ordered 5 of the same units and, while i understand they're picked at random, i was not expecting to receive 5 completely different brands/variations - not 1 matching item/spec. immediately sent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Having dealt with Doctor Memory on a previous occasion, I was confident that my requirements would be met and supported. It was easy to identify the product (8GB RAM) that I needed from the many produ... See more
Very quick delivery on my new sata hard drive as I thought my old one was kaput found out it wasn’t the hard drive but the mother board was faulty. My fault and I will keep the new hard drive as a spa... See more
Made contact via the Ebay message process as my two phone calls were not attended to.....but when they did respond it was clear and concise confirmation that the part was compatible. Delivery was very... See more
Company details
Written by the company
FREE DELIVERY on all Dr. Memory Gaming PC, Ram Memory, Hard Drives, Processors & Laptops. Contact us on +441618770030/+44 738 374 2190. Click Here for the Best prices.
Contact info
Unit 5a Orion Trading Estate, Tenax Road, M17 1JT, Manchester, United Kingdom
- +441618770030
- drmem.com
3.9
Great
859 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 22% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fair prices and an Excellent service
Fair prices and an Excellent service! Ordered my Gaming pc on the Friday and it was with me the next day!
26 May 2022
Reply from Doctor Memory
Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.
Very swift delivery
Very swift delivery, thank you for also a good customer service as you did make contact to me just to be certain that I am ordering the correct memory for my laptop.
24 May 2022
Reply from Doctor Memory
Its great to hear you are happy with our products, & services.
Next day delivery computer is amazing…
Next day delivery computer is amazing will be deffo ordering from u guys again brilliant,,,, great ,,,,, amazing,,,,, thanx guys
24 May 2022
Reply from Doctor Memory
Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, & delivery times.
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products & delivery times.
Excellent advice and support on the…
Excellent advice and support on the phone from Doctor memory- will definitely order again from you.
20 May 2022
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, plus our advice & support .
Excellent products and service
18 May 2022
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products & services.
Reply from Doctor Memory
Hi David.
Sorry you were disappointed with our delivery but please let us reassure you. We do try to send all our orders on the same (working) day. So in most cases delivery is for the next day, but sometimes due to circumstances out of our control a package can take longer, than that to arrive.
And we always send via tracked delivery. That way both you and we can check delivery status.
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, & delivery times.
Easy to use website and fast delivery…
Easy to use website and fast delivery with good tracking information.
Memory exactly as described.
16 May 2022
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, website, delivery times & tracking information .
Rubbish Outfit
IN my Opinion, seems Royal Mail lied and lost package - DrMemory do not care and have no interest whether I received the memory I paid for.
Useless Customer Care – I will Never user DrMemory or Royal Mail again!
I recommend NEVER USE THESE PEOPLE!
Just recieved ridiculous answer from DrMem - shows they do not read customer complaints - I think they have thier head stuck in the clouds.
16 May 2022
Reply from Doctor Memory
Hi we are very sorry you had a negative experience your order from us.
We do our utmost to ensure that customers orders are delivered as quickly and safely as possible.
We will always replace/resend any items which fail to get delivered, by our carriers.
But in this case your order is shown as having been delivered by Royal Mail on the 12th of May.
So unfortunately we cannot replace this order for you.
Even though I ordered the wrong item
Even though I ordered the wrong item, the service I received was excellent
14 May 2022
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our services, We want to help you get the correct upgrade.
Laptop RAM
Not much to say, I have us3ed this company in the past. Once again, a very affordable product, and very fast postage. Cant find no fault at all.
10 May 2022
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, services, delivery times & prices.
Amazing
Great company PC arrived excellent state they clearly care about their customers as they have responded to every bad review. Great deals had my pc for 8 months now no problems.
8 May 2022
Unprompted review
Reply from Doctor Memory
Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide satisfaction for our customers so we are happy when you are happy.
Reply from Doctor Memory
Hi & thanks for the review
We are glad you are pleased with your purchase
We aim to provide the best value and performance for our customers so we are happy when you are happy.
100% I recommend
3 May 2022
Reply from Doctor Memory
Its great to hear you are happy with our products and services
Highly Recommended
Excellent Service everything arrived before time and is working brilliantly.Thank you Dr Memory.
30 April 2022
Reply from Doctor Memory
Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide the best value and performance for our customers so we are happy when you are happy.
Dr memory is amazing ❤️
I can only say amazing things about Dr Memory. after a having a problem with my computer I received a speedy response and they were extremely kind and accommodating. Best place to go for gaming pc’s I cannot fault them. Thankyou for being so lovely ❤️
30 April 2022
Unprompted review
Reply from Doctor Memory
Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too
And we are glad you found our customer services team helpful when you needed us.
please remember our customer & technical services are only a phone call or email away
Best service I've received anywhere.
I was genuinely impressed by this company. Rapid response from a helpful, informative Customer Services, double checking orders to ensure you get the right product. Fast dispatch and delivery with detailed installation advice.I wont be going anywhere else
29 April 2022
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, services, delivery times & prices.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.