Dragonflyshipping Reviews 

5,815
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Finally a shipping company who deliver as how they promise. Would love to see a map for real time tracking to improve the experience. Forget PostNL or DHL or DPD

Rated 5 out of 5 stars

Wasnt home but the deliveryguy left the package in my old paperbin, included even pictures of it. Was delivered 1 day earlier then it was planned.

Rated 1 out of 5 stars

What a terrible shipping company. Leaving packages worth a couple of hundred euro’s in the middle of the street in a city center. Making claims about shipping efforts that haven’t been made. The helpc... See more

Rated 5 out of 5 stars

Excelent service! The package arrived at the perfect time, Delivery guy was really nice and brought the package to the door of my house with a big smile! Glad that amazon nl is working now with DRAGO... See more


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4.1

Great

TrustScore 4 out of 5

6K reviews

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4.1

All reviews

(5,815)

5,802 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst delivery service I have ever…

Worst delivery service I have ever experienced.
I ordered a package with clear instructions that the address is a business in Amsterdam. I even mentioned this in a message. Despite this, DragonflyShipping attempted delivery outside working hours and then simply returned the package to the sender without any effort.
Other carriers deliver to this same address with no problem and even leave packages next door if needed. DragonflyShipping couldn’t be bothered. Their customer service then told me “sorry, too late” and washed their hands of it.
This has caused me serious inconvenience and extra costs. Complete lack of professionalism and care. I strongly advise everyone to avoid DragonflyShipping NL. Terrible service from start to finish.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Worst tracking service in my country.

I've noticed amazon using this tracking service pretty often since april. It almost never goes smoothly. The first time it was two days delayed, the second one went fine, the third time my package failed to deliver because the driver claimed i wasn't home (i have a doorbell cam, he never even drove past my house) then when it got send back to their warehouse it got lost in the mail and today I'm expecting another package but i highly doubt it will arrive. I hate how i can't just choose dhl or postnl on amazon instead.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience with dragonfly

Very bad experience with dragonfly. The delivery was never on time, keeps deliver to the wrong address. Bad customer service, I hope people can avoid this company until it broke.

29 April 2026
Unprompted review

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