Cirkul Reviews 

5,037
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, reviewers had a great experience with this company. Customers frequently share that they truly love the massive selection of delicious flavors, which makes drinking water much more enjoyable and easily keeps them hydrated. Many people also appreciate the durable design and convenient sizes of the bottles, making it very easy to use them throughout the day. However, some people mentioned that the flavor cartridges are rather expensive and tend to run out much faster than expected during regular use. A few customers additionally noted frustrating experiences regarding shipping delays and difficulties getting timely help from support when issues occurred.

What people talk about most

Product

Users describe positive interactions with product, noting that the bottles and wide selection of flavors help... See more

Order

Clients share ambiguous opinions on order experiences, as while some reviewers praised fast delivery times... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers praising the amazing flavors and... See more

Customer service

Consumers find customer service to be deeply frustrating, with many reviewers reporting that emails are... See more

Price

People report ambiguous experiences with price, as some consumers find the costs reasonable compared to soda... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I normally drink plain water, I saw an ad on social media describing cirkul. I decided to try a few different flavors. I absolutely love the coconut pineapple! It tastes like a pina colada, without t... See more

Company replied

Rated 5 out of 5 stars

Customer service from this company is incredible! I had an order get stuck and I wasn't receiving updates from the website, but when I reached out, they let me know there was an issue with the order a... See more

Company replied

Rated 5 out of 5 stars

I love Cirkul very helpful water bottle and it has made me more hydrated than my Gatorade water bottle ever had. My favorite flavor is definitely The water melon one. but my only complain is that the... See more

Company replied

Rated 5 out of 5 stars

Quick shipping, good quality and great flavors. I would definitely recommend mixed berry, apple melon, star blast and frosted caramel coffee. They are my favorites, I am excited to receive the filters... See more

Company replied


Company details

Written by the company

Cirkul's innovative bottle allows you to flavor your water sip by sip. Go from drinking plain water, to drinking your new favorite beverage, and back to drinking plain water with a turn of the flavor dial. Choose from 13+ brands with different formulas & benefits and enjoy your water your way with zero calories, no sugar, and no artificial colors.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.1

All reviews

(5,037)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THRILLED

Super, most Company will offer things for free until you go to buy and your buying so much more to get it. Cirkul's offer was exact and only bought the flavors and received the stainless steel thermos and delivery was free. Always wanted to try!! Excited!!

23 October 2026
Rated 5 out of 5 stars

The flavors are phenomenal and has…

The flavors are phenomenal and has definitely helped me reach my water intake goals. It makes drinking water 1000 times easier and it’s super convenient to switch out so you don’t get tired of the same thing.

22 October 2026
Rated 5 out of 5 stars

I LOVE cirkul!!

I LOVE cirkul!!! We could never get my grandson to drink water, no matter what we put in it. Now that he has a CIRKUL water bottle, he has not put it down!! Finally something that actually works!! THANK YOU !!

20 October 2026
Rated 3 out of 5 stars

Confusing Product Ordering

While I like the Cirkul, ordering the liquids was too confusing. I ended up ordering the wrong items, and there are no refunds or exchanges. I can only hope the second order is correct or I will be stuck with A LOT of single serves!

19 October 2026
Rated 1 out of 5 stars

I used to love this company

I used to love this company. Great products and in the past, Great customer service. Unfortunately this will be my final subscription purchase because I can’t rely on Cirkul to send orders on time. The only customer service option for help is via email which is little to no help. There should be a way to contact a live representative. For this reason I give 1 star. If things change in the future I will revisit my review. I hope Cirkul considers more helpful options for the next round of customers.

19 October 2026
Unprompted review
Rated 3 out of 5 stars

Costumer service is autoreply

The product is great, although sometimes the sips have a sweet residue. My major complaint is costumer service. I have tried 4 times to reach out about a missing/lost order and have gotten an auto reply with my tracking order each time.

13 October 2026
Unprompted review
Rated 1 out of 5 stars

Have Not Received Order

I made an order on July 31. Have not received it. Contacted them on Sept 1. They were supposed to send out a replacement order. It is September 20th, still nothing. Absolutely ridiculous. Will not order again.

20 September 2026
Unprompted review

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