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Dressly Reviews 

8,968
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 7,224 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting the prompt, helpful, and friendly responses received via email. Many people appreciate the clear guidance and intriguing ideas provided, finding the process helpful for understanding their style and color preferences. However, some customers also noted they did not realize they were signing up for automatic renewals, leading to unexpected charges or issues accessing content after their subscription ended. A few other people also felt that product suggestions were not always suitable for their body type or that customer service could be slow, unresponsive, or difficult to reach.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the app easy to follow,... See more

Product

Reviewers highlight ambiguous aspects of the product, with some appreciating the idea of tailored looks and... See more

Customer service

Users describe positive interactions with customer service, highlighting prompt, helpful, and professional... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the promptness and efficiency... See more

Subscription

Clients share ambiguous opinions on subscription, with many expressing frustration over unexpected charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had an issue with accidentally clicking on having an ongoing subscription. When I discovered my mistake, I contacted Dressly by email and they unsubscribed me immediately. No questions asked and t... See more

Company replied

Rated 4 out of 5 stars

I find that the extra items in the app are not explained and I feel that this should be explained at the beginning. It's disappointing to pay what one can afford and then find out you are not getting... See more

Company replied

Rated 5 out of 5 stars

Joined as do need a new wardrobe. Asked questions as was confused. Support staff at Dressly were excellent and quick in responding. However unfortunately due to personal circumstances can’t carry o... See more

Company replied

Rated 5 out of 5 stars

I had signed up and was charged to show my results. After seeing that the recommendations were very nicely put together BUT was not the styles I had expressed during the setup I had decided to cance... See more

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI stylist app that helps simplify fashion choices and curate personal styles. With advanced fashion AI technology at the base, it offers features like AI Body Scanner, AI Color Analysis, and AI Outfit Scanner that help users mix and match looks and built aesthtic capsules that work exclusively for them. And the Try On with AI and Digital Wardrobe features, combined with the AI Assistant, further streamline virtually testing looks before buying with an ever-evolving dataset and personal preference analysis. According to Dressly reviews, the app is truly transforming how people plan outfits and shop online.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(8,968)

8,399 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Nice outfits

Nice outfite

4 August 2026
Dressly logo

Reply from Dressly

Dear viciousey,

Thank you for your kind feedback. We’re glad you found the outfit nice and appreciate you taking the time to share your thoughts.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

So easy

So easy! Why did I wait?

5 August 2026
Dressly logo

Reply from Dressly

Dear Jenn,

Thank you so much for your lovely feedback. We’re delighted to hear Dressly felt so easy to use—and we love your honest question!

It’s wonderful to know the experience was simple and enjoyable from the start.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

If you could show the items you…

If you could show the items you accidentally unliked it would be great. I accidentally deleted 2 fab outfits :(

4 August 2026
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Reply from Dressly

Dear Brenda,

Thank you for your helpful feedback. We’re sorry to hear you accidentally lost two outfits, and we can see how useful it would be to view items you’ve unliked.

We truly appreciate you sharing this suggestion with us, as it helps us improve the Dressly experience.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Nice

Lots of nice options

5 August 2026
Dressly logo

Reply from Dressly

Dear Tracey,

Thank you so much for your lovely feedback. We’re delighted to hear you found lots of nice options with Dressly.

It means a lot to know our selection is making your experience feel enjoyable and inspiring.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Customised

5 August 2026
Dressly logo

Reply from Dressly

Dear Laura Wagstaffe,

Thank you for your lovely review. We’re delighted to hear that you found Dressly customised to your experience.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Look

Looking sharp comfortable confident and slaying

5 August 2026
Dressly logo

Reply from Dressly

Dear stevy,

Thank you so much for your lovely words. We’re delighted to hear Dressly is helping you feel sharp, comfortable, confident, and ready to slay.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

Just learning about this all so still…

Just learning about this all so still neutral

4 August 2026
Dressly logo

Reply from Dressly

Dear Kari,

We completely understand—taking the first steps with a new platform is always a learning process.

Dressly is designed to adapt to your unique preferences as you explore, so your experience will naturally get richer and more tailored over time. Take all the time you need to settle in!

Kind regards,
Dressly Team

Rated 1 out of 5 stars

Very disappointing experience.

Very disappointing experience.

The app seems far more focused on selling additional products than actually helping users. Right after purchasing the subscription, you’re repeatedly presented with more paid offers, and it’s very easy to accidentally buy something you didn’t intend to purchase.

The styling recommendations were also underwhelming. They didn’t really take my body shape into account and the suggestions felt generic rather than personalized. To make matters worse, some of the recommended products weren’t even available anymore.

The customer service was equally disappointing. Instead of addressing my concerns, they kept repeating the same standard phrases over and over again and simply referred me to their purchase terms and conditions. It felt like talking to a bot rather than someone genuinely trying to help.

