Taken a payment for something cancelled in 2023 - gone to chase the company website no longer works
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Timely response to query. I received a message that my license key was incorrect. Clicked chat and was at once connected to Jaime. He/she responded with a question or two; then had my problem resol... See more
Company replied
I've been using Driverfix for a couple of months now, and it's very useful for keeping my hardware's drivers and software up to date. I recently did a component upgrade to my personal computer, and my... See more
Company replied
DOWN LOADED DRIVERFIX TO UPDATE DRIVERS, ENTERED LICENCE KEY, BUT WHEN IT STATES CONTINUE, IT WANTS BE TO APPLY ANTHER PAYMENT. IF IT DOESN'T SORT ITSELF WITHIN 24 HOURS, I WILL HAVE NO PROBLEM CONTA... See more
Company replied
2.6
Poor
546 reviews
Hasn’t replied to negative reviews
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ads say FREE but only the scan is free, TOTAL SCAM!!!! BEWARE
ads say FREE but only the scan is free, if you want a driver you have to pay. also says free trial however no indication on web site for a free trial. wast of time downloaded and uninstalled immiediatly. all bad reviews are canned replies by a bot. DO NOT DOWNLOAD OR INSTALL OR ESPECIALY GIVE YOR CREDIT CARD INFO. THEY WILL STEAL YOUR MONEY!!!! DONT BE FOOLED THESE ARE PROFESIONAL THIEVES, ALL 5 STAR REVIEWS ARE FAKE. AND IF YOU TRUST ANY GOOGLE REVIEW FOR ANY PRODUCT YOU ARE FOOLING YOURSELF. GOOGLE IS NOT YOUR FRIEND!!!! THEY ARE BEING INVESTIGATED FOR QUESTIONABLE BUISNESS PRACTICES ALL OVER THE WORLD INCLUDING THE U.S. JUSTICE DEPARTMENT. dONT BELIVE ME CHECK IT OUT. SEARCH ON ANY OTHER PLATFORM AND YOU WILL FIND OUT FOR YOURSELF. (GOOGLE BLOCKS SEARCHES QUESTIONING THERE INTEGRITY.
HOPE THIS HELPS. I WILL SPEND MY TIME LOOKING FOR THE DRIVERS I NEED MYSELF ON YAHOO AND SAVE MY MONEY.
12 March 2023
Unprompted review
Reply from Driverfix
Hi Elias,
We are sorry that we have not met your expectations. We understand how you feel towards this.
DriverFix is a driver update software package for Windows. It scans all your device drivers and searches the web for the most recent updates. Where applicable, it lets you update them right away, or download the missing ones.
The reviews posted are from genuine experiences from customers all over the world. And rest assured that, like any other negative review we receive, we will take your feedback into consideration to better improve our products and services.
If you wish to know more about DriverFix, you may visit www.DriverFix.com. You may also contact our support thru the links below.
Chat: Go to https://driverfix.com/, then click on 'Open Live Chat'
Email: support@driverfix.com
Have a good day and stay safe!
Solved a problem I have had for 2 weeks…
Solved a problem I have had for 2 weeks - great job!!!!
11 March 2023
Unprompted review
Reply from Driverfix
Hello Randy!
We can't thank you enough for taking the time to share your experience with us. The team works hard to provide the best possible service to every customer.
We look forward to serving you always.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
Have a good day and stay safe!
i purchased the driver fix and instead…
i purchased the driver fix and instead of fixing my outdated drivers it keeps bringing me to the purchase tab, they took my money though!
0/10 dont recommend
7 March 2023
Unprompted review
Reply from Driverfix
Hi Joey,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations
We'd like to help you sort this out but the platform won't allow us to view your account details. Would you kindly contact us via Live Chat so we can immediately assist you?
We’re committed to providing excellent customer service and are looking forward to hearing from you.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
Worst program i have seen for years
Worst program i have seen for years.
It stops all the time, and have to be restarted.
If it finally mange to download a driver, you have to install it manuelt, because the program can't do it automatick.
