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Dressly Reviews 

8,969
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 7,224 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting the prompt, helpful, and friendly responses received via email. Many people appreciate the clear guidance and intriguing ideas provided, finding the process helpful for understanding their style and color preferences. However, some customers also noted they did not realize they were signing up for automatic renewals, leading to unexpected charges or issues accessing content after their subscription ended. A few other people also felt that product suggestions were not always suitable for their body type or that customer service could be slow, unresponsive, or difficult to reach.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the app easy to follow,... See more

Product

Reviewers highlight ambiguous aspects of the product, with some appreciating the idea of tailored looks and... See more

Customer service

Users describe positive interactions with customer service, highlighting prompt, helpful, and professional... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the promptness and efficiency... See more

Subscription

Clients share ambiguous opinions on subscription, with many expressing frustration over unexpected charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had an issue with accidentally clicking on having an ongoing subscription. When I discovered my mistake, I contacted Dressly by email and they unsubscribed me immediately. No questions asked and t... See more

Company replied

Rated 4 out of 5 stars

I find that the extra items in the app are not explained and I feel that this should be explained at the beginning. It's disappointing to pay what one can afford and then find out you are not getting... See more

Company replied

Rated 5 out of 5 stars

Joined as do need a new wardrobe. Asked questions as was confused. Support staff at Dressly were excellent and quick in responding. However unfortunately due to personal circumstances can’t carry o... See more

Company replied

Rated 5 out of 5 stars

I had signed up and was charged to show my results. After seeing that the recommendations were very nicely put together BUT was not the styles I had expressed during the setup I had decided to cance... See more

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI stylist app that helps simplify fashion choices and curate personal styles. With advanced fashion AI technology at the base, it offers features like AI Body Scanner, AI Color Analysis, and AI Outfit Scanner that help users mix and match looks and built aesthtic capsules that work exclusively for them. And the Try On with AI and Digital Wardrobe features, combined with the AI Assistant, further streamline virtually testing looks before buying with an ever-evolving dataset and personal preference analysis. According to Dressly reviews, the app is truly transforming how people plan outfits and shop online.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(8,969)

8,399 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I liked most of the outfits you…

I liked most of the outfits you suggested

5 August 2026
Dressly logo

Reply from Dressly

Dear Fionnuala,

Thank you so much for your kind feedback! We're delighted to hear that you liked most of the outfits we suggested.

We hope Dressly continues to inspire your style, and we’re always working to make our recommendations even better.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

We’ll set up

5 August 2026
Dressly logo

Reply from Dressly

Dear Darysabel,

Thank you for your review. We appreciate you taking the time to share your feedback, even though your message was brief.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Great experience!!!

Great experience!

5 August 2026
Dressly logo

Reply from Dressly

Dear Melanie,

Thank you so much for your lovely feedback. We’re delighted to hear you had a great experience with Dressly.

It means a lot to us to know we could make things feel positive and enjoyable.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

I like the colors

5 August 2026
Dressly logo

Reply from Dressly

Dear Tracy,

Thank you for your lovely feedback. We’re so glad you like the colors and that Dressly is bringing a touch of style you enjoy.

Kind regards,
Dressly Team

Rated 4 out of 5 stars

Enjoyed the App

So far I'm enjoying the App

5 August 2026
Dressly logo

Reply from Dressly

Dear Apak,

Thank you for your kind words. We’re delighted to hear you’re enjoying the app so far.

We truly appreciate you taking the time to share your experience.

Warm regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Carole Gregory,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly is already offering you great ideas and tips.

We truly appreciate you taking the time to share your experience.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Education on why you should choose at…

Education on why you should choose at certain shapes, material or color of clothing. The outfits are great. The only thing you’re missing is the ability to create outfits for me using my uploaded wardrobe pictures.

5 August 2026
Dressly logo

Reply from Dressly

Dear Lydia,

Thank you for your thoughtful review. We’re so glad you’re enjoying the outfit ideas and the guidance on shapes, materials, and colors.

We also appreciate your suggestion about creating outfits from uploaded wardrobe pictures — it’s a valuable idea and very helpful for us to hear.

Kind regards,
Dressly Team

Rated 3 out of 5 stars

Lacks variety styles

Just feel like there isn’t variety in styles. It all kind of looks the same to me.

5 August 2026
Dressly logo

Reply from Dressly

Dear Jessie,

Thank you for sharing your feedback. We're sorry to hear that the style recommendations felt too similar and didn't offer the variety you were hoping for.

We truly appreciate your comments, as they help us improve Dressly and create a more diverse range of personalized recommendations.

Kind regards,
Dressly Team

Rated 3 out of 5 stars

Interesting

All new for me-don’t know

5 August 2026
Dressly logo

Reply from Dressly

Dear Susan,

Thank you for your review! We're glad you're exploring Dressly. We hope that as you continue using it, you'll find the experience enjoyable and discover features that make styling easier and more fun.

Kind regards,
Dressly Team

Rated 1 out of 5 stars

Dressly Ai Thieves and…

Dressly Ai Thieves and fraudsters—beware!

They first charged me USD 39. I contacted them and was told my subscription had been canceled. Despite that, they quietly charged me USD 7.99 a few months later without my knowledge. Then, three months after that, they took USD 99.99 from my card.

