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Review summary

Created with AI, based on recent reviews

Considering 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the exceptional customer service. However, some people were dissatisfied with the customer service, mentioning slow responses, generic template answers, and a lack of attention to specific issues. A few other people also felt that the process was chaotic, leading to significant delays in obtaining essential documents like the EIN, and in some cases, incorrect information being registered.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual team members for their... See more

Service

Clients share positive opinions on service, with many praising the fast and efficient support, often... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support team for being... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the quick and... See more

User experience

People report positive experiences with user experience, highlighting the platform's ease of use and clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only had three interactions with Doola and all have been positive. LLC & EIN in less than 24 hr. The Gemini AI suggested I pick Doola over Bizee and ZenBusiness; "Best all-inclusive value for e-c... See more

Company replied

Rated 5 out of 5 stars

The whole doola team seems very knowledgeable and helpful with all aspects and tax complexity. Riley Annie Satin Akilesh Kumi Natalia To name a few - and as you can see - how many people i... See more

Company replied

Rated 5 out of 5 stars

We had a very informative and helpful discussion with Apeksha, one of Doola’s CAs. We had a lot of tax questions being business owners of a US company but based outside the US and she really helped u... See more

Company replied

Rated 5 out of 5 stars

Doola has been an excellent one-stop solution for setting up and managing my business. From company formation to sales tax registration, their team made the whole process simple and stress-free.... See more

Company replied


Company details

  1. Business to Business Service

Written by the company

One-Stop-Shop to launch, maintain, and grow your US LLC, C Corp, or DAO LLC from anywhere in the world.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

To good and thank you

8 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Abu,

Thank you so much for the kind words and 5 stars! We really appreciate it.

Best,
doola Team

Rated 5 out of 5 stars

Great, so far!

So far, our Doola experience has been a great one. They have successfully submitted multiple IRS returns for us, and hopefully, the assessments will be in line with these returns and expectations. Tushar has been great and very hands-on throughout.

7 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Brett,

Thanks so much for this great review! We're really glad to hear your experience with doola has been going well, especially with the IRS returns successfully submitted.

Tushar is wonderful, and I'll make sure he sees your kind words about his hands-on support throughout the process!

Best,
doola Team

Rated 5 out of 5 stars

Great customer service

Great customer service, fast response, very patient and professional they were never late to help me with any issues, I will recommend it to my followers on social media!

6 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Mona,

Thank you for this wonderful review! We're so glad our team could provide fast, patient, and professional support whenever you needed help.

We really appreciate your recommendation to your followers on social media!

Best,
doola Team

Rated 5 out of 5 stars

Expanding to the U.S.? Do it with Doola.

As someone building a new business in the U.S., I needed a partner to make the business side of things seamless while I focused on operations, logistics, and brand growth.

That’s exactly what Doola delivered.

They took the complexity out of entity formation, banking, and compliance, and made what could have been a painful, time-sucking process effortless. When you’re juggling everything from seafood sourcing to cold-chain logistics to national brand launches, you need tools and partners you can trust. Doola gave me peace of mind that the foundation of the business was handled properly.

What I appreciated most:

Speed & simplicity — paperwork and setup were streamlined, no endless back-and-forth.

Reliability — filings and compliance were done right the first time, so I could stay focused on scaling.

Global-friendly — their platform works well for founders who want to operate in the U.S. but need flexibility with international operations and partners.

For founders building in fast-moving industries—whether it’s seafood, e-commerce, or anything else—Doola helps you skip the red tape and get straight to execution.

I’d recommend them to any entrepreneur who wants to spend less time worrying about paperwork and more time building a real brand.

1 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Brian,

Thank you for this amazing review! It's great to hear that we could take the complexity out of entity formation, banking, and compliance while you focused on building your seafood business.

We know how much juggling goes into launching a brand—from sourcing to cold-chain logistics to scaling nationally. We're really glad our speed, reliability, and global-friendly platform gave you the peace of mind to focus on what matters most.

Your recommendation means a lot, and we're excited to be part of your U.S. expansion journey!

