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Dressly Reviews 

9,054
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 7,392 reviews, reviewers had a great experience with this company. Customers frequently mention that the dedicated customer support team is exceptionally helpful, polite, and extremely quick to respond when resolving any user questions and concerns. Consumers truly enjoy exploring the fun styling tips and virtual try-on features that make discovering flattering new everyday outfits completely effortless and exciting. However, some reviewers were not happy with unexpected subscription renewals and found the initial account setup process quite confusing to navigate properly. Some people also noted that the suggested clothing options can sometimes feel repetitive or overly geared toward specific international shopping markets.

What people talk about most

User experience

Users describe positive interactions with user experience, finding the platform easy to navigate and very... See more

Product

Consumers find product to be ambiguous, with highly mixed experiences regarding clothing styles and features.... See more

Customer service

Customers had positive experiences with customer_service, noting that representatives were helpful, friendly,... See more

Response time

Clients share positive opinions on response_time, frequently highlighting that support staff reply very... See more

Subscription

Customers consistently note mixed experiences with subscription services, often mentioning unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the style of clothes that came up for me to pick. I like the styles because they have shown me pieces that are put together that I would have never thought to blend. This is going off of what I... See more

Company replied

Rated 4 out of 5 stars

This whole process is set up great . I was never given the opportunity to state my current size of clothing so I’m not sure how this is gonna go.

Company replied

Rated 4 out of 5 stars

Although I never used the dressing and outfit choosing, I was very well treated when I canceled subscription. They responded within an hour and got it done. In addition they were very courteous and pr... See more

Company replied

Rated 5 out of 5 stars

Joined as do need a new wardrobe. Asked questions as was confused. Support staff at Dressly were excellent and quick in responding. However unfortunately due to personal circumstances can’t carry o... See more

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI stylist app that helps simplify fashion choices and curate personal styles. With advanced fashion AI technology at the base, it offers features like AI Body Scanner, AI Color Analysis, and AI Outfit Scanner that help users mix and match looks and built aesthtic capsules that work exclusively for them. And the Try On with AI and Digital Wardrobe features, combined with the AI Assistant, further streamline virtually testing looks before buying with an ever-evolving dataset and personal preference analysis. According to Dressly reviews, the app is truly transforming how people plan outfits and shop online.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(9,054)

8,483 reviews in the last 12 months

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Rated 3 out of 5 stars

Interesting

All new for me-don’t know

5 August 2026
Dressly logo

Reply from Dressly

Dear Susan,

Thank you for your review! We're glad you're exploring Dressly. We hope that as you continue using it, you'll find the experience enjoyable and discover features that make styling easier and more fun.

Kind regards,
Dressly Team

Rated 1 out of 5 stars

Dressly Ai Thieves and…

Dressly Ai Thieves and fraudsters—beware!

They first charged me USD 39. I contacted them and was told my subscription had been canceled. Despite that, they quietly charged me USD 7.99 a few months later without my knowledge. Then, three months after that, they took USD 99.99 from my card.

This is a deceptive way of billing customers. If you subscribe, monitor your bank statements very carefully, even if they tell you your subscription has been canceled.

Be extremely cautious before giving this company your card details. And they only show shein and amazon and when i strictly prompted to eliminate these 2 companies still just giving me amazon and shein even after filtering not to.

31 July 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Heba,

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how concerning unexpected charges can feel.

Our subscriptions renew automatically unless canceled before the next billing date, as explained during the purchase process. We understand that billing can sometimes be confusing, especially when there are different subscription plans or add-ons involved.

We've also reached out to you by email with a detailed explanation of the charges on your account and are happy to answer any further questions you may have there.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

We will soon see what I recive and my…

We will soon see what I recive and my comments will let you know how satisfied I am .

5 August 2026
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Reply from Dressly

Dear Karen,

Thank you for your kind note and for taking the time to share your thoughts. We’re glad to hear from you and appreciate your openness as you wait to see what you receive.