This is a deceptive way of billing customers. If you subscribe, monitor your bank statements very carefully, even if they tell you your subscription has been canceled.

Be extremely cautious before giving this company your card details. And they only show shein and amazon and when i strictly prompted to eliminate these 2 companies still just giving me amazon and shein even after filtering not to.

31 July 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Heba,

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how concerning unexpected charges can feel.

Our subscriptions renew automatically unless canceled before the next billing date, as explained during the purchase process. We understand that billing can sometimes be confusing, especially when there are different subscription plans or add-ons involved.

We've also reached out to you by email with a detailed explanation of the charges on your account and are happy to answer any further questions you may have there.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

We will soon see what I recive and my…

We will soon see what I recive and my comments will let you know how satisfied I am .

5 August 2026
Dressly logo

Reply from Dressly

Dear Karen,

Thank you for your kind note and for taking the time to share your thoughts. We’re glad to hear from you and appreciate your openness as you wait to see what you receive.

We look forward to learning how everything works out for you.

Kind regards,
Dressly Team

Rated 1 out of 5 stars

Signed up for 0.49c on special…

Signed up for 0.49c on special promotion. Was actually charge $59.98US!!! Contacted them immedoately and will not refund. Stay away!!! No professional company does this, and then refuses to refund. Absolutely disgusting. Just use ChatGPT - it's exactly the same. Upload photos and ask it to find outfits for me. Believe me - it gives better results for free that ARE actually tailored for you.

5 August 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Customer,

Thank you for your review. We are truly sorry for the stress this situation has caused and fully understand your frustration.

We would like to gently clarify that our service does not use daily charges. Subscriptions are based on the specific plan duration selected during sign-up, with all details shown before confirmation.

Regarding your refund, because a formal inquiry was opened through your financial provider, the transaction is currently under a standard external review. While that process is active on their end, our system is technicaly unable to make any direct adjustments or cancellations to the charge.

We always want to do right by our users. Once that external process is completed, please feel free to email us directly at help@dressly.world so we can review your account again and assist you further.

Best regards,
The Dressly Team

Rated 2 out of 5 stars

Still learning


Still learning

5 August 2026
Dressly logo

Reply from Dressly

Dear Windi,

Thank you for your review! We hope you're enjoying your journey with Dressly so far and that it becomes even more helpful as you continue exploring all the features.

Kind regards,
Dressly Team

Rated 3 out of 5 stars

Easy to use app but mixed results…

Easy to use app appears to have good functionality. The ai images in outfits work well enough. Suggested outfits were interesting but heavily geared to US shops.
Sadly the capsule offered after 7 days was predominantly sleeveless tops, I had pointed out I did not like to show my arms in the initial setup.
No further capsules made available in the 28 days.
There’s functionality I didn’t try which may have helped a bit but by the end of the month I was over it.

29 July 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Jane,

Thank you so much for taking the time to share such thoughtful and detailed feedback. We're really glad to hear you found the app easy to use and enjoyed the AI outfit suggestions.

We're sorry that your capsule didn't fully reflect your preferences, especially regarding sleeveless tops, and that you were expecting more capsules during your subscription. Your feedback is incredibly valuable and helps us continue improving the Dressly experience.

Thank you again for giving Dressly a try and for sharing your honest experience.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Outfots are unusual

5 August 2026
Dressly logo

Reply from Dressly

Dear Mezza,

Thank you for your feedback. We’re glad Dressly’s outfit suggestions stood out to you and brought something a little different.

We appreciate you sharing your thoughts.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Very interesting articles and options

Very interesting articles and options

5 August 2026
Dressly logo

Reply from Dressly

Dear Bev,

Thank you so much for your lovely feedback. We’re delighted to hear you found our articles and options very interesting.

It’s wonderful to know Dressly is offering you inspiring and enjoyable style ideas.

Kind regards,
Dressly Team

Rated 3 out of 5 stars

So far seems nice

So far the app seems nice but maybe not ask how you like the app as frequent other than that it seems very helpful and the suggestions are great for the most part.

3 August 2026
Dressly logo

Reply from Dressly

Dear Amanda,

Thank you so much for the honest review and positive feedback! We are thrilled to hear that you are finding the app helpful and enjoying the outfit suggestions.

We also really appreciate your note about the rating prompts. We completely understand how that can get repetitive, and we will definitely take this into account to make your experience smoother and less interrupted.

Enjoy exploring more great styles!

Best regards,
The Dressly Team

Rated 3 out of 5 stars

Nothing yet

5 August 2026
Dressly logo

Reply from Dressly

Dear Lorn,

We completely understand! It might be a bit too early to form a full impression just yet. Take all the time you need to explore your style recommendations and test out the app.

We look forward to hearing your thoughts whenever you're ready!

Best regards,
The Dressly Team

Rated 4 out of 5 stars

I'm enjoying looking at outfits!

I'm enjoying looking at outfits!

5 August 2026
Dressly logo

Reply from Dressly

Dear Rachael,

Thank you so much for your lovely feedback. We’re delighted to hear you’re enjoying looking at outfits with Dressly.

It’s wonderful to know the experience is bringing you inspiration, and we truly appreciate you taking the time to share it.

Warm regards,
Dressly Team

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