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Dressly Reviews 

8,986
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 7,378 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent customer service, noting the staff's helpfulness, politeness, and empathetic approach in resolving issues quickly. Many people appreciate the prompt and efficient communication, with responses often received in a very short timeframe. Reviewers also enjoy the user experience, finding the program detailed, easy to navigate, and helpful for discovering new styles and virtually trying on outfits that complement their body types. However, some people mentioned issues with the product and subscription. Reviewers found the suggested outfits sometimes lacked personalization, appearing generic or not always suitable for their specific preferences, and some noted that recommended items were unavailable or geared towards specific regions. Additionally, a few customers were surprised by auto-renewal features or experienced accidental purchases and double subscriptions, leading to confusion. Some people were dissatisfied with customer service, reporting a perceived lack of accessible support or unhelpful communication.

What people talk about most

User experience

Consumers find the user experience to be positive, with many praising the app's ease of use and helpfulness... See more

Product

Users describe ambiguous interactions with product, with some finding the suggested outfits and styles to be... See more

Customer service

Customers consistently note positive experiences with customer service, praising the prompt replies and... See more

Response time

Customers had positive experiences with response times, with many reviewers reporting quick and efficient... See more

Subscription

People report ambiguous experiences with subscription, with many expressing frustration over unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Although I never used the dressing and outfit choosing, I was very well treated when I canceled subscription. They responded within an hour and got it done. In addition they were very courteous and pr... See more

Company replied

Rated 4 out of 5 stars

I like the style of clothes that came up for me to pick. I like the styles because they have shown me pieces that are put together that I would have never thought to blend. This is going off of what I... See more

Company replied

Rated 5 out of 5 stars

Joined as do need a new wardrobe. Asked questions as was confused. Support staff at Dressly were excellent and quick in responding. However unfortunately due to personal circumstances can’t carry o... See more

Company replied

Rated 5 out of 5 stars

I was a little bit upset not been able to see my outfit recommendations. As soon as I wrote my first email, the response was in a very short time. They gave me the attention and help with patient, no... See more

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI stylist app that helps simplify fashion choices and curate personal styles. With advanced fashion AI technology at the base, it offers features like AI Body Scanner, AI Color Analysis, and AI Outfit Scanner that help users mix and match looks and built aesthtic capsules that work exclusively for them. And the Try On with AI and Digital Wardrobe features, combined with the AI Assistant, further streamline virtually testing looks before buying with an ever-evolving dataset and personal preference analysis. According to Dressly reviews, the app is truly transforming how people plan outfits and shop online.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(8,986)

8,420 reviews in the last 12 months

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Rated 4 out of 5 stars

What made this experience great is that…

What made this experience great is that many alternatives were presented. And the total value of the whole collection was provided.

3 August 2026
Dressly logo

Reply from Dressly

Dear Mickey,

Thank you for your thoughtful feedback. We’re delighted to hear that the many alternatives and the overall value of the collection made your experience a great one.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate

3 August 2026
Dressly logo

Reply from Dressly

Dear Laurie Harris,

Thank you for your kind feedback. We’re delighted to hear that Dressly is easy to navigate and that the experience feels smooth for you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Just very helpful all round

Just very helpful all round
I love seeing the outfits

3 August 2026
Dressly logo

Reply from Dressly

Dear Sharn,

Thank you so much for your lovely feedback. We’re delighted to hear Dressly has been helpful all round and that you enjoy seeing the outfits.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

Outfits are fresh and fun

Outfits are fresh and fun and make me feel like a million bucks

3 August 2026
Dressly logo

Reply from Dressly

Dear Kristie,

Thank you for your wonderful review! We're thrilled to hear that you're enjoying your outfit recommendations and that they make you feel like a million bucks. Knowing that Dressly helps you feel confident and inspired is the best compliment we could receive.

Kind regards,
Dressly Team

Rated 3 out of 5 stars

Nicely

Very beautiful

3 August 2026
Dressly logo

Reply from Dressly

Dear Porsha,

Thank you for your wonderful feedback! We're delighted to hear you're enjoying your experience with Dressly. It truly means a lot to us that you took the time to share your kind words, and we hope to continue making your styling journey enjoyable and inspiring.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

This is my very first day so I haven’t…

This is my very first day so I haven’t been able to use the App yet but super excited to!

