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Rated 1 out of 5 stars

On returning the car to Faro airport thids morning the agent tried to scam us. Asked if we had checked the car for damage before taking the car. I said yes. He then pointed to a bump on the bonnet, im... See more

Rated 5 out of 5 stars

We have just had the BEST service from Drive4fun. We have used the company since 2006, finding the whole process of hiring to be smooth, fair and friendly and this is the first time we gave had any pr... See more

Rated 5 out of 5 stars

Rented a car twice from drive4fun in Faro. All went perfectly well. Found the pickup spot easily and collection / drop off very professional and helpful. Prices are good and there is no pressure to bu... See more

Rated 5 out of 5 stars

Hired 2 cars for Drive 4 Fun over Easter break. The office was easy to find and although it looked chaotic at first we was directed to the correct company. Forms were quickly filled in and everthing e... See more

3.1

Average

TrustScore 3 out of 5

34 reviews

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Rated 5 out of 5 stars

Used Drive4fun on holiday in Faro

Used Drive4fun on holiday in Faro - no issues at all. I reported some damage on the day of collection and this was recorded. No hassle giving my car back. Wil use them again.

28 October 2023
Unprompted review
Rated 1 out of 5 stars

didn't try to collect my toll charges

avoid! I had a toll transponder and used more than my credit, but when they tried to collect the card was refused. They claim they emailed me, but they didn't, so now I'm stuck with a £68.00 bill for 8 euros of tolls. I've requested the email they claim they sent me, but it hasn't been sent.

17 November 2022
Unprompted review
Rated 5 out of 5 stars

I have hired with Drive for Fun on…

I have hired with Drive for Fun on multiple occasions each year for many years.Not once have I had a bad experience with these guys,they are fast and friendly in their work and I’ve returned the car out of hours on most occasions,can’t say it’s ever been an issue,just leave keys over sun visor and catch your flight.Can’t understand the bad reviews on this website

1 November 2023
Unprompted review
Rated 1 out of 5 stars

Lost for €500 for damage I didn't cause. Poor return process

Beware - scammed out of €500.

Advice to anyone renting from Drive4Fun:
1) take photos & videos of the car when you get the car AND when you return the car
2) Don’t use them if you need to return the car before they open in the morning
3) Insist they return the paperwork to you when you return the car with signed acknowledgement they have checked the car and no damage during your rental.

We rented a car from Drive4Fun in May 2023. Car was quite tired (lots of existing bumps & scratches) and we had a long wait (45mins) to get the key but these weren’t big issues for us and we had no issues during the rental. Our problems started upon returning the car.

We had paid extra for ‘out of office hours’ returns as we needed to return it 30mins before the office officially opened (in reality, these office hours don’t mean anything as we collected the car at 1am despite officially being closed at 8pm). Having done this with many other car rental companies, there is usually a key deposit box for returning if no members of staff are present. When we got the key, we were informed there was possibly someone going to be working at that time but if not, just leave the key in the unlocked car! Although not happy with this, we didn’t have a choice as we had already paid for the rental.

When we returned the car, we were relieved to find there were members of staff. One checked the car over against pre-existing damage and confirmed all ok so we headed on our way. The next day we got charged €500 and we were sent a photo of a huge dent that wasn’t there when we returned it. We never thought to photograph/video the car on return (like we always do on collection) given someone had checked it over. I challenged this with Drive4Fun but they insisted we returned it like this and denied a member of staff checked it – hence my advice at the start. Now we will always photograph and video the car on collection and return, whether a member of staff has checked it or not. According to Drive4Fun, they have no CCTV…convenient.

Given the number of positive reviews, I hope this is a 1-off e.g. member of staff lied about checking it but frustrating to lose the money. Lessons learnt!

14 May 2023
Unprompted review
Rated 5 out of 5 stars

This is the best car hire experience…

This is the best car hire experience I’ve ever had in Spain and Portugal. They are based in the car park which is an easy walk from the terminal - about 3 minutes with a trolly. I was lucky to be there when it was quiet or there would have been the usual tedious wait. The car was ready snd parked just behind the cabin they work from. It was clean and fine. It was simple to drive out of the car park and equally simple to return it. The best thing though was the accuracy and honesty of the pricing, the price itself and the kindness of the staff.