5 March 2023
Unprompted review
Reply from Driverfix
Hi Jørgen,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
If you’re open to discussing this further, please call us on our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
Poor service
So just got this at 20:55 UK time and I have no licence key. Site is really bad with very little information and have no one to contact. No confirmation email after paying for and downloading. So update on the review. I received the licence key, once my payment was authorised and gone through. However keen to get my drivers updated on the computer I straight away went on to the site and updated drivers. Upon a few minutes it crashed again I loaded it and crashed again. I ask for help and went through all the trouble shoots. I had tried already. This had not sorted my issue so on to live chat again and asked for help. Again same trouble shooting. So I ask for a refund and now just waiting for a refund. Let's see if they stick to the 60 day money back amd refund swiftly.
DO NOT DOWNLOAD.
24 February 2023
Unprompted review
Reply from Driverfix
Hi Danny,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
If you’re open to discussing this further, please call us on our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
Terrible
Terrible. Reps spoke extremely poor English. Not able to understand. Requested person without accent. Non cooperative. Argumentative. Told you to cancel. I would cancel at bank. You still continued to call and email. Just made things worse. Will not recommend you to anyone
23 February 2023
Unprompted review
Reply from Driverfix
Hello Harry,
Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected.
We would really like to assist as much as possible. You may opt to contact us via Live Chat for immediate assistance.
Chat: Go to www.driverfix.com > click on ''Contact Support"
We truly appreciate your patience.
Keep asking for payment already made
I paid one year subscription however each day the driver fix is asking for payment before it will update the drivers. Seem to be a scam site. Beware
21 February 2023
Unprompted review
Reply from Driverfix
Hi JayD,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations
We'd like to help you sort this out but the platform won't allow us to view your account details. Would you kindly contact us via Live Chat so we can immediately assist you?
We’re committed to providing excellent customer service and are looking forward to hearing from you.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
They falsely claim to have a Money back guarantee
They claim to have a Money back Guarantee but its an absolute lie! I purchased the software and used it the day of purchase. I was met with nothing but error messages and the software literally did NOTHING. I contacted their "customer support" twice and have received ZERO responses from them. It has been over a week now and still no response to any of my messages. DO NOT trust this software or this company.
10 February 2023
Unprompted review
Reply from Driverfix
Hi Anthony,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations
We'd like to help you sort this out but the platform won't allow us to view your account details. Would you kindly contact us via Live Chat so we can immediately assist you?
We’re committed to providing excellent customer service and are looking forward to hearing from you.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
All the 5 star reviews are fake...I…
All the 5 star reviews are fake...I mean...if you read them you can tell. Easily! This company is a scam...100%... a total scam. Their software does not work... there is no "myaccount" section to log into... total BS. BEWARE!!!!
In the response, they said that I should connect with them using live chat. That would be great except the Captia image is broken so you cannot ever connect with them with live chat so that’s a bunch of BS. Lol
18 February 2023
Unprompted review
Reply from Driverfix
Hi Christopher,
Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected.
DriverFix works by searching for updated and compatible drivers for your PC components. The software is not designed to make any changes to the system settings nor should it affect the PC performance.
Nevertheless, we would like to investigate further and would want to offer assistance to check these concerns. Unfortunately, the platform cannot display any of your information. Please contact us via live chat so that we can address your concerns immediately.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
Please stay safe and enjoy your day ahead!
My problem was solved methodically and…
My problem was solved methodically and quickly.
17 February 2023
Unprompted review
Reply from Driverfix
Hello Paul,
Thanks for the 5-star review! Your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
Scammers!!
Scammers!!! They use the well known scam group paddle.net who hold a 1.4/5 on trust pilot. If you so much as download a trial they WILL take money from you without asking. Useless criminals.
20 January 2023
Unprompted review
Reply from Driverfix
Hello Charlie,
Thank you for bringing this matter to our attention. Definitely this is not the impression that we want to make.
Rest assured that subscriptions are only processed upon customer's knowledge as this requires several information and permission that only the customer can provide.
We would like to further investigate on your concern and assist you as needed. Kindly contact us via Live Chat for us to address your concern immediately.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
License Key Issue Fixed
Rep was able to help me with retrieving license key in order to enter into application.