We look forward to learning how everything works out for you.

Kind regards,
Dressly Team

Rated 1 out of 5 stars

Signed up for 0.49c on special…

Signed up for 0.49c on special promotion. Was actually charge $59.98US!!! Contacted them immedoately and will not refund. Stay away!!! No professional company does this, and then refuses to refund. Absolutely disgusting. Just use ChatGPT - it's exactly the same. Upload photos and ask it to find outfits for me. Believe me - it gives better results for free that ARE actually tailored for you.

5 August 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Customer,

Thank you for your review. We are truly sorry for the stress this situation has caused and fully understand your frustration.

We would like to gently clarify that our service does not use daily charges. Subscriptions are based on the specific plan duration selected during sign-up, with all details shown before confirmation.

Regarding your refund, because a formal inquiry was opened through your financial provider, the transaction is currently under a standard external review. While that process is active on their end, our system is technicaly unable to make any direct adjustments or cancellations to the charge.

We always want to do right by our users. Once that external process is completed, please feel free to email us directly at help@dressly.world so we can review your account again and assist you further.

Best regards,
The Dressly Team

Rated 2 out of 5 stars

Still learning


Still learning

5 August 2026
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Reply from Dressly

Dear Windi,

Thank you for your review! We hope you're enjoying your journey with Dressly so far and that it becomes even more helpful as you continue exploring all the features.

Kind regards,
Dressly Team

Rated 3 out of 5 stars

Easy to use app but mixed results…

Easy to use app appears to have good functionality. The ai images in outfits work well enough. Suggested outfits were interesting but heavily geared to US shops.
Sadly the capsule offered after 7 days was predominantly sleeveless tops, I had pointed out I did not like to show my arms in the initial setup.
No further capsules made available in the 28 days.
There’s functionality I didn’t try which may have helped a bit but by the end of the month I was over it.

29 July 2026
Unprompted review
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Reply from Dressly

Dear Jane,

Thank you so much for taking the time to share such thoughtful and detailed feedback. We're really glad to hear you found the app easy to use and enjoyed the AI outfit suggestions.

We're sorry that your capsule didn't fully reflect your preferences, especially regarding sleeveless tops, and that you were expecting more capsules during your subscription. Your feedback is incredibly valuable and helps us continue improving the Dressly experience.

Thank you again for giving Dressly a try and for sharing your honest experience.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Outfots are unusual

5 August 2026
Dressly logo

Reply from Dressly

Dear Mezza,

Thank you for your feedback. We’re glad Dressly’s outfit suggestions stood out to you and brought something a little different.

We appreciate you sharing your thoughts.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Very interesting articles and options

Very interesting articles and options

5 August 2026
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Reply from Dressly

Dear Bev,

Thank you so much for your lovely feedback. We’re delighted to hear you found our articles and options very interesting.

It’s wonderful to know Dressly is offering you inspiring and enjoyable style ideas.

Kind regards,
Dressly Team

Rated 3 out of 5 stars

So far seems nice

So far the app seems nice but maybe not ask how you like the app as frequent other than that it seems very helpful and the suggestions are great for the most part.

3 August 2026
Dressly logo

Reply from Dressly

Dear Amanda,

Thank you so much for the honest review and positive feedback! We are thrilled to hear that you are finding the app helpful and enjoying the outfit suggestions.

We also really appreciate your note about the rating prompts. We completely understand how that can get repetitive, and we will definitely take this into account to make your experience smoother and less interrupted.

Enjoy exploring more great styles!

Best regards,
The Dressly Team

Rated 3 out of 5 stars

Nothing yet

5 August 2026
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Reply from Dressly

Dear Lorn,

We completely understand! It might be a bit too early to form a full impression just yet. Take all the time you need to explore your style recommendations and test out the app.

We look forward to hearing your thoughts whenever you're ready!

Best regards,
The Dressly Team

Rated 4 out of 5 stars

I'm enjoying looking at outfits!