23 April 2023
Unprompted review
Rated 4 out of 5 stars

Problem-free rental

We hired a Seat Arona for 10 days, arranged via Zest.

The desk was easy to find out in the car park (make sure you are in the Drive4Fun queue and not the Master Kings one) and, although it was busy with several planes having arrived together, we were on the road in 30 minutes.

Car was fine, it had covered 35,000km but was clean and tidy and we had no issues. The costs for the airport collection (15€) and toll transponder (€18.50 + toll charges) were clearly explained on the Zest booking information and again by the woman on the desk.

We had the return procedure clearly explained on collection and the car was checked in without any problems 4 minutes after we parked up.

Would use again, very good value.

24 March 2023
Unprompted review
Rated 2 out of 5 stars

Hidden extras they know about. Poorly prepped car

On collection the car had deep paint scratches and small dents that were not marked on the hire agreement. I spent nearly half an hour marking these on the agreement to avoid being accused of them on return. No one from Drive4Fun would come with me to agree or see this. I also said I had noted that the emergency spare wheel had a soft tyre that I would check at the first opportunity. The car was the type ordered and clean with around 20,000 km from new. Some damage to be expected but a shame it was not fully recorded. This concerned me for the whole of my holiday.

On driving away I felt that the vehicle was not stable on the road. After checking the tyre pressures they all took at least 7 psi to match those given by the manufacturer on the drivers door pillar. The spare was much softer. The car would not have responded well to an emergency swerve or braking maneuver. We were just two passengers with two 20kg bags. What if we had loaded to capacity with five passengers and 100kg's of bags.

CarJet website I bought Drive4Fun service through says "guarantee of paying only what you are quoted", and also says "local taxes included". Not true. When you get to the Drive4Fun shipping container used as an office in Faro Airport Car Park, they charge an additional 15 Euro described as "Airport Tax". They happily point out that its there in the small print on their voucher. I gave them copies of the two NOT TRUE statements from their website and asked they pass them to their management as they contradict. No response when I returned the car or in the following two weeks. Wrote email the same to CarJet who replied "its in the terms of the company".

I returned the car to parking spaces next to the shipping container/office. I was told that I must pay for the car park ticket as it should be in the carpark next to that one. They pointed out that they had written this at the top of the hire agreement. As a first time visitor with no local knowledge, you can't expect people to go driving round the airport roads looking for a specific place. Just returning to the office it was collected from should be sufficient.

20 March 2023
Unprompted review
Rated 1 out of 5 stars

Ask for concept rental car contract. No reaction.

I wrote this company twice on their website to send me the concept of their rental car contract. My aim was to rent a car in November 2023. My focus was mainly the insurance conditions of rental a car. Till now (three weeks ago) I didnot receive any reaction of the company. This gives me not a good feeling. What is the reason of no reaction !!!!! Insurance conditions are essential

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Very happy. We booked threw Zest and had a car from…

We booked threw Zest and had a car from drive for fun .it took about 30 minutes to get the car paperwork was easy the lady was very helpful. The car was lovely we did video it as we had seen other reviews. Return was easy and we said the car was sandy that was fine no charge and our deposit was back in 4 days .so next trip we will use again

27 October 2022
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

Stay away from this company! When returning the car they try hard to steel your deposit by making ridiculous accusations. They told me that I had to vacuum the car before return, but they never mentioned it at the start of the rent. Moreover they estimated the price for vacuuming to be €50 Euros! When I have asked to speak to the manager the guys simply declined. He was extremely rude and unprofessional!

18 April 2022
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

Stay away from this company! When returning the car they try hard to steel your deposit by making ridiculous accusations. They told me that I had to vacuum the car before return, but they never mentioned it at the start of the rent. Moreover they estimated the price for vacuuming to be €50 Euros! When I have asked to speak to the manager the guys simply declined. He was extremely rude and unprofessional!

13 April 2022
Unprompted review
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