Cirkul Reviews 

5,037
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers had a great experience with this company. People frequently praise the incredible product design and the massive selection of delicious refreshing flavors that successfully encourage everyone to drink more water daily. Consumers note that the bottles are very convenient to use, fitting perfectly into cup holders and making hydration effortless throughout busy workdays. Some reviewers were not happy with the replacement cartridges, noting that they run out much faster than expected and make the ongoing maintenance quite costly. Other customers also mentioned encountering frustrating shipping delays or experiencing difficulties when attempting to contact support teams for order resolutions.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that it successfully encourages daily hydration... See more

Quality

Customers had ambiguous experiences with quality, often praising the amazing flavors and great hydration... See more

Order

Consumers find order experiences to be mixed, with some noting that the process was very easy and that items... See more

Customer service

People report ambiguous experiences with customer service, as some reviewers praise the team for being... See more

Price

Clients share ambiguous opinions on price, as some consumers highlight reasonable costs that help cut monthly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoy the products offered and how reliable the shipping and tracking all are. Definitely suggest this site and their products to anyone who will listen. We have so many different bottles in... See more

Rated 5 out of 5 stars

I normally drink plain water, I saw an ad on social media describing cirkul. I decided to try a few different flavors. I absolutely love the coconut pineapple! It tastes like a pina colada, without t... See more

Company replied

Rated 5 out of 5 stars

They were helpful in listening to my complaint of a product I had just purchased. The small plastic that holds the flip top in the locked position broke with no force applied to it directly. They se... See more

Company replied

Rated 5 out of 5 stars

Customer service from this company is incredible! I had an order get stuck and I wasn't receiving updates from the website, but when I reached out, they let me know there was an issue with the order a... See more

Company replied


Company details

Written by the company

Cirkul's innovative bottle allows you to flavor your water sip by sip. Go from drinking plain water, to drinking your new favorite beverage, and back to drinking plain water with a turn of the flavor dial. Choose from 13+ brands with different formulas & benefits and enjoy your water your way with zero calories, no sugar, and no artificial colors.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(5,037)

165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really like it delivered on time

Works great keep strings cold for quite some time. The flavors that I have so far tried are very nice and they last for quite some time cause I don’t need a lot of flavor. My order arrived quite quickly and exactly as it was supposed to. All intact and quite good quality.

29 October 2026
Rated 1 out of 5 stars

This is a great concept

This is a great concept, but it does not deliver; the bottle is awkward to use, and the cap on the spout constantly pokes in the face.
The sip units are overly sweet and do not last; it is quicker, easier, and cheaper to use the granules in a regular bottle

4 November 2026
Rated 1 out of 5 stars

I won a free bottle that I COULDN'T…

I won a free bottle that I COULDN'T CLAIM . Customer service took 3 days. Told me I had to spend 25 to "unlock the free bottle " which was a tiny plastic bottle not worth it, then the website constantly crashed. Will never buy this

29 October 2026
Unprompted review
Rated 1 out of 5 stars

They offered a 20 sips for $20 this…

They offered a 20 sips for $20 this last weekend. I kept attempting to order but nothing was allowing me to get the deal. I even tried 20 of 1 flavor. I looked for a customer service number but of course nothing. I finally use chat feature and got a bot. I wanted the deal as there was still 3 days left and did not hear from them until this morning over 4 days later. They did not offer in email to appease the sale and instead offered a $5 GC that would still leave cost at $50 more than sale offered. As much as i liked product I refuse to use them anymore over the horrible customer service.

29 October 2026
Unprompted review
Rated 5 out of 5 stars

Got it done!

Once I got my cart straightened out, everything went smoothly. I was able to choose flavors and het my order done very quickly. Thank you.

31 October 2026
Rated 5 out of 5 stars

I really enjoy the products offered and…

I really enjoy the products offered and how reliable the shipping and tracking all are. Definitely suggest this site and their products to anyone who will listen. We have so many different bottles in our house for different occasions (Disney trips vs around the house) and we have all different flavors, and already found our favorites. It really isn't expensive to try new ones either, which makes it fun to experiment for my husband, or stick to favorites for me.

30 October 2026
Rated 5 out of 5 stars

I just received my order yesterday

I just received my order yesterday. I have the 22 ounce bottle. So far I have loved it. The fact I can choose how strong I want the flavor.
It’s sugar free.
The only thing I dislike so far is adding the plastic to the land fill.
Other than that I love it.

25 October 2026
Rated 1 out of 5 stars

So I went onto the website to do the…

So I went onto the website to do the "Halloween deal" 20 sips for 20 bucks but every time I do it it won't let me do just 20 and keeps trying to make me spend 50 bucks to get 10 "free" I don't want to do that been trying to get just 20 for last 15 min and it won't let me don't trust this company if they won't let you do a "deal" they advertise it's false advertising and illegal

27 October 2026
Unprompted review

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