Love their products, sucks the customer support is awful and never gets back to you. I’ve had an issue with my last order for almost a week and I still haven’t heard back from them. They’re also sol... See more
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Most of the flavours I've tried have been amazing. I love the Cocoa crunch and Cookies and Cream have been my favourite, with the Caramel Macchiato close behind. I do with the macchiato had a bit stro... See more
Company replied
Living in the UK makes oversees deliveries mainly difficult but the fantastic staff at CTRL make communication and customer service look so easy, friendly and simple! Delivered as quickly as possible,... See more
Company replied
Great taste and value for the money! Loved that they offer the variety options so I was able to try a few different flavors before I purchased the larger bag. This is a wonderful find as someone who... See more
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Company details
About CTRL
Written by the company
Healthier Foods that Taste Better
At CTRL we make healthier meals and snacks that not only give you the fuel you need for your daily grind, but that actually taste incredible. Because there's no rule that says healthier foods need to be bland and forgettable - and if there were, we'd break it. So boost your health stats, game for longer, and kill your cravings with something tasty - CTRL Healthier Foods.
High Protein
Put muscle on and keep it on.
Collagen infused
Keep your joints moving and your skin healthy.
Healthier-for-you
The foods you love now love you back.
Low Calorie
Same great taste with a fraction of the calories.
Super Convenient
Ready to go when you are, cause hunger doesn't wait for when it's convenient.
Great Tasting
We believe that just because something IS healthy, that doesn't mean it has to TASTE healthy.
Contact info
10011, New York, United States
- info@drinkctrl.com
- drinkctrl.com
3.9
Great
1K reviews
Hasn’t replied to negative reviews
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Great, but not very soluble
tastes great, but dosent breakdown all the way, so i have chunky bits in my drink
25 August 2024
Reply from CTRL
Thank you for this feedback, Angel! I wanted to double-check that you are using a shaker cup with a blender ball inside of it when making a shake to ensure the optimal drinking experience. Please do not hesitate to email help@drinkctrl.com regarding this as we would love to chat and see if we can get you a sample of a different flavor to try! Thank you
Great Products, Bad Processing, Shipping and Handling
I’ve ordered from CTRL a number of times now. Their products are the fantastic. It’s my favorite protein brand.
I’ve ordered several bags of the Fruity Flakes protein, the Cinnamon Toast, and the Apple Smacks. I’ve sampled a number of others. And I’ve tried the lucky charm-inspired protein bars, as well as the Black Ice cookies. Each was delicious and filling. I’ve ordered from their storefront, GNC, and Amazon.
However…
I’ve had issues with shipping more times than not. This time, it’s been a week since I placed my order, and it hasn’t shipped yet. These are simply bad processing times in 2024 without a promotion running, or any sort of notice that my order would be delayed. With that said, it may ship this week. But it’s been at least 5 business days since ordering without receiving a tracking number, or any notification of delay. 99% of other merchants, I would have my product by now.
In addition, every time I’ve ordered protein powder samples, they’ve come exploded with powder everywhere. The first time, I contacted CTRL and they were kind enough to send out replacements, but that isn’t the type of thing I want to experience every time, so I am done ordering them.
Lastly, I want to reiterate that CTRL are selling a great product. They just utterly fail, in my opinion, to get the products sent to you. I would recommend ordering CTRL and trying their protein, but it might be a better idea to order from Amazon so that you know it will come to you within a reasonable amount of time. 2/5 stars.
25 August 2024
Reply from CTRL
Hey Brady, thank you so much for this feedback and for being a supporter of our brand. Based on your notes here, we may have dropped the ball and I would like to apologize for any delays we have caused. This order is showing delivered as of now, and please do not hesitate to email help@drinkctrl.com as we would love to double-check that you were able to receive this order. Thank you
It took longer than expected specially…
It took longer than expected specially with what I payed in shipping. And got the wrong shaker cup as well…
25 August 2024
Reply from CTRL
Thank you for this feedback, Luis. Please email help@drinkctrl.com as we would love to get the correct shaker cup out to you!
your protein bar sucks
your protein bars suck - the bars are impossibly hard and chewy while also being chalky and dry.
the cookies fall apart worse than a granola bar.
the cookies and cream is good, but your other shake mixes are way too sweet. i wouldn’t recommend this to my enemies.
25 August 2024
Reply from CTRL
Hey Dunkles, we are extremely sorry to hear about this experience. This is not the typical feedback we have been seeing and would love to give this another shot if you are up for it. Please email help@drinkctrl.com and mention this if you are interested in trying some different flavors! Thank you!
Very good for a protein bar
Very good for a protein bar. It doesn't taste exactly like a candy bar, but it's close.
