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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Customer Service started out well. It very quickly deteriorated. That comment doesn't reflect the product but addresses customer service. I asked for a telephone number and a ret... See more
Company replied
I only wanted to buy the replacement filters, but was unable to do so. I was forced to buy another shower head which wasn't needed at this time. Please make that change so that others will not have th... See more
Company replied
I love the shower head, but am VERY FRUSTRATED with their customer service! Maybe this review will get their attention. I have sent them THREE e-mails, saying I want to cancel the continuing filte... See more
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Company details
Written by the company
Originating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Contact info
Portugal
- drivse.com
2.9
Average
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 58% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The shower heads did not help with the…
The shower heads did not help with the water pressure like I thought they would . Forgot your financial department tried taking another $110 from my account but my bank caught it, so I will be telling people to be careful when buying from ur company order # was 280469
23 May 2026
Unprompted review
Reply from Drivse
Hi Donny,
Thank you for getting back to us, and I’m really sorry to hear about your experience and the frustration this has caused.
We take this seriously and would like to properly review your concern, especially regarding the water pressure issue and the billing concern you mentioned.
To help us investigate everything on our end, could you please send us the order number(s) linked to your purchase? Once we have this, we’ll be able to check your account in detail and assist you accordingly.
We’re here to help and want to make sure this is properly addressed for you.
Best regards,
Chinee
Drivse Support Team
I love that I am able to turn the force…
I love that you are able to turn the force of the water to light or heavy. Also, you can turn the water off and on, conserving water while showering. This is a Game Changer for me as I love long, hot showers!
Thanks DRIVSE
1 June 2026
Unprompted review
Reply from Drivse
We’re so glad to hear you’re enjoying the adjustable water flow and the water‑saving feature 🚿✨! Thank you for sharing how it’s been a game changer for your showers 💙😊.
ordered three filters
ordered three filters, received three shower heads . Was told by customer service to give them as ”gifts”. I can’t afford to do that as I’m on social security, could not return w/o paying shipping fee to CHINA. I did not make the error!!! Ridiculous…Gave me a small discount on the three filters & I’m stuck with three free shower heads!!! Big deal…
3 June 2026
Unprompted review
Reply from Drivse
We’re sorry to hear about the mix‑up with your order 🚿💧. Please reach out to our support team so they can assist you further 👉 https://drivse.com/pages/contact-us💙✨.
I have fine hair that was dry
I have fine hair that was dry. The shower head /filter system has softened my hair and prevents breaking! My skin is dramatically less dry as well. Soaps goam easier and I use less shampoo and soap to get it foam. Great product!
2 June 2026
Unprompted review
Reply from Drivse
We’re so glad to hear the shower head and filter system have helped soften your hair and skin 🚿✨! Thank you for sharing such positive results and feedback 💙😊.
The pressure feels strong but balanced
The pressure feels strong but balanced. Not blasting you which I hate.
29 May 2026
Unprompted review
Reply from Drivse
We’re glad to hear you’re enjoying the balanced water pressure 🚿✨! Thank you for sharing your positive experience with the shower head 💙😊.
Love the showers increase and pressure…
Love the showers increase and pressure is amazing skin and hair. Amazing but what I need to know is where can we get the faucet replacements cause those are fantastic too thank you.
3 June 2026
Unprompted review
Reply from Drivse
We’re happy to hear you’re enjoying the shower’s pressure and skin benefits 🚿✨! For faucet replacements, kindly reach out to our support team for guidance 👉 https://drivse.com/pages/contact-us 💙😊.
Reply from Drivse
We’re glad to know you’ve been using the products for a while 🚿✨! Thank you for sharing your experience and continued support 💙😊.
I was confused by your site and…
I was confused by your site and received the wrong shower head. I wanted the on you advertised with the teeth and strong stream. I am using the other one and it is very good, I just wanted the other one. Oh well!
24 May 2026
Unprompted review
Reply from Drivse
We’re sorry to hear about the confusion with your order 🚿💧. Please reach out to our support team for assistance so they can guide you further 👉 https://drivse.com/pages/contact-us 💙😊.
it just quietly works
I don’t think about it much anymore which is probably a good sign. It just quietly works.
20 May 2026
Unprompted review
Reply from Drivse
We’re glad to know the product has been working reliably for you 🚿✨! Thank you for sharing your positive experience 💙😊.
I live in Australia and I'm having…
I live in Australia and I'm having trouble finding a connecting AU male with a US female to jolner. But soon as I do I can give you an accurate comment
15 April 2026
Unprompted review
Reply from Drivse
We’re sorry to hear about the difficulty with the connector 🚿💧. Please reach out to our support team for guidance 👉 https://drivse.com/pages/contact-us 💙😊.
Great shower but Customer Support performance needs to be considered
Great shower; filters do not last exactly the one-month claimed but it the product provides a great shower. I cannot give Customer Support good marks. I received no response to my inquiries. That fact, reduces confidence of expectations, should the need to exchange or return arise. Buyer beware.