I'm enjoying looking at outfits!

5 August 2026
Dressly logo

Reply from Dressly

Dear Rachael,

Thank you so much for your lovely feedback. We’re delighted to hear you’re enjoying looking at outfits with Dressly.

It’s wonderful to know the experience is bringing you inspiration, and we truly appreciate you taking the time to share it.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Nice outfits

Nice outfite

4 August 2026
Dressly logo

Reply from Dressly

Dear viciousey,

Thank you for your kind feedback. We’re glad you found the outfit nice and appreciate you taking the time to share your thoughts.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

So easy

So easy! Why did I wait?

5 August 2026
Dressly logo

Reply from Dressly

Dear Jenn,

Thank you so much for your lovely feedback. We’re delighted to hear Dressly felt so easy to use—and we love your honest question!

It’s wonderful to know the experience was simple and enjoyable from the start.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

If you could show the items you…

If you could show the items you accidentally unliked it would be great. I accidentally deleted 2 fab outfits :(

4 August 2026
Dressly logo

Reply from Dressly

Dear Brenda,

Thank you for your helpful feedback. We’re sorry to hear you accidentally lost two outfits, and we can see how useful it would be to view items you’ve unliked.

We truly appreciate you sharing this suggestion with us, as it helps us improve the Dressly experience.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Nice

Lots of nice options

5 August 2026
Dressly logo

Reply from Dressly

Dear Tracey,

Thank you so much for your lovely feedback. We’re delighted to hear you found lots of nice options with Dressly.

It means a lot to know our selection is making your experience feel enjoyable and inspiring.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Customised

5 August 2026
Dressly logo

Reply from Dressly

Dear Laura Wagstaffe,

Thank you for your lovely review. We’re delighted to hear that you found Dressly customised to your experience.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Look

Looking sharp comfortable confident and slaying

5 August 2026
Dressly logo

Reply from Dressly

Dear stevy,

Thank you so much for your lovely words. We’re delighted to hear Dressly is helping you feel sharp, comfortable, confident, and ready to slay.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

Just learning about this all so still…

Just learning about this all so still neutral

4 August 2026
Dressly logo

Reply from Dressly

Dear Kari,

We completely understand—taking the first steps with a new platform is always a learning process.

Dressly is designed to adapt to your unique preferences as you explore, so your experience will naturally get richer and more tailored over time. Take all the time you need to settle in!

Kind regards,
Dressly Team

Rated 1 out of 5 stars

Very disappointing experience.

Very disappointing experience.

The app seems far more focused on selling additional products than actually helping users. Right after purchasing the subscription, you’re repeatedly presented with more paid offers, and it’s very easy to accidentally buy something you didn’t intend to purchase.

The styling recommendations were also underwhelming. They didn’t really take my body shape into account and the suggestions felt generic rather than personalized. To make matters worse, some of the recommended products weren’t even available anymore.

The customer service was equally disappointing. Instead of addressing my concerns, they kept repeating the same standard phrases over and over again and simply referred me to their purchase terms and conditions. It felt like talking to a bot rather than someone genuinely trying to help.

Overall, I don’t think this app is worth the money. You’ll get better inspiration by browsing Pinterest.

3 August 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Vanessa,

We’re truly sorry that your experience didn’t meet your expectations.

We take your comments regarding our checkout process and styling recommendations very seriously. Regarding item availability, please note that clothing links depend directly on third-party retailers, though we are constantly working to improve link accuracy and stock updates. While we always aim to provide clear, empathetic assistance, to remain fair and transparent, we consistently follow our established policies. However, we genuinely regret that this left you feeling unheard.

If you would ever like to give our styling recommendations another try, you are always welcome to fine-tune them directly in the app by updating your style profile, selecting your preferred brands, and rating outfits with Like/Dislike so our system can learn your unique taste faster. We appreciate your feedback as it helps us improve, and we wish you all the best.

Warm regards,
Dressly Team

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