Dragonflyshipping Reviews 

5,975
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Finally a shipping company who deliver as how they promise. Would love to see a map for real time tracking to improve the experience. Forget PostNL or DHL or DPD

Rated 5 out of 5 stars

Wasnt home but the deliveryguy left the package in my old paperbin, included even pictures of it. Was delivered 1 day earlier then it was planned.

Rated 5 out of 5 stars

Excelent service! The package arrived at the perfect time, Delivery guy was really nice and brought the package to the door of my house with a big smile! Glad that amazon nl is working now with DRAGO... See more

Rated 1 out of 5 stars

What a terrible shipping company. Leaving packages worth a couple of hundred euro’s in the middle of the street in a city center. Making claims about shipping efforts that haven’t been made. The helpc... See more


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4.1

Great

TrustScore 4 out of 5

6K reviews

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No recent history of asking for reviews

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4.1

All reviews

(5,975)

5,975 reviews in the last 12 months

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Rated 1 out of 5 stars

Very bad experience with dragonfly

Very bad experience with dragonfly. The delivery was never on time, keeps deliver to the wrong address. Bad customer service, I hope people can avoid this company until it broke.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

This delivery service quality

This delivery service offers exceptional maneuverability. It allows for post-business-hours changes to delivery dates, and drivers consistently review delivery notes. They are highly committed to ensuring next-day or alternative-day delivery, rather than returning packages.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

One star is way too much…

One star is way too much than this company deserves. After a week of delay my package is still not delivered. On their website it says there were two attempts made to deliver it which is a total lie as there is always someone home and nobody was trying to deliver it. I tried contact them but got no answer for my two emails.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

The worst delivery company I have experience with

Every time my order from Amazon it delivered with Dragonfly, there are problems.
I wouldn't say anything bad about the delivery and customer support workers, but the whole system and organisation is amazingly poor. They never let you know a proper timeframe, oftentimes don't even notify before the planned day of delivery. You might be already at work when you learn that the delivery is going to be today. Moreover, the times are random, the delivery can be at 22:00.
So the moment I get the email from them about the delivery TODAY, I have to rush home in case I'm already not there, and sit there for the rest of the day, without any notification, only for the package to be delivered around 22:00? In case of any problems, you have to call them, and when there is a queue, you have to waste more of your time simply waiting for the operator to get free. No contact email, whatsapp, anything to just send a message and go about your day until you get a reply.

Whoever organized the processes, it's ridiculous and absolutely incompetent.

From now on, I will be cancelling my orders if I learn that the delivery is with Dragonfly.

26 April 2026
Unprompted review
Rated 1 out of 5 stars

Tremendously Huge Delivery Timeframe

The timeframe of delivery was 8 hours... You cannot expect me to stay home for 8 hours!
You should shorten the delivery timeframe to 2 hours max!

The delivery itself was good, but this tremendously huge delivery timeframe spoils it all!

25 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience.

My experience with this company is very good, they promissed to deliver and do that on time with a email to let you know where and when they arrive with my parcel.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Delivery window of 12 hours

Delivery window of 12 hours. 10pm is far too late to be opening my door to delivery drivers. I work shifts and am in bed by 9 most days.
When they did manage to deliver my package it was damaged as they rammed it through the too small letterbox

25 April 2026
Unprompted review
Rated 1 out of 5 stars

The worst delivery company

The worst delivery company. It seems they can not read numbers. You tell them where they can leave the package. I live on number 70 and they dump it at number 24. Telling the people there it is for 28. Second experience with Dragonfly and still very bad. I hope to never have to deal with them again.

25 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst delivery company

Worst delivery company. My packages have been stolen three times because they keep leaving them unattended in the public hallway of my apartment building. I’ve clearly instructed them not to do this, and even the police are aware of the issue. I genuinely don’t understand why Amazon continues to use this service.

2 April 2026
Unprompted review

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