Absolutely love my new jewellery, it is amazingly sparkly and very very special. I think the guarantee encourages me to wear it everyday so it’s practical as well as luxurious. Love it everyday. The t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anyt... See more
Company replied
I’ve never seen such good craftsmanship in a product before, no joke. I’m not getting paid for this, but I’m really impressed with the quality of the product. I’m also very satisfied with the way it w... See more
When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wea... See more
Company details
Written by the company
International brand DRIPPY is created in Amsterdam, but inspired by multiple cultures. With our motto, Dare to Drip , we aspire you to show the world your inner shine. We exist to express that inner shine through high quality handcrafted jewelry. DRIPPY. – Dare to Drip.
Contact info
Keizersgracht 316, 1016EZ, Amsterdam, Netherlands
- info@drippy.amsterdam
- drippy.amsterdam
4.1
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10/10
Great and kind service from the drippy team, love the jewelry and will definitely be buying more!
18 December 2024
Unprompted review
Reply from Drippy
Hello Tyshiara!
Thank you so much for your kind words! We’re delighted to hear you had a great experience with our team and love the jewelry.
We can’t wait to welcome you back for your next purchase! 💎🫶
Beautiful ring
Great product. Beautifully crafted ring. Looks exactly as on the provided photos.
18 December 2024
Unprompted review
Reply from Drippy
Hello A GJ!
Thank you for your lovely feedback! We’re so glad you love the ring and that it met your expectations. It’s always our goal to deliver exactly what you see and love.
Enjoy your beautifully crafted piece! 💍
Great quality good price and excellent…
Great quality good price and excellent service
2 January 2025
Unprompted review
Reply from Drippy
Thank you so much for your kind words Henk! We’re thrilled to hear you’re happy with the quality, price, and service. Your support means the world to us! 😊
We look forward to serving you again!
Very nice product and good quality
Very nice product and good quality, also fast delivery
30 December 2024
Unprompted review
Reply from Drippy
Hello Suzannah!
Thank you for your kind words! We're so glad you’re happy with the product, its quality, and the fast delivery. Your satisfaction is our top priority! 💎🚚
We look forward to serving you again!
Cheers!
Amazing experience with customer…
Amazing experience with customer service and the quality of the items is excellent!
12 December 2024
Unprompted review
Reply from Drippy
Thank you so much for your wonderful feedback Martijn! We're delighted to hear that you had an amazing experience with our customer service and that you're impressed with the quality of our items.
Your satisfaction means the world to us, and we’re grateful for your support!
We can’t wait to serve you again soon! 🫶
Drippy Amsterdam
I am in love with the brand Drippy Amsterdam, the quality of the products is incredible, it has really exceeded my expectations, I highly recommend it, everything is of very good quality, super satisfied with the purchases made, this brand should have more visibility as it delivers what it promises.
6 November 2024
Unprompted review
Reply from Drippy
Hey David!
Thank you so much for your kind words and 5star review! We’re thrilled to hear that you’re in love with Drippy Amsterdam and that our products have exceeded your expectations. It means the world to us to know you’re super satisfied with your purchases and that you appreciate the quality we strive to deliver.
Your recommendation and support inspire us to keep delivering the best. Thank you for being such an amazing part of our community!
Cheers! 💎✨
Had some problems with my order
Had some problems with my order, the team was super helpful, quick response and went out of their way to help me find a solution! Super happy with everything and would definitely recommend and shop here again! ( also thanks for the cheeky gift… will definitely not make this mistake again 🤪)
18 January 2025
Unprompted review
Reply from Drippy
Thank you so much for sharing your experience, Alba! We're delighted to hear that our team was able to assist you quickly and find a solution to your issue.
Your kind words mean a lot to us, and we're thrilled you're happy with everything. 😊 We're glad you enjoyed the little gift too! Mistakes happen, and we're always here to help!
Looking forward to seeing you shop with us again. 💖
Reply from Drippy
Hey Wesley!
Thank you for your feedback! We're so glad to hear that the size and color were exactly what you wanted. Your satisfaction is our top priority, and we're delighted we could meet your expectations!