Best,
doola Team

Rated 5 out of 5 stars

Positive Experience!

The team has been wonderful and very on top of addressing my concerns patiently and clearly. My bookkeeper Kirti is on top of everything and quick to answer. My CPA Natalia was great help during a complicated tax season easing a stressful process. I would like to give especially Annie Kapoor a huge shout out, she is from support/account management team. She has always been quick to answer my emails clearly and professionally. A great problem solver for many issues such as resolving changing my registered agent, and annual LLC filing. She patiently supported me to understand the dashboard. She is highly competent, kind and professional!

26 September 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Roya,

Thank you for this incredible review! We're so glad our team could support you patiently and clearly through everything.

It's wonderful to hear about your positive experiences with Kirti on bookkeeping and Natalia during tax season. And a huge thanks for the shout-out to Annie Kapoor - she really is a problem solver! From registered agent changes to LLC filings and helping you navigate the dashboard, she's been there every step of the way.

I'll make sure Kirti, Natalia, and especially Annie see your kind words. They'll be thrilled!

Best,
doola Team

Rated 5 out of 5 stars

Best way to start a business

Best way to start a business! Fast, easy and simple!

26 September 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Adesemi,

Thanks so much for this review! We're really glad to hear you found doola fast, easy, and simple for starting your business.

Best,
doola Team

Rated 5 out of 5 stars

Attentive, helpful, brilliant service

I’ve been with doola since 2022. Hey helped me to start an LLC in tough circumstances and were very supportive along the way and on every interaction. They take feedback and turn it into improvement, even though it was cosmetic feedback. They’re always responding quickly and put enough effort into patiently explaining the tax details and questions every year. They have great system that reminds me when to file what and the tooling is very convenient and helps to avoid errors in reporting. I recommend doola to my friends whenever they consult with me on how to run an LLC being a foreigner.

25 September 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Yevhenii,

Thank you for this wonderful review! It's amazing that you've been with us since 2022, and we're so glad we could help you start your LLC during tough circumstances.

We really appreciate that you notice how we take feedback seriously and work to improve. Your kind words about our tax support, reminder system, and quick responses mean a lot to the team.

It's great to hear you recommend us to friends navigating LLC ownership as foreigners!

Best,
doola Team

Rated 5 out of 5 stars

Great customer support

Great customer support, they reply very quickly and they are kind.

24 September 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Elric,

Thank you for this great review! We're so glad to hear our team has been quick and kind in supporting you.

Best,
doola Team

Rated 5 out of 5 stars

I started the registration of my LLC…

I started the registration of my LLC with Doola, we are still in the middle of the process but till now i can rate them with 5 stars. they are very professional, easygoing and good customer support. They reply to your questions with a helpful way. The process till now is very easy. I recommend.

24 September 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi there,

Thanks so much for the 5 stars! We're really glad the process is going smoothly for you so far. Our team will keep making sure the rest of your LLC registration stays just as easy.

Appreciate the recommendation!

Best,
doola Team

Rated 5 out of 5 stars

Very responsive & couldn't be more…

Very responsive & couldn't be more helpful, they really try to make this complicated process as easy as possible.

23 September 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Sam,

Thank you for this great review! We're so glad our team could make the complicated process feel as easy as possible for you.

Your kind words about our responsiveness and helpfulness really mean a lot!

Best,
doola Team

Rated 5 out of 5 stars

doola is really a great experience…

doola is really a great experience escpecially compared to others on the field. Annie is a fantastic account manager, actually knowledgble and helpful! I've been following doola's progress from their early days and they really did a great job, glad to finally become a client as well.

22 September 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Alex,

Thank you for this amazing review! It's so cool that you've been following doola's journey from the early days - that means a lot to us.

We're thrilled that Annie has been such a fantastic account manager for you. She really is knowledgeable and helpful, and I'll make sure she sees your kind words.

So glad to have you as a client!

Best,
doola Team

Rated 5 out of 5 stars

5 stars for Tushar (Doola CPA) & his CPA services

Tushar, our dedicated CPA, made our experience a great one. He was available to advise and assist at every turn when it came to taxes, and gave me full confidence that we were in good hands. Thank you, Tushar!

