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Review summary

Created with AI, based on recent reviews

Considering 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the exceptional customer service. However, some people were dissatisfied with the customer service, mentioning slow responses, generic template answers, and a lack of attention to specific issues. A few other people also felt that the process was chaotic, leading to significant delays in obtaining essential documents like the EIN, and in some cases, incorrect information being registered.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual team members for their... See more

Service

Clients share positive opinions on service, with many praising the fast and efficient support, often... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support team for being... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the quick and... See more

User experience

People report positive experiences with user experience, highlighting the platform's ease of use and clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only had three interactions with Doola and all have been positive. LLC & EIN in less than 24 hr. The Gemini AI suggested I pick Doola over Bizee and ZenBusiness; "Best all-inclusive value for e-c... See more

Company replied

Rated 5 out of 5 stars

The whole doola team seems very knowledgeable and helpful with all aspects and tax complexity. Riley Annie Satin Akilesh Kumi Natalia To name a few - and as you can see - how many people i... See more

Company replied

Rated 5 out of 5 stars

We had a very informative and helpful discussion with Apeksha, one of Doola’s CAs. We had a lot of tax questions being business owners of a US company but based outside the US and she really helped u... See more

Company replied

Rated 5 out of 5 stars

Doola has been an excellent one-stop solution for setting up and managing my business. From company formation to sales tax registration, their team made the whole process simple and stress-free.... See more

Company replied


Company details

  1. Business to Business Service

Written by the company

One-Stop-Shop to launch, maintain, and grow your US LLC, C Corp, or DAO LLC from anywhere in the world.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Annie Kapoor was very patient and…

Annie Kapoor was very patient and thorough in introducing me to the Doola's dashboard since I'm a beginner and working on my startup business. I learned a lot! She also reassured me if I have any questions that I can contact her or Doola anytime.

3 November 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Amy,

Thank you for this wonderful review! We're so glad Annie Kapoor could be patient and thorough in introducing you to the doola dashboard as you're getting started with your business.

It's great to hear she made you feel comfortable reaching out with any questions. I'll make sure she sees your kind words!

Best,
doola Team

Rated 5 out of 5 stars

It's a really good company

It's a really good company, with a quick and reactive support team. I'm super happy to be able to ask any question at any time and receive an answer in the 24h.

1 November 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Ivan,

Thank you for this great review! We're so happy to hear you've had such a positive experience with doola.

It's wonderful that our support team has been quick and reactive for you. Being able to answer your questions anytime within 24 hours is exactly what we aim for.

We really appreciate your kind words!

Cheers,
doola

Rated 5 out of 5 stars

Great Customer support

Great Customer support, replies fast!

What I really like is that everything is organized in one dashboard too!

Totally recommend

3 November 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Aziz,

Thank you for this great review! We're so happy to hear you've had a great experience with our customer support and fast replies.

It's wonderful that you're finding value in having everything organized in one dashboard. We work hard to make managing your business as simple and accessible as possible.

We really appreciate your recommendation!

Best,
doola

Rated 5 out of 5 stars

Doola LLC

I’m really impressed by Doola! They made is super easy to get my Us LLc literally in 2-3 weeks I have recieved everything. Big thanks to the team and to Parshwa for providing excellent customer service

28 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Ammaarah,

Thank you for this great review! We're so happy to hear you had such a smooth experience getting your US LLC set up in just 2-3 weeks.

It's wonderful that Parshwa provided you with excellent customer service throughout the process. I'll make sure she sees this—she'll really appreciate your kind words.

Cheers,
doola

Rated 5 out of 5 stars

Buddha was fantastic

Buddha was fantastic, she responded very fast and was very knowledgeable

28 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Peter,

Thank you for this great review! We're so happy to hear Buddha provided you with fantastic support.

It's wonderful that she was responsive and knowledgeable in helping you. I'll make sure she sees this—she'll really appreciate your kind words.

Cheers,
doola

Rated 3 out of 5 stars

“Good communication and follow-up from Doola team”

There has been consistent follow-up and clear communication from the team so far, which I truly appreciate. I’m giving 3 stars for now — the 4th star will come once the company formation is fully completed, and the 5th after experiencing their post-formation support.

Special thanks to Mr. Ariel Ghali for his continuous attention and professionalism.

〽️°Antabi

30 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Antabi,

Thank you for taking the time to share your feedback! We're glad to hear you've appreciated the consistent follow-up and clear communication from our team so far.

It's great that, Ariel, has provided you with continuous attention and professionalism throughout the process. I'll make sure he sees this—he'll be happy to know his support has made a positive impact.

We're committed to earning those additional stars as we complete your company formation and provide excellent post-formation support.

Looking forward to exceeding your expectations!

Best,
doola

Rated 5 out of 5 stars

Excellent One-Stop Service for My Business Needs

Doola has been an excellent one-stop solution for setting up and managing my business. From company formation to sales tax registration, their team made the whole process simple and stress-free.

I especially want to thank Gunjot Singh, who guided me patiently during my first-time sales tax filing for the 3rd quarter. He clearly explained each step and helped me handle all the issues with the Wyoming Department of Revenue.

Doola’s support team is responsive, professional, and genuinely cares about helping small business owners succeed. I highly recommend Doola to anyone looking to start and manage their U.S. business smoothly from anywhere in the world.

