Fantastic company. My ear irrigation machine failed yesterday, and Dorset Nursing Supplies shipped a replacement out for me the very next day. Even put an urgent delivery sticker on it. A huge thank... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Completed my online order, was approved the same day and out for delivery. Very impressed! Thank you for my goods! P.s I like that you want to confirm training and registration seeing as these day... See more
Company replied
As always, exemplary service, and a great range of products. On this occasion, a commode cushion was ordered one day and arrived the next morning. The cushion was a universal fit, and was found to... See more
Company replied
I had a query about VAT payment on my invoice. Via a telephone call, answered straight away, this was clarified and resolved. Always good service - easy ordering online and delivery always reliable.... See more
Company replied
Company details
Written by the company
Dorset Nursing Supplies is a family owned business and an established and well-respected medical supply company within the NHS and the care industry. We have been a provider of medical supplies, medical equipment and incontinence supplies since 1985. We also provide our engineering services where we will fix and repair any medical equipment such as hoists, beds and much more. Our store is based in Bournemouth, Dorset, however we deliver worldwide so everyone can enjoy our amazing deals! When an order is placed from within the UK we aim to deliver it by the next day (subject to stock availability). We are happy to hear any and all reviews so we can keep our standards high! Thank you!
Contact info
Unit 4a Wilverley Road, , BH23 3RU, Christchurch, United Kingdom
- 01202425070
- sales@dorsetnursing.co.uk
- dorset-nursing.co.uk
4.8
Excellent
369 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just the right product at a reasonable…
Just the right product at a reasonable price with fast and reliable delivery. (Fortunately, some OTs were here to do final assembly.)
Thanks, Dorst Nursing.
28 November 2024
Reply from Dorset Nursing Supplies
We are more than happy to hear it all went well! Thank you for the review!
Excellent service A fantastic product
Excellent service A fantastic product. Many thanks
3 December 2024
Reply from Dorset Nursing Supplies
We are glad you like us!
Regular Equipment Supplier
Easy Ordering & payment via their website, kept up to date on timescales for delivery.
3 December 2024
Reply from Dorset Nursing Supplies
Thank you for the review!
Reply from Dorset Nursing Supplies
Thank you for your review Harpreet, we really appreciate it! :-)
All the items I ordered were delivered…
All the items I ordered were delivered promptly very well packaged and in good condition I would recommend😊
26 November 2024
Reply from Dorset Nursing Supplies
Thank you for the review! We are glad you had a good experience with us :)
Always very fast n efficient service…
Always very fast n efficient service and delivery
5 stars all round!!
19 November 2024
Reply from Dorset Nursing Supplies
Thank you for your kind review, we really appreciate it! DNS
Arrived on time and item as described
Arrived on time and item as described. Good transaction.
15 November 2024
Reply from Dorset Nursing Supplies
Thank you Dennis, always happy to help :) DNS
One of the best company’s I have ever…
One of the best company’s I have ever had the pleasure of doing business with! Friendly, honest, reliable and trustworthy. Also the best prices I have come across for incontinence products! 5 Stars
12 November 2024
Reply from Dorset Nursing Supplies
Thank you for your very kind review Steve, it's always a pleasure to do business with you! DNS
Prompt delivery and very fair priced
13 November 2024
Reply from Dorset Nursing Supplies
Thank you for the great review!
Super quick delivery again
Super quick delivery again.
Would recommend this company.
12 November 2024
Reply from Dorset Nursing Supplies
Thank you for the recommendation!
Reply from Dorset Nursing Supplies
We are glad to hear!
Reply from Dorset Nursing Supplies
Thank you for the review!
Reply from Dorset Nursing Supplies
Thank you for your review James, we really appreciate it! DNS
Excellent service
Excellent service, good prices, easy on line ordering and reliable delivery via Parcelforce.
4 November 2024
Reply from Dorset Nursing Supplies
Thank you for the review! We are happy to help! :)
Highly recommendable and very helpful.
Highly recommendable and very helpful.
8 November 2024
Unprompted review
Reply from Dorset Nursing Supplies
Thank you for your review, we really appreciate it! DNS :-)
Great customer service
Great customer service
Really good selection of incontinence products at fair prices.
25 October 2024
Reply from Dorset Nursing Supplies
Thank you for your review, we really appreciate it :-) DNS
Easy to buy
Easy to buy, best price for the product compared to other companies.We were kept updated on the delivery of the product - arrived the very next day!! Happy customer.
30 October 2024
Reply from Dorset Nursing Supplies
Thank you for your kind review, we really appreciate it! DNS
Reply from Dorset Nursing Supplies
Thank you for your review Scott :) DNS
One week after the status was changed…
One week after the status was changed to dispatched, I have not received this parcel. Having paid £4.75 for p&p I expected it much sooner.
I had been hoping to see the item and then order another one if it was suitable. Not going to happen now.
14 October 2024
Reply from Dorset Nursing Supplies
Hi June,
Your parcel has been signed for and is showing as delivered 2 working days after you placed your order. If you have not received your parcel, please contact us and we can help you locate the parcel. £4.75 is our shipping for orders under £50.00, this is a standard delivery charge for most companies as we have to cover the cost of your postage.
If you have any questions, please call us on 01202 425070, or email us at sales@dorsetnursing.co.uk
Kind regards,
DNS
Shower Chair Purchase…
First time I had purchased anything with Dorset Nursing Supplies, and I was very impressed.
Everything went well ordering online and the delivery was very prompt.
Highly recommend this company
7 October 2024
Reply from Dorset Nursing Supplies
Thank you very much for the recommendation! :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.