Synapse Reviews 340

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I absolutely love Synapse as a product but for the life of me they no longer carry it in stores nearby. Really happy to have found the online site; looking forward to my order's arrival!

Rated 1 out of 5 stars

Synapse cancelled my order with no explanation. I emailed them days ago to ask why they refunded it without saying why, and they have yet to respond.

Rated 5 out of 5 stars

I continue to enjoy my Synapse energy and focus drinks. They give me energy without making my heart rate skyrocket which is super important to me as I am 50 and have high blood pressure.

Rated 1 out of 5 stars

I ordered a 4 pack which was damaged in delivery. The box was rooted and 2 of the cans were crushed and empty. I reached out multiple times with photos explaining the situation, asking if there was... See more

Company details

Information provided by various external sources

Synapse is the world’s first ready-to-drink natural nootropic supplement. Enhance endurance, sharpen precision and feel the intensity within.


Contact info

3.3

Average

TrustScore 3.5 out of 5

340 reviews

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Rated 1 out of 5 stars

Ignored by customer service

I ordered a 4 pack which was damaged in delivery. The box was rooted and 2 of the cans were crushed and empty. I reached out multiple times with photos explaining the situation, asking if there was a way for a replacement or refund. I was never answered.

17 July 2022
Rated 2 out of 5 stars

Flavor was pretty decent

Flavor was pretty decent. As far as effects this did nothing for me. Didn't feel more focused, alert, etc. Even doing the two cans a day it did nothing for me. Moving on to something else.

23 June 2022
Rated 1 out of 5 stars

I've reached out with no response

I've reached out with no response, I made an order and haven't received any updates other than the label was created. it's been several days on that one... I've ordered multiple times before with little to no issues, now this?

19 June 2022
Rated 1 out of 5 stars

I was very excited until I opened the box…

Received my first 12 pack of Synapse today and the cans were very badly damaged from the shipment. They were broken open and the drink had spilled all over the packaging and the UPS box. Although this isn’t entirely Synapse’s fault, I do believe they could have packaged the drinks better for shipment. Out of the 12 pack, I immediately had to throw 6 drinks in the trash. The other 6 drinks that I kept are flat and have no carbonation left from the wild ride they took during shipment. I’m terribly disappointed with my first order and feel I basically threw $29 in the trash. However, I’m waiting to see if Synapse does the right thing and reaches out to me to resolve the issue. If so, I will change my review to include more stars solely on the customer service. If Synapse does not reach out to me to make this right, then my review will remain at one star and I won’t be ordering from them again. Proceed with caution. I like their idea and concept, but they have some kinks to work out with the shipment process.

2 June 2022
Rated 4 out of 5 stars

I love the product, shipping though....

I love the product, however my last shipment arrived damaged. The box was fine, the cans though were pretty beat up. Out of the 12 I received only 3 had normal tops, while the rest had dents bad enough for me to need a can opener due to the tabs not working.

16 May 2022
Rated 5 out of 5 stars

Im on my second can

Im on my second can, nice clean energy! Nothing too strong. Interesting herbal flav. Nice website, delivery and product layout. Price is a little high

Im waiting for the next sale to purchase more!

14 March 2022
Rated 3 out of 5 stars

Looking for a bump…..

I can’t tell if I’m getting any bump in energy. I’m looking for an energy drink minus caffeine and sugar. I like the taste and I’ve only had a few cans to this point. And I wasn’t looking for a daily drink just one when energy is running low.

30 December 2021
Rated 5 out of 5 stars

Delivery is timely

Delivery is timely. Refreshing low calorie beverage without the unpleasant aftertaste of most diet drinks. Did it make my brain work better? Well, I haven't invented and marketed my own smart drink yet. Perhaps I need to drink a few more cases.

29 December 2021
Rated 5 out of 5 stars

This product is the real deal

This product is the real deal! I have been using it for several months and it really works. The taste is very good considering how hard it is to mask the bitterness of nootropics. I’ve tried raw nootropic ingredients before and they taste terrible. That’s why I was so excited to find Synapse and give it a try. Also, their blend works better than any raw combinations I have tried. Now I am on a monthly subscription and get into the productivity’zone’ any time I want!

15 December 2021
Rated 2 out of 5 stars

Edited: I'm done with these guys

Used to love this drink but they have ghosted me for almost a month on my last order. They won't respond to my efforts to find out what the delay is. I understand that things happen but it is not okay to be completely ignored.

Edit*: They finally contacted me to let me know they were having issues, which is what they should have done to begin with, but it was nice they finally did. My order is still unfulfilled but at least I know what's up now.

17 November 2021
Unprompted review

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