13 February 2023
Unprompted review
Reply from Driverfix
Hi Preston!
Thank you so much for sharing your feedback about our service.
We hope to make your next visit just as positive. Have an amazing day!
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
I remitted 10th Feb 2023 receipt 46793632-69091670
I remitted on 10th Feb 2023 receipt #46793632-69091670 driver fix is demanding payment if ask for licence key?
9 February 2023
Unprompted review
Reply from Driverfix
Hi,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. If you’re open to discussing this further, please contact us directly on our tech support hotline below. We’re committed to providing excellent customer service and are looking forward to hearing from you.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
Useless
I purchased Driverfix Pro because updating my drivers manually was confusing and difficult. However, for most of the drivers that needed updating, Driverfix would have an error message and require a manual installation anyway. Seemed incredibly pointless getting the pro just to treat it like the free version.
Support did respond quickly however, cancelled my subscription and offered a refund.
8 February 2023
Unprompted review
Reply from Driverfix
Hello Jade,
Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected.
Unfortunately, the platform cannot display any of your information. Please contact us via live chat so that we can address your concerns immediately.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
We wish you a nice day and stay safe!
kathleen was helpful and nice
kathleen was nice and very helpful she did a great job
8 February 2023
Unprompted review
Reply from Driverfix
Hi Scott!
Thank you so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations.
We hope to make your next visit just as positive. Have an amazing day!
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
This is completely useless
This is completely useless. I paid the fee and entered my key number. Everything appeared to be OK. But when I tried to update the 20 drivers which I was told needed updating all that happened was each one was marked "Error". Raised the matter on the support page. I did get an acknowledgment but that was all. Very disappointing.
5 February 2023
Unprompted review
Reply from Driverfix
Hi John,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations
We'd like to help you sort this out but the platform won't allow us to view your account details. Would you kindly contact us via Live Chat so we can immediately assist you?
We’re committed to providing excellent customer service and are looking forward to hearing from you.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
Quick response and quick fix
Quick response and quick fix to my problems, took all but 5 min.
4 February 2023
Unprompted review
Reply from Driverfix
Hi Ingibjörg,
We are pleased you to meet your expectations. We work hard to make sure every client receives personal attention, quick responses and, of course only the utmost convenience.
Should the need arise please do not hesitate to contact us anytime.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
DRIVERFIX IS A SCAM
DRIVERFIX IS A SCAM
do not download driver fix or pay for any of their subscriptions. driver fix is malware if you do a quick search on google, many have fallen for it. they literally don’t even let you cancel your subscription on their website, telling you that you have to contact your bank to request a cancel. telltale sign it’s a scam, they just want your credit card info.
30 January 2023
Unprompted review
Reply from Driverfix
Hi,
Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected.
DriverFix works by searching for updated and compatible drivers for your PC components. The software is not designed to make any changes to the system settings nor should it affect the PC performance.
Nevertheless, we would like to investigate further and would want to offer assistance to check these concerns. Unfortunately, the platform cannot display any of your information. Please contact us via live chat so that we can address your concerns immediately.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
Please stay safe and enjoy your day ahead!
Reply from Driverfix
Hello Kjell!
We can't thank you enough for taking the time to share your experience with us. The team works hard to provide the best possible service to every customer.
We look forward to serving you always.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
Have a good day and stay safe!
DOWN LOADED DRIVERFIX TO UPDATE…
DOWN LOADED DRIVERFIX TO UPDATE DRIVERS, ENTERED LICENCE KEY, BUT WHEN IT STATES CONTINUE, IT WANTS BE TO APPLY ANTHER PAYMENT. IF IT DOESN'T SORT ITSELF WITHIN 24 HOURS, I WILL HAVE NO PROBLEM CONTACTING MY BANKS FRAUD OFFICE.
NOT AMUSED.
22 January 2023
Unprompted review
Reply from Driverfix
Hi Michaela,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. If you’re open to discussing this further, please contact us directly on our tech support hotline below. We’re committed to providing excellent customer service and are looking forward to hearing from you.
Chat: http://bit.ly/24x7DriverFixChatSupport
Email: support@driverfix.com
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