Dreem Health Sleep Clinic Reviews 

204
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and professional staff for providing clear explanations during virtual appointments that make the entire process easy and convenient. People deeply appreciate the comfortable at-home sleep testing process, noting that virtual consultations are smooth and the supportive care received throughout their health journey is truly exceptional. Some reviewers were not happy with post-test communication, mentioning that emails take too long and responses are unhelpful when trying to resolve issues. Consumers also experienced difficulties regarding missing equipment or unfulfilled prescriptions, leaving them waiting without necessary medical devices or proper follow-up care.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as knowledgeable, kind, and... See more

User experience

Customers had positive experiences with user_experience, finding the at-home sleep study exceptionally... See more

Service

Clients share positive opinions on service, highlighting the convenience of home sleep studies and virtual... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that providers are helpful, thorough, and... See more

Product

People report ambiguous experiences with product, reflecting a wide range of differing opinions. On one hand,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I signed up via Amazon Health not really thinking much. My wife has complained that I snore. I've tried seeking help but it's difficult finding a sleep study in my area and I often get confused with... See more

Company replied

Rated 5 out of 5 stars

Talking with Mary Beth Willis felt like talking to a well informed friend. She is so kind and knowledgeable. Looking forward to seeing my test results and discussing them with her. Thank you so much f... See more

Company replied

Rated 5 out of 5 stars

I left my appointment more educated, more hopeful, and happy to know someone out there understands and can sympathize with where I’m at in life. My telehealth Dr asked me all the right questions, pati... See more

Company replied

Rated 5 out of 5 stars

It was a good experience all around. The sessions were helpful and insightful, and the sleep study was really valuable, especially because it had 2 nights of data. I've made some adjustments to my eve... See more

Company replied


Company details

  1. Sleep Clinic

Written by the company

Dreem Health is a 100% virtual sleep clinic designed to make getting a diagnosis and treatment for sleep disorders as easy as possible. Meet with a licensed sleep specialist online, take a home sleep test in your own bed, and get a treatment plan that fits your life. Available nationwide, Dreem Health’s services are covered by most major insurance plans or available for self-pay. From sleep apnea and snoring to insomnia and daytime sleepiness, we’re here to help you sleep better and wake up ready for life.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

204 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(204)

188 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Experience by all!!!

I totally feel so cherished to have medical people by my side at all hours and days of the week. They all treated me with full respect. That meant so much me to me.

I highly wanna congratulate Jamilia Battle, and the two Amy’s. One from DreamHealth and one from United Health Care.

25 March 2026
Unprompted review
Rated 1 out of 5 stars

Charged after cancelling our appointment

We scheduled an appointment for my husband and received a quote since we are self pay. Since you cannot talk to an actual person, we did a bit more research. We realized that an in home sleep study is not the best fit for him since he has some lung issues. I clicked the "Cancel" button 24 hours before the 3/9 appointment. As I was looking at my HSA card the charge went though. I have not been able to get in touch via the phone or via email to speak to someone about this charge. I would be very leary about scheduling an appointment with this company. Seems like a scam to me once they have you HSA card information it is a gurateend charge on their part.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent services

This Honestly has been the easiest Journey I have ever encountered for a diagnosis. If anyone that is in need of assistance in Sleep study this is the Go to! Especially for commercial Drivers! Stay Blessed Thank you Dreem Health

17 March 2026
Unprompted review
Rated 3 out of 5 stars

Low quality data + expensive = not worth it.

I have struggled with sleep for all of my adult life (many of you reading this review probably have a similar experience). I've tried every sleep medicine, supplement, hack, etc. I've also tried a majority of sleep trackers on the market, and been largely disappointed at the data that is clearly wrong. (I remember I was grocery shopping at 2am one night when I couldn't sleep and I looked down at the sleep tracker I was wearing that told me I was in deep sleep at the time. Ha!).

So I was excited to get 1.) a medical grade sleep study done and 2.) have this data reviewed by a doctor!

Unfortunately, it was more of the same as Dreem's sleep tracker provided data that was wrong. Not slightly wrong; it said I was asleep when I was up doing chores. If Dreem's monitor can't even tell the difference between wake and sleep, I certainly don't trust it for more nuanced data like sleep architecture, sleep apnea events, etc.

Perhaps most disappointing was that my sleep doctor wouldn't listen to me and/or didn't believe me when I told her that the data was wrong.

And pricing seemed high for the quality of data collection tools provided (a disposable pulse oximeter and an adhesive chest sensor). Advertised as a $199 sleep study, it ends up being $500 after the required virtual visits before and after the study.

Summary? As the title says: low quality data + expensive = not worth it.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

The ease of the whole process was amazing. Very clear instructions and my session was great. I was listened to and felt very comfortable and it was a very informative process also. Honestly very impressed with the whole thing and I highly recommend!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Madison Sanger

Madison Sanger, I need to have access to the results of my sleep study! Can you please get me a copy of those results? Thanks, Russell Messmore

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Good overall experience …

The process to do the sleep study was easy and straightforward. The sleep consultant that I spoke to was nice and answered all my questions. It was a good experience overall and I would definitely recommend them to others

5 March 2026
Unprompted review
Rated 5 out of 5 stars

EVERYTHING

EVERYTHING! The sleep study was easy and doesn't interfere with quality of sleep. I started using the mouth guard designed for sleep apnea and redid my sleep study and found out that the mouth guard improved my sleep and resolved my apnea. Having online appts is very convenient and yet personal. 100% loved this process and would recommend this service to everyone.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a very smooth experience from the…

I had a very smooth experience from the initial call through receiving my results. The nurse practitioner took the time to clearly explain everything in a way that was easy to understand. I truly appreciated the attention and care given to my health, and I highly recommend their services.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy and Convenient

Doing the test at home was easy and convenient. My sleep consultant was very understanding and put a Rush Order on my new machine

22 February 2026
Unprompted review
Rated 5 out of 5 stars

My experience with DREEM health was… truly awesome

My experience with DREEM health was great. Dr.Battle and her staff are awesome. The information gave me insight as to why I stayed tired even after eight hours of rest. I was so impressed with the results in the help that I’ve already referred their services to several friends. The convenience of being able to do the testing at home is great 10 out of 10 highly recommend.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Never heard from the cpap company after…

Never heard from the cpap company after consultation with the nurse practitioner

19 February 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Dear Robert, thank you for bringing this to our attention. We’re sorry to hear about the delay following your consultation.

Our Care Coordination team has since reached out to our equipment partner to ensure your PAP setup order is moving forward. You should have received a call and follow-up email with an update. If you need any additional assistance or have further questions, our team is happy to help. You can always call us at (650) 761-4056 or send us an email to hello@dreemhealth.com

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