21 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Faruk,

Thank you for this wonderful review! We're thrilled to hear doola has been the one-stop solution for setting up and managing your business.

It's fantastic that Gunjot Singh could guide you patiently through your sales tax filing. I'll make sure he sees this—he'll be so happy to know his support made such a difference.

We really appreciate your recommendation!

Best,
doola

Rated 5 out of 5 stars

Responsive

Responsive. Professional. Exactly what I needed to set up my online beat store.

17 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Thompson,

Thank you for this great review! We're so happy to hear our team was responsive and professional in helping you set up your online beat store.

It's wonderful that we provided exactly what you needed to get your business up and running. Supporting creative entrepreneurs like you is what we're all about.

We really appreciate your feedback!

Cheers,
doola

Rated 5 out of 5 stars

Lovely experience

Fast and easy to use .. love the ux

30 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Khalid,

Thank you for this great review! We're so happy to hear you had a lovely experience with doola.

It's wonderful that you found our platform fast and easy to use. We put a lot of effort into creating a seamless UX, so it means a lot to know it's working for you.

We really appreciate your feedback!

Best,
doola

Rated 5 out of 5 stars

Top notch service for company…

Top notch service for company creation.. They assist you form A to Z providing great attention to you r needs!

29 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hey there!

Thank you for this great review! We're so happy to hear our team could support you through every step of your company creation journey.

It's wonderful that you felt we gave great attention to your needs from A to Z. That's exactly what we aim for with every customer.

We really appreciate your recommendation!

Cheers,
doola

Rated 5 out of 5 stars

Nice customer support !

20 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Ken,

Thank you for the great review! We're really glad our customer support team could help you.

Best,
doola Team

Rated 5 out of 5 stars

it was fast

it was fast. The company formation. Waiting for EIN now

27 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Arnab,

Thanks for the great review!

Best,
doola Team

Rated 5 out of 5 stars

Excellent team

Excellent team. Fast response

22 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Ali,

Thank you for the great review! We're really glad our team could provide fast responses.

Best,
doola Team

Rated 5 out of 5 stars

Extremely transparent and top-notch…

Extremely transparent and top-notch customer service. The best service out there for forming a US LLC.

17 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Fiat,

Thank you for this amazing review! We're thrilled to hear you found our service extremely transparent and top-notch for forming your US LLC.

Best,
doola Team

Rated 5 out of 5 stars

Simply the best when it comes to LLC…

Simply the best when it comes to LLC formations.

Thank you Doola

16 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Bryan,

Thank you so much for this great review! We're thrilled to hear you think we're simply the best for LLC formations.

Best,
doola Team

Rated 5 out of 5 stars

Most reliable

They are really good and customer friendly, I really appreciate the speedy response and service. CEO Arun very much approachable by email.
My special thanks to Gunjot Singh who has helped to get state registration very quickly.

Thanks Team Doola and All the very best.

28 August 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Rufus,

Thank you for this wonderful review! We're so glad to hear you found our team customer-friendly and appreciate the speedy service.

Special thanks for the shout-out to Gunjot Singh - I'll make sure he sees your appreciation for getting your state registration done so quickly!

Best,
doola Team

Rated 5 out of 5 stars

My Experience with Doola

My Experience with Doola

I signed up for the plan to start my company on August 23, 2025. After completing all the forms and signing the required documents, Doola began the process, and I could already see all the necessary paperwork ready in my dashboard.

By August 25, 2025, I had received the confirmation email for my company formation, and the EIN application process had begun.

Today, October 15, 2025, I have everything I need and have successfully opened my business bank accounts with Mercury and Stripe.

The customer support team guided me through the entire process. The IRS had made a typo in my company’s name on the EIN fax, but thanks to the professionalism and dedication of Doola’s team, the issue was resolved quickly.

I want to especially highlight Minakshi and Giovanna for their kindness, professionalism, and genuine willingness to help. What I thought would be a stressful problem turned into a smooth and positive experience thanks to their support.

15 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Kevinlr,

Thank you for this detailed and wonderful review! We're thrilled to hear about your smooth journey from signing up in August to successfully opening your business bank accounts with Mercury and Stripe by mid-October.

It's great that our team could guide you through the entire process and quickly resolve the IRS typo issue. I'll make sure Minakshi and Giovanna see your kind words - they'll be so happy to know their professionalism and dedication made what could have been stressful into a smooth experience.

Congratulations on getting everything set up!

Best,
doola Team

Rated 5 out of 5 stars

I trust very much doola

I trust very much doola. And i will recommand it to my friend

15 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Dolapo,

Thank you so much for your trust and this great review! We really appreciate your recommendation to your friends.

Best,
doola Team

Rated 5 out of 5 stars

Fully dialed in!

Best admin and support team in the game

10 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Steven,

Thank you for this amazing review! We're thrilled to hear you think we're the best admin and support team in the game. That really means a lot!

Best,
doola Team

Rated 5 out of 5 stars

I cannot thank Fatima enough for her…

I cannot thank Fatima enough for her outstanding professionalism and responsiveness when handling my request. She was quick to respond and address my inquiries whenever I emailed her. Thank you, Fatima!

9 October 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Oussama,

Thank you for this wonderful review! We're so glad Fatima provided such outstanding professionalism and quick responses to your inquiries.

I'll make sure she sees your kind words - she'll be thrilled!

Best,
doola Team

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