Doorway To Value Reviews 

6,176
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 1,269 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently mention that the team members are exceptionally welcoming, polite, and eager to assist with any specific furnishing requirements. People deeply appreciate the expert advice and personalized attention received when choosing various items for their living spaces. Some reviewers were happy with the extensive choice of quality products available on display throughout the spacious showroom. Buyers also note that the overall purchasing process feels completely relaxed without encountering any aggressive sales tactics. Visitors frequently enjoy thoughtful small gestures such as receiving complimentary hot drinks while browsing leisurely.

What people talk about most

Staff

People report positive experiences with staff, describing them as extremely helpful, knowledgeable, and... See more

Product

Users describe positive interactions with product, highlighting the impressive showrooms and varied furniture... See more

Service

Clients share positive opinions on service, highlighting a relaxing environment without any pressure selling.... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the shopping process as stress-free and... See more

Value for money

Consumers find value for money to be exceptionally positive, consistently highlighting affordable and classy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was our very first time here despite living in Chorley for while! Wow! What a show room! We had very specific requirements for dining furniture and Danny listened carefully to what those were, aske... See more

Rated 5 out of 5 stars

It was our first visit to Doorway to Value having been given the link by a friend. All staff were friendly and approachable. We looked around the store at leisure then discussed purchasing a suite an... See more

Rated 5 out of 5 stars

It took us a couple of weeks and frequent visits to choose our new furniture. We would like to thank Steve, Danny, David and John for their expert help and patience. No pressure sales, very relaxing e... See more

Rated 5 out of 5 stars

Went into Doorway to Value today (we go there a lot!) asking about changing a cushion on a chair bought from them a couple of years ago - and left after buying a new chair! DTV were more than happy to... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store

Written by the company

"The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"

Doorway To Value - Never Beaten on Price

Written by the company

To offer the finest furniture at true value for money prices.
Doorway to Value's knowledgeable staff, have offered an invaluable service to generations of families in Chorley and the North West.

Never Beaten on Price

We Will Not Be Beaten On Price

In the unlikely event that you find the same combination offered at a lower price elsewhere within 30 days of placing your order, we will gladly match that price and provide an additional £50 discount! This price promise is for all of our products including the famous brands we sell.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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No recent history of asking for reviews

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5.0

All reviews

(6,176)

1,233 reviews in the last 12 months

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Rated 5 out of 5 stars

Doorway to Value, 1st rate!

I would highly recommend Doorway To Value. The prices are right, the showroom enormous with something I think, for everyone! I had seen what I wanted online & over a cup of tea & a sit on my future sofa Jason checked measurements & offered knowledge and advice until I was happy to proceed with this purchase. Am counting the days to delivery!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

My wife and I visited the store last…

My wife and I visited the store last weekend looking to buy a corner sofa. we ended up buying a corner sofa and snuggle chair. So much excellent choice in store and the service from both John and Ian was spot on. Knowledgeable, friendly and attentive, whilst allowing us space to browse in our own time. Great experience all round. Thank you from Mr and Mrs Kay

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t have asked for better service

David Thomson helped us with ordering our sofa. Couldn’t have been anymore knowledgeable or helpful. We needed to make a few changes at times which he was more than happy to also help with. Couldn’t have had any better service.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service from Dave…

Fantastic customer service from Dave Thomson from start to finish. He went the extra mile. He made our experience of buying the sofa, getting it delivered and the old one taken away totally painless. Professional, friendly, great attention to detail and with a sense of humour. The sofa was excellent value too. Highly recommended.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Always a pleasant experience.

Always a pleasant experience when visiting Doorway to Value. They have a great selection of furniture and, unlike some companies I could mention, no sales pressure as soon as you walk in the door! John Edwards assisted us with the purchase of a dining table and was very helpful, knowledgable and patient during our numerous visits before we finally decided on the one we wanted.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Doorway to Value Review

Hello, this message is for Danny Balcerzak and Darren Broadhurst who both dealt with my recent purchases from Doorway to Value efficiently and courteously. Once again the service from beginning to end has been exemplary.
Thank you
Elaine Dillon

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, friendly service.

We visited Doorway to Value recently to get an idea of the colours and styles of suites available. Steven Corns was so helpful from the very start. He explained which fabrics were available for different makes of sofa and gave us advice on where to find the styles we thought we were looking for. He then gave us time and space to try out the many styles available and was on hand once we finally settled on one. As different sizes were available Steven provided a print out of dimensions so that I could do some final measurements at home before returning a few days later to place the order. Steven helped again with choosing cushion colours. The admin was swiftly completed and l look forward to delivery after I finished my decorating.
I was also grateful to his colleagues for their help and for the coffee.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

For advice when in store ask Kelly!

We’ve been looking for a couch for sometime and have visited Doorway to Value a few times as the Nolan sofa had caught our eye, but it was just that bit too big! Little did we realise until we spoke to Kelly that it was made to order and came in all different size options (this wasn’t advertised so we would never known). Had we not spoken to Kelly we wouldn’t have bought it. If you need help and advice when in store Kelly is your go to! Thanks for the everything Kelly.

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I spoke to Steven Corns when I phoned about an order I wanted to make, he couldn’t have been more helpful, went above and beyond,rang me back when he said he would, communication was excellent. I am a long standing customer of Doorway to Value and I would not go anywhere else they are a pleasure to deal with. I am now waiting for my order to be delivered , the delivery teams are excellent also.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

A good experience buying from Doorway…

A good experience buying from Doorway to Value. Jason helped me choose the right recliner for me. He had good knowledge and didn't rush me through the process, giving us time alone to try each of them and chat. Due to a medical condition he was able to remove the vat and still give me the voucher offer they had. Bought the recliner at a good price with friendly, knowledgeable service.

20 June 2026
Unprompted review

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