7 August 2024
Reply from CTRL
Thank you for this feedback, Rikki! Please do not hesitate to reach out to help@drinkctrl.com if you ever have any issues, or questions, or need anything at all!
Tastes Great!
Tastes Great! The resealable packaging of the protein powder has broken on me a few times, but otherwise its way better than my previous protein powders!
5 August 2024
Reply from CTRL
Thank you so much for this feedback, Edward. Please email help@drinkctrl.com and mention this as we would love to replace any damaged items and get you sorted!
Truly was a lil skeptical but…
Truly was a lil skeptical but the Black Ice cookie is my favorite!! And I was sold with the blenders and that JUG!!! I needed it.
30 July 2024
Reply from CTRL
Thank you so much for this feedback!
I ordered the protein cookies in…
I ordered the protein cookies in collaboration with rainbow six siege, they taste really good and I am very satisfied. :)
4 August 2024
Reply from CTRL
Thank you so much for this feedback, don't forget to enter the official CTRL x Rainbow6 giveaway on the Black Ice Chocolate packaging!
I wish I can give 5 stars
I wish I can give 5stars but my bars get to me melted. If they can get delivered un-melted this would be easily 5 stars. I still very much recommend them its truly the best protein snack items I've ever had
4 August 2024
Reply from CTRL
Thank you for this feedback Joshua, we are listening! Could you please email help@drinkctrl.com and mention this, we would love to get some un-melted bars your way.
Well worth the cost…
Quick shipping and genuinely delicious meal replacements/protein shakes. I drink a shake daily (cookies and cream is great!) and use it as a “I want something sweet” but healthier alternative. Give it a try… you will love it!
28 July 2024
Reply from CTRL
That's the way to do it, Brendan! Thank you so much for this feedback!
Reply from CTRL
Starting the day the best way possible, thank you so much for this feedback, Tori!
THe the strawberry and creme with…
THe the strawberry and creme with sprinkles is absolutely delicious with milk. I use it to replace my breakfast so far and its been.
1 August 2024
Reply from CTRL
Thank you so much for this feedback, Jennifer! The breakfast of champions!
Order didn't ship because of inventory…
Order didn't ship because of inventory issues contacted them thought order got squared away but it has almost been another week and don't even have tracking information on a 200$ order.
27 July 2024
Reply from CTRL
Hey Josh, thank you for leaving this feedback. Could you please email help@drinkctrl.com and mention this we would love to make sure this gets corrected.
I love almost every flavor
I love almost every flavor! The only complaint I have is with the apple smacks. I had tried the sampler for the other flavors and loved them so when I bulk ordered I thought “ooo I loved them all I think I’ll like that too” but when I tried it.. it was a lot different than I expected. The flavor was leaning way too far into the apple than the cinnamon and it felt a little overpowering. All of the other flavors I have no complaints and it arrived fairly quickly!
31 July 2024
Reply from CTRL
Thank you for this feedback Kameron! If you would like to email help@drinkctrl.com and mention this, we would love to send you some samples and give you a second shot at some flavors!
FANTASTIC!
Living in the UK makes oversees deliveries mainly difficult but the fantastic staff at CTRL make communication and customer service look so easy, friendly and simple! Delivered as quickly as possible, products are again intact, well packed and still taste GREAT! Thank you again CTRL! Keep smashing it!
30 July 2024
Reply from CTRL
Thank you for the kind words Craig! We are constantly taking steps to better our international efforts and seeing this just made my day!
Well I was excited
Well I was excited, bought the drinks, followed the shipment…. But they never got delivered. FedEx said it couldn’t be delivered and only attempted once and the returned to y’all. Very sad I didn’t get to try it
29 July 2024
Reply from CTRL
Hey Vincent, thank you for leaving this feedback. Could you please email help@drinkctrl.com to get this corrected? Thank you!
Reply from CTRL
Hey Christian, thank you for leaving this feedback. Could you please email help@drinkctrl.com to get this corrected? Thank you!
Great!
I love your meal bars! I like your cookies but they’d probably be like a once in a while, where as your meal bars are perfect for me. I haven’t tried your protein shakes yet but will soon. Some of my products did have holes in them so that was a little troubling but still 10/10. Got them quickly so that was nice. Thank you! Hope you guys come out with more.
28 July 2024
Reply from CTRL
Hey Pablo, stoked to see you had a 10/10 experience. Would you mind emailing help@drinkctrl.com about the products you received with holes in them? We would love to get this corrected! Thank you for the feedback.
Very fast shipping
Very fast shipping, estimated 3-5 day delivery and I received it in a day.
26 July 2024
Reply from CTRL
Thank you for this feedback Sol!
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