Overall, I don’t think this app is worth the money. You’ll get better inspiration by browsing Pinterest.

3 August 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Vanessa,

We’re truly sorry that your experience didn’t meet your expectations.

We take your comments regarding our checkout process and styling recommendations very seriously. Regarding item availability, please note that clothing links depend directly on third-party retailers, though we are constantly working to improve link accuracy and stock updates. While we always aim to provide clear, empathetic assistance, to remain fair and transparent, we consistently follow our established policies. However, we genuinely regret that this left you feeling unheard.

If you would ever like to give our styling recommendations another try, you are always welcome to fine-tune them directly in the app by updating your style profile, selecting your preferred brands, and rating outfits with Like/Dislike so our system can learn your unique taste faster. We appreciate your feedback as it helps us improve, and we wish you all the best.

Warm regards,
Dressly Team

Rated 1 out of 5 stars

Not for a mature woman.

The suggestions appeared to be for someone much younger and not business work attire. I also stated I don’t like to show my arms more than half the offerings did not have sleeves. As an over 50 woman short shorts and skirts are not what we are looking for.

4 August 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Nicole,

We’re sorry for the inconvenience you’ve encountered.

Our styling recommendations depend directly on the parameters selected in the app, so to receive sophisticated, office-appropriate outfits with proper sleeve coverage and modest lengths, you can update your profile in Outfits > Filters > Occasion by selecting your target occasion (Work), choose the aesthetics that suit you best in Styles, and use the Dislike button on sleeveless or short items so our algorithm learns your style faster.

We genuinely appreciate your input as it helps us improve for women of all ages, and if you would like our team to help customize your profile, please feel free to reach out to us at help@dressly.world.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Fun shopping

Convenient and easy take the stress out of shopping

4 August 2026
Dressly logo

Reply from Dressly

Dear Twiggy,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly feels convenient and easy, and that it helps take the stress out of shopping.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

I can't say until I actually start to…

I can't say until I actually start to use the recommendations.

4 August 2026
Dressly logo

Reply from Dressly

Dear Jova,

Thank you for taking the time to share your thoughts. We completely understand that it takes a little time before the recommendations can be fully judged.

We hope Dressly will be helpful once you start using it, and we’d be glad to hear your impressions in the future.

Kind regards,
Dressly Team

Rated 4 out of 5 stars

Fun to pick out outfits and get the…

Fun to pick out outfits and get the color right and get to try them on first.

4 August 2026
Dressly logo

Reply from Dressly

Dear Karen Dougherty,

Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed picking out outfits, getting the color right, and trying everything on first.

It’s wonderful to know Dressly is making the styling experience feel fun and helpful.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

I appreciate the AI color selecter…

I appreciate the AI color selecter because I wasn't sure.

4 August 2026
Dressly logo

Reply from Dressly

Dear Kate,

Thank you so much for your lovely feedback. We’re delighted to hear the AI color selector helped when you weren’t sure—it’s wonderful to know it made things a little easier.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Super information.

This was excellent to begin to see what works and what I should eliminate from my wardrobe.

4 August 2026
Dressly logo

Reply from Dressly

Dear Rox,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly helped you begin identifying what works well for you and what to eliminate from your wardrobe.

It’s wonderful to know the experience felt clear and useful.

Kind regards,
Dressly Team

Rated 2 out of 5 stars
Dressly logo

Reply from Dressly

Dear Connie,

Please don't worry — we are here to help you every step of the way!

Getting started with a new platform can sometimes feel confusing. Dressly is designed to create personalized style recommendations and digital wardrobe ideas tailored specifically to your body type, color type, and preferences. Please contact us directly at help@dressly.world, and our team will gladly guide you through the process step by step!

Best regards,
Dressly Team

Rated 4 out of 5 stars

Price?!

Not sure it's really worth the monthly charge. I can shop Shein on my own.
The color and shape suggestions are great.

4 August 2026
Dressly logo

Reply from Dressly

Dear Jenelle,

Thank you for sharing your thoughts. We’re glad to hear you found the color and shape suggestions great, and we truly appreciate your honest feedback.

It means a lot to know Dressly is helping with those style details, and we’ll keep working to make the experience feel even more valuable.

Kind regards,
Dressly Team

Rated 4 out of 5 stars

Helpful styling tips

Love the different styles and colors of clothes. So helpful with how to mix and match your style of clothing

4 August 2026
Dressly logo

Reply from Dressly

Dear Tami Turner,

Thank you so much for your lovely feedback. We’re delighted to hear that you’re enjoying the different styles and colors, and that Dressly is helping make mixing and matching your outfits feel easier.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Everything

Everything

4 August 2026
Dressly logo

Reply from Dressly

Dear Tanis,

Thank you for your review. We’re glad to hear Dressly met your expectations and appreciate you taking the time to share your feedback.

Kind regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Heather,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly was easy to read and easy to follow.

Kind regards,
Dressly Team

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