3 August 2026
Dressly logo

Reply from Dressly

Dear Wendy,

Thank you so much for your kind note and for giving Dressly a try. We’re delighted to hear you’re excited to explore the app, and we hope your first experience feels smooth and enjoyable.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Easy to understand and great outfits…

Easy to understand and great outfits chosen!! 👌 😊

1 August 2026
Dressly logo

Reply from Dressly

Dear Skylar,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly was easy to understand and that you enjoyed the outfit selections.

It means a lot to know the experience felt clear and helpful.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

I like how I can put a picture of…

I like how I can put a picture of myself and "try on" outfits because things i like dont always look good on me. It saves me tons of time and heartache.

2 August 2026
Dressly logo

Reply from Dressly

Dear Julia,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly helps you try on outfits with a photo and makes it easier to find what truly works for you.

It means a lot to know we can help save you time and avoid the disappointment of pieces that don’t feel right.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Good so far!

2 August 2026
Dressly logo

Reply from Dressly

Dear Sue,

Thank you for your kind words. We’re glad to hear things are going well so far with Dressly.

We truly appreciate you taking the time to share your experience.

Kind regards,
Dressly Team

Rated 2 out of 5 stars

Seems like fun at first but you get hit…

Seems like fun at first but you get hit with large unexpected charge about 2 weeks after the initial charge. Fashion options seem repetitive and fit feature is often inaccurate. Not worth the money.

3 August 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Jenny,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations.

Your subscription renewed automatically in accordance with the subscription terms accepted at the time of purchase. We also understand your concerns about the outfit recommendations and fit accuracy. Our goal is to provide personalized suggestions, and we know there's always room to improve. Feedback like yours helps us make Dressly better.

We're glad we were able to connect with you directly and resolve your request. Thank you for giving us the opportunity to make things right.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

I love this

I love that I can try on the outfits and see how they look on me before buying

2 August 2026
Dressly logo

Reply from Dressly

Dear Lisa,

Thank you so much for your lovely feedback. We’re delighted to hear that being able to try on outfits and see how they look on you before buying is making your experience with Dressly so helpful.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

Too many survey

Too many survey, nothing happened yet

2 August 2026
Dressly logo

Reply from Dressly

Dear Jessica,

Thank you for sharing your feedback. We're sorry to hear the onboarding felt overwhelming. The initial questions are there to help personalize your styling experience, and we appreciate you taking the time to share your thoughts. Your feedback will help us improve.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

So far I’m liking it

So far I’m liking it. I just need to explore the app a little more.

2 August 2026
Dressly logo

Reply from Dressly

Dear Byanca,

Thank you for your lovely feedback. We’re glad to hear you’re liking Dressly so far and appreciate you taking the time to explore the app a little more.

We hope you continue to enjoy discovering everything it has to offer.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Easy

So easy to use

2 August 2026
Dressly logo

Reply from Dressly

Dear Diana,

Thank you for your lovely feedback. We’re so pleased to hear that Dressly feels so easy to use.

Warm regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Mel,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly gave you good accessory ideas.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

It’s ok to try different things

These outfit are gorgeous

2 August 2026
Dressly logo

Reply from Dressly

Dear Misty Denny,

Thank you so much for your lovely feedback. We’re delighted to hear that you find the outfits gorgeous—it means a lot to us.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Great step by step guides

Great step by step guides to help with understanding and purchases

2 August 2026
Dressly logo

Reply from Dressly

Dear Deborah,

Thank you for your lovely feedback. We’re so pleased to hear that the step-by-step guides are helping with understanding and purchases.

It means a lot to know Dressly is making the experience feel clearer and more helpful.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

I am thinking more about colors in…

I am thinking more about colors in outfits and how to combine them.

2 August 2026
Dressly logo

Reply from Dressly

Dear Judy Bates,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly is inspiring you to think more about colors and how to combine them in your outfits.

It means a lot to know we’re helping make styling feel a little clearer and more enjoyable.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Don’t know at this time

Still learning

2 August 2026
Dressly logo

Reply from Dressly

Dear Diane Watson,

Thank you for your review. We appreciate you taking the time to share that you’re still learning Dressly.

We hope you continue to explore the experience and find it increasingly helpful along the way.

Kind regards,
Dressly Team

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