12 August 2025
Unprompted review
doola.com logo

Reply from doola.com

Thank you so much for your wonderful feedback! 🙏💙 We’re delighted to hear that Tushar was able to support you every step of the way with your taxes 📊✨. Your confidence means the world to us, and we’ll be sure to share your kind words with him 👏🌟.

Regards,
doola team

Rated 5 out of 5 stars

I worked with Doola to set up a U.S

I worked with Doola to set up a U.S. company and banking, and while we initially faced challenges with address requirements and a rejected bank application, the team was persistent and supportive throughout.

They guided me step by step, coordinated directly with Mercury, and helped ensure everything was resolved. In the end, we successfully opened the accounts we needed, and I truly appreciate their persistence and responsiveness.

Now that everything is in place, I can confidently recommend Doola to other founders who need reliable support with U.S. incorporation and banking setup.

— Milen Tonev, CFO | Zmatic LLC

17 September 2025
Unprompted review
doola.com logo

Reply from doola.com

Thank you so much for sharing your experience, Milen! 🙏💼 We’re thrilled to hear that our team could support you step by step and help overcome the challenges 💪✨. Your trust means a lot to us, and we’re glad everything is now in place 🎉. Wishing you and Zmatic LLC continued success 🚀🌟!

Regards,
doola team

Rated 4 out of 5 stars

Have had some hiccups along the way

Have had some hiccups along the way, but Fatima has been exceptional in helping resolve them. I only give 4 stars because there is still room for improvement, and if things work better over time, I will revisit this review.

17 September 2025
Unprompted review
doola.com logo

Reply from doola.com

Thank you for sharing your experience and honest feedback Nick⭐⭐⭐⭐. We’re sorry for the hiccups along the way, but we’re so glad to hear that Fatima was able to support you 🙌💙. We truly appreciate your patience and will keep working hard to improve 🚀. We hope to earn that 5th star from you in the future ✨🌟.

Regards,
doola team

Rated 5 out of 5 stars

M initial consultation was friendly and…

M initial consultation was friendly and informative. When I had an initial problem with the LLC software, Brian immediately was able to reset it for me, problem free. Easy to use and quick to do.

3 September 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Linda!

Thank you so much for your kind words! 🙏 We’re glad to hear your initial consultation went smoothly ✨ and that we were able to quickly resolve the issue for you 🔧💻. It’s great to know you found the process easy and efficient 🚀—we’re always here to make sure things stay that way! 💙


Best,
doola team

Rated 5 out of 5 stars

A fast and painless process

A fast and painless process!

Highly recommend using a professional service to assist establish your LLC and Doola are one of the best!

8 September 2025
Unprompted review
doola.com logo

Reply from doola.com

Hey David!

Thank you so much for your kind words! 🌟 We’re thrilled to hear that you found the process fast and painless, and we’re honored to be your choice for setting up your LLC. Our team works hard to make business formation simple and stress-free, and it means a lot to know we hit the mark for you. Wishing you the very best on your entrepreneurial journey! 🚀

Best,
doola team

Rated 5 out of 5 stars

Amazing cooperation with Chinedu…

Amazing cooperation with Chinedu Okafor. Strongly recommended

4 September 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Paweł,

Thank you for this amazing review! We're so glad to hear about your great experience working with Chinedu Okafor. I'll make sure he sees your kind words - he'll be thrilled to know you'd strongly recommend working with him.

We really appreciate you taking the time to share this!

Cheers,
doola team

Rated 5 out of 5 stars

SO FAR DOOLA IS GREAT

SO FAR DOOLA IS GREAT
I've had some bad experience with other services and moved to Doola recently. The friendly responsiveness has so far made it a good experience. I can just hope it stays this way, for long.

4 September 2025
Unprompted review
doola.com logo

Reply from doola.com

Hey Kevin,

Thanks for giving us a chance after those bad experiences with other services! It really means a lot that you took the leap to switch to doola.

We'll definitely keep working hard to make sure we don't let you down. Cheers to a long partnership ahead!

doola Team

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