! We'll make sure to pass this along to our product team :-)

Rated 5 out of 5 stars

Letters Sweatshirt

The website was easy to use. The sweatshirt is awesome-great quality as well as design.

24 March 2026
Unprompted review
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Reply from drmersclub.com

Hey Kristina!

We're so happy to hear you love your new piece! Thanks for taking the time to show some support — it means more to us than you know :-)

Rated 5 out of 5 stars

I expected good quality but some how…

I expected good quality but some how drmers club went above my expectations and I received my new favorite clothes in my closet.

26 March 2026
Unprompted review
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Reply from drmersclub.com

Hey Jasper,

We're so happy to hear this! Thanks for taking the time to show support, it means more to us than you know :-)

Rated 3 out of 5 stars

Honestly amazing quality no complaints…

Honestly amazing quality no complaints but the experience having to buy one is where I dread because everything is unisex and super oversized so I don’t know my actual size/fit. The size chart isn’t true to size and the returns are not free plus for refunds it’s a gift card not your actual card. If it was based on genders, at least I’ll have an idea on the scale of size I’m on. So if I wanna buy something. I have to be very sold on it and anxiously wait until it comes. For example, I got the waffle knit sweater. I’m usually a large and got a medium based on size chart but I should’ve sized down right down to XS because it was wayyyy too big. I wouldn’t have known that if I didn’t try it on and I’m not returning it cause of the shipping cost plus I’m not getting my money back, it’s all not worth it. As I said the experience isn’t the greatest but the quality is amazing.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Love!

I lovee my Signature Basic Double Zip Hoodie. It’s hard to find a high-quality zip-up with good structure, and this one is perfect. My only complaint is that I wish there were more colour options — a white one would be amazing.

9 March 2026
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Matthew!

We're so happy to hear that you love your new hoodie! Taking notes on your suggestion too :-)

Rated 5 out of 5 stars

This was my first time ordering clothes…

This was my first time ordering clothes from you guys online and the quality was amazing and it shipped withing 10 days which was a way shorter amount of time than I expected

6 March 2026
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Vedh,

Thanks for taking the time to show some love—we're so happy to hear that your order arrived quickly and that you're happy with the items! Your support means more to us than you know :-)

Rated 5 out of 5 stars

Great service and great clothes

Accidentally ordered the wrong size shirt. Within 2 days got an email back and my shirt size was changed. No hassle, and quick and easy service. Clothes are amazing quality. Will be ordering again

1 March 2026
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Joel,

We're so happy to hear you had a good experience! Your support and kindness means more to us than you know :-)

Rated 5 out of 5 stars

Top quality

A great choice of clothing for me to buy for my son. Always find something he likes here. Came in good time for his birthday.

27 February 2026
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Stephanie!

Thanks for taking the time to show some love! We appreciate your support (and your sons) more than you know :-)

Rated 5 out of 5 stars

Really cool and sturdy clothes

Really cool and sturdy clothes. Great materials. Fast shipping, barely two weeks all the way from Canada to my flat in sweden. And most of all amazing customer service!!! Truly helpful and just wanting my best. 10/10

25 February 2026
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Jacob!

We're so happy to hear you had a great experience ordering from us! This means more to us than you know :-)

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