2 May 2026
Unprompted review
Reply from Drivse
Thank you for sharing your thoughts 🚿✨. We’re glad you’re enjoying the shower experience and truly appreciate your feedback regarding the filters and support. Please don’t hesitate to reach out directly so our team can assist 👉 https://drivse.com/pages/contact-us 💙😊.
Reply from Drivse
We’re delighted to know your experience has been truly exceptional 🌟🚿! Thank you for sharing such positive feedback 💙😊.
dont waste your money
if i knew what i know now about this product id of never ordered it. first the wait for delivery was ridiculous. then when i hooked it up, i didnt have no better water pressure then my old one. so i cleaned my old one (that has more spray options anyway) and put it back on. i figured my bad and was going to leave it at that,,,,, but no, they charged my account another 38.00 dollars without my knowlege. this was supposedly for filters. i recived 1 filter. in the end they want a review. well if you want something like this then go to walmart or amazo
1 May 2026
Unprompted review
Reply from Drivse
Hi Rick,
I’ve read your review and understand your concern regarding the unexpected charges and water pressure.
To help us check this further, could you please share your order number or the email address used for the purchase? You may also contact us directly at support@drivse.com (mailto:support@drivse.com), and our team will assist you as soon as possible.
We truly value every customer experience and would appreciate the chance to make this right.
Thank you for your time and understanding.
Best regards,
Patrick
Drivse Support Team
Shower lost all its power after three…
Shower lost all its power after three showers. You sent me filters a month after the showerheads arrived that I did not order, and they cost more then the showerheads. This seems like a scam to me.
2 June 2026
Unprompted review
Reply from Drivse
Hi Jim,
I’ve read your review and understand your concern.
To help us check this further, could you please share your order number or the email address used for the purchase? You may also contact us directly at support@drivse.com (mailto:support@drivse.com), and our team will assist you as soon as possible.
We truly value every customer experience and would appreciate the chance to make this right.
Thank you for your time and understanding.
Best regards,
Chris
Drivse Support Team
I’ve been trying to return it but not…
I’ve been trying to return it but not getting any help from the company. So much for their return guarantee. Beware before you buy.
The reason I was returning it is that I decided I didn’t want to pay for filters every month, which is ridiculous.
27 May 2026
Unprompted review
Reply from Drivse
Thank you for your feedback. We’re really sorry to hear about your experience.
This isn’t the level of service we aim to provide, and we’d like to make things right. If you’re open to it, please reach out to us at support@drivse.com with a few more details so we can look into your case and assist you as quickly as possible.
We truly appreciate you bringing this to our attention—it helps us improve, and we’re here to help resolve this for you.
Received unsolicited filters and my…
Received unsolicited filters and my credit card was charged over $70 for 4 filters! No response to emails at customer support and the phone number associated with the credit card charge does not work. Ive refused 3 packages and blocked future charges.
23 May 2026
Unprompted review
Reply from Drivse
We’re sorry to hear about the frustration with the filter shipments 📦💧. Please reach out to our support team directly so they can assist you right away 👉 https://drivse.com/pages/contact-us 💙✨.
None of the attachments fit my standard…
None of the attachments fit my standard shower, so I had to hire a plumber to install it. I've got waaaayyyyy too many filters and keep getting charged for more. All that being said, I AM satisfied with the water quality.
2 June 2026
Unprompted review
Reply from Drivse
Hi Catherine,
I’ve read your review and understand your concern.
To help us check this further, could you please share your order number or the email address used for the purchase? You may also contact us directly at support@drivse.com (mailto:support@drivse.com), and our team will assist you as soon as possible.
We truly value every customer experience and would appreciate the chance to make this right.
Thank you for your time and understanding.
Best regards,
Julius
Drivse Support Team
Complete SCAM when you realise what a…
Complete SCAM when you realise what a piece of crap this shower head is they will tell you that you either have to much water pressure or not enough, please steer clear and customer support is full of American bull shit.
2 June 2026
Unprompted review
Reply from Drivse
Hi Geoff,
I’ve read your review and understand your concern.
To help us check this further, could you please share your order number or the email address used for the purchase? You may also contact us directly at support@drivse.com (mailto:support@drivse.com), and our team will assist you as soon as possible.
We truly value every customer experience and would appreciate the chance to make this right.
Thank you for your time and understanding.
Best regards,
Ruthie
Drivse Support Team
The shower head is very nice and easy…
The shower head is very nice and easy to install. Nothing bad to say about it at all. The only thing I wish is that there were more adjustable water settings available.
2 June 2026
Unprompted review
Reply from Drivse
We’re glad to know you found the shower head easy to install 🚿✨! Thank you for sharing your feedback about adjustable settings — we truly value your input 💙😊.
Increased our well water pressure in…
Increased our well water pressure in shower's by about 60-70%. Glad I bought. They are plastic so hope they last.
1 June 2026
Unprompted review
Reply from Drivse
We’re glad to hear the shower head boosted your water pressure 🚿💧! Thank you for sharing your thoughts, and we appreciate your feedback ✨😊.
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