We look forward to welcoming you back soon! 🫶
Very good customer service and good…
Very good customer service and good experience with exchange for product. Very fast communication and the products are very beautiful.
17 January 2025
Unprompted review
Reply from Drippy
Thank you so much for your kind words Dianna! We're thrilled to hear about your positive experience with our customer service and product exchange process.
It's wonderful to know that you’re happy with our communication and love the beauty of our products. Your satisfaction means the world to us!
We can’t wait to serve you again soon!😊
Drippy Amsterdam is not your regular…
Drippy Amsterdam is not your regular jewelry shop. This became clear on the fast delivery. The packaging, the presentation and the quality of the jewelry! Had ordered a 7inch clover bracelet, however it was to small unfortunately. No problem for Drippy! They immediately reached out to me and gave my all the options for return. Kept me in the loop on what to do and the customer service/ response time is simple next level. So people have no fear Drippy Amsterdam is here! 10/10.
9 January 2025
Unprompted review
Reply from Drippy
Hey Ian!
Thank you for choosing us and for the incredible 5-star rating!
We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! 🫶
We can’t wait to serve you again soon!
Cheers!
I'm not sure how long it's taking to…
I'm not sure how long it's taking to issue one with a delivery or tracking number to a product I ordered over a week ago.
Furthermore , I'm not receiving any updates from the company to reassure the expedition process.
Order #9875
14 January 2025
Unprompted review
Reply from Drippy
Hey MadMax!
We're sorry to hear that you experienced a delay in receiving your order.
A separate email was sent to you along with your tracking details.
If there is anything else, please get in touch with our Customer Care so we can sort things out.
Cheers!
The case of the mysterious jewelry
I placed an order for 2 rings on Christmas Day for my wife (we are celebrating our 20 year wedding anniversay this year). After making payment, I received a confirmation email of the order and all was going SO well.
The day after (26th Dec) I received an email with "A Shipment From Order #9719 is on the way", I thought great and as I had requested expedited shipping I should receive these quite quickly even with the festive period.
I clicked on the tracking email - no tracking numbers or even anything in the loaded page that confirmed the order was shipped - so I reached out on the email address provided (info (at) drippy.amsterdam) and was assured by "Joyce" who confirmed that the order was fulfilled on the 26th December but it looks like there is missing some tracking details. They said that they would escalate this to their team to track down that information and they'll get back to me as soon as possible.
2 days later, no update so I reached out again as a follow up. I received a further email from "Joyce" who thanked me for following up on my order and escalated it again to their team to check the status of the order. "Rest assured, we'll keep an eye on it and do or best to ensure it reaches you as quickly as possible"
4 days later, no further updates so I reached out again... no response on email
A further 3 days later (9th Jan 25), I thought I would reach out via a DM on their Instagram page to see if I could get a response - nothing at all.
Today 10th Jan 25, no response still received so I reached out again and have still had no response.
I am beginning to think that this is potentially a scam and will be seeking advice from my bank to see what we could do
25 December 2024
Unprompted review
Reply from Drippy
Hello Steve!
Thank you for bringing this issue to our attention! We appreciate your honest feedback and we apologize for the way things went. Your order hasn’t been processed yet because we’re waiting for your made-to-order Moissanite rings to be ready.
We're really sorry if this wasn’t clear earlier. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.
Again, thank you for your feedback and talk to you soon! 🙏
Tennis chains losing their diamonds after 4 months …
After 4 months or less of daily wearing, the tennis chain already lost a diamond and even while wearing it very carefully and not exposing it to water or else. Very disappointed. It shines, it hurts the neck when you first wear it and irritates it. but hey, the look still great and all that so i gave them 2/5 stars. And support doesn’t give you real solutions neither so yeah i don’t recommend, looks like dropshipping.
Edit : We found a solution, there’s a warranty on your items. They sent me another one completely brand new to replace the old one.
Quick and easy solution very glad we ended this matter that way.
2 January 2025
Unprompted review
Reply from Drippy
Hey Clément,
We are vry sorry to hear about your tennis chain. We would like the opportunity to investigate your feedback further.
Please contact our team thru email. We’ll work with you to resolve any issues as quickly as possible.
Cheers!
