Good price and clarity on fuel policy. Only let down was office hours stated did not clarify if our midnight 00:00 collection would be possible and how if the office in the terminal is closed?
Company replied
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5⭐ Customer Service

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Niet goed begrepen dat je een gemaakte reservering niet meer kan annuleren.Daar de prijs van een eerdere reservering voor dezelfde periode bijna 90 euro duurderwas deze willen annuleren en werd geweigerd en ook de nieuwe net gemaakte werd geweigerd
Heb nu twee boekingen voor dezelfde periode, dezelfde tijd voor dezelfde chauffeur
Reactie op respons van Claudia
If you really mean what you say , that you willing in the best way to help a customer, than you cancel my last booking .
Now I have two bookings on the same dates with the same driver.
Greatings

Reply from DoYouSpain.com

Reply from DoYouSpain.com

Reply from DoYouSpain.com
Doyouspain is the only car hire website I use for car hire. Brilliant service and very user friendly.
Recommend 100%

Reply from DoYouSpain.com
Simple format, lots of choice, lots of information - including the small print and missing (or at least identifying) all the deception one normally encounters at car rental outlets.

Reply from DoYouSpain.com
Be very careful with DoYouSpain and their partner 'Del Paso.' During the booking process, they mentioned a fuel management fee of around €40. However, upon arrival at the counter, I was forced to pay €150 for fuel. This is a massive difference that is not clearly disclosed when you book. They lure you in with low prices only to overcharge you at the last minute with hidden costs. Extremely misleading and unprofessional

Reply from DoYouSpain.com

Reply from DoYouSpain.com
The booking itself was very easy, information was plentiful - just have to wait and see what happens when it comes to collecting the car!

Reply from DoYouSpain.com
Positive experience as always but please remove from your availibility companies whose service is unacceptable e.g. Goldcar

Reply from DoYouSpain.com
Website straightforward and easy to navigate. Used DoYouSpain in the past to rent cars without any problems. Very good prices compared to other companies.

Reply from DoYouSpain.com

Reply from DoYouSpain.com
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