Excellent Service
I have been a customer for about 4 years and always get my emails answered very quickly. I am delighted with the service you provide and am very happy with my purchases.
20 December 2024
Unprompted review
Reply from Drippy
Hey Nils!
We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience.
If there’s anything else we can do to make your next shop even better, please let us know. 🫶
Cheers!
Customer Service
Had a small issue with a chain I ordered and contacted them via email and they were able to assist me with my query. Good customer service and products
2 January 2025
Unprompted review
Reply from Drippy
Hey Trevor!
Your feedback made our day! We are ecstatic to hear that you had a great time at Drippy Amsterdam. We can’t wait to welcome you back for another fantastic experience.
Cheers!
GOOD SERVICE
The order was a little late luckely they helped me and where very nice to me!!
I am soo happy with my orderr!!
24 December 2024
Unprompted review
Reply from Drippy
Hey Onverwachts!
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at Drippy Amsterdam!
We look forward to welcoming you back soon! 🫶
Cheers!
thieves
thieves, they promise delivery in two days and meanwhile 5 days after payment the parcel still hasn't been sent!!!!
16 December 2024
Unprompted review
Reply from Drippy
Hello Piotr!
We're sorry to hear that you experienced delays with your delivery. We understand the importance of timely delivery and apologize for falling short in this area.
Please be advised that your order is a backorder. When an item is out of stock but eligible for backorder, it means you can order it now, and we'll ship it to you as soon as it's back in stock. This ensures you get the product once it's available without having to check back in the store repeatedly. Backordering is generally a good way to secure your piece once it becomes available.
However, there has been a slight delay in processing your order. Please rest assured that we are working diligently to process all backorders as quickly as possible. However, we have received notification from our shipping partner that there has been a delay to the shipment of new stocks due to volume and courier availability because of the Black Friday Sale and the upcoming holidays but rest assured we will be providing you with all the support you need to keep track of your order.
We appreciate your patience on this matter. If you have any additional concerns or questions in the meantime, just let us know by replying to our email.
Wishing you a nice day ahead! 😊
Cheers!
Their customer service is a 10/10
Their customer service is a 10/10! There was an issue with my order, but they resolved it quickly and even sent me a gift as an apology for the inconvenience. Their products are also of great quality, and I’ll definitely be shopping with them again. Highly recommend!
17 December 2024
Unprompted review
Reply from Drippy
Hey Chara,
Thank you for taking the time to leave us such a beautiful review!
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day!
We look forward to serving you again! 🫶
Cheers!
Slow proces of return/ response of customer service
My girlfriend bought me the: MOISSANIET ETERNITY X RING - WITGOUD but I noticed that there was a stone missing from the ring and the ring had a more oval shape. We already put out a return for a smaller sized ring before we saw the flaws. So we shipped back the ring doing everything correctly with all the needing information but it’s kind of hard getting response or an update on the situation of what the next step is. Already reached out to customer services but the response time isn’t that fast what I understand ofc but it is kind of frustrating because I really liked the ring because my girlfriend gave it to me. Also the the package already had been delivered to the facility but when I check on the return page for the tracking details there it says that the tracking number is not findable which is weird. So my question is what to do now ?
my order number was: 159110
RMA NO.
R2024121305416799076
14 December 2024
Unprompted review
Reply from Drippy
Hello Revendal,
Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.
Talk to you soon! 🙏
DO NOT BUY - SCAM
bought a chain as a gift, it broke only a month after without using any force or nothing, simply poor quality. Horrible costumer service, said it is not included in the lifetime warranty and that nothing can be done. Don't waste your money on their products. Lifetime warranty is a scam.
13 December 2024
Unprompted review
Reply from Drippy
Hello Osnat!
We're sorry to hear that you had a negative experience with our product. This is not the level of service we strive to provide.
As stated in your email, the one who is wearing the chain accidentally pulled it with his jumper, and it broke. We hope you understand that accidental breakage isnt covered by our warranty.
You may check more information here: https://drippy.amsterdam/pages/faq
If you have any other concerns or clarification, please contact our team through email. We’ll work with you to resolve any issues as quickly as possible.
Cheers!
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