Ordered medicine online as it wasn't available in my country, asked them to prioritise it as I only had enough till today, arrived today just in time. Brilliant service, thankyou.
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See what reviewers are saying
Scammed. Ordered online, its status was on hold. Then told they wont deliver to the UK even though not mentioned on their website and even accepted the UK address when paying (their website even says... See more
Waiting for my order. Payed for it 26th december. Got an update later on that tracking number should be provided soon. Nothing happened so I sent at least three different emails asking for informatio... See more
I was very skeptical when I ordered from DokterNow as I had just been scammed by a pharmacy from the USA. The other pharmacy I found in United Kingdom does now deliver orders abroad. So, I was surpri... See more
Company details
Written by the company
At DokterNow we believe that your doctor’s services can be extremely difficult and with many of us leading busy lives, both personally and professionally, finding the time to not only visit a doctor but also to visit a pharmacy to then go and collect your medication can be incredibly challenging.
Contact info
Rotterdam, 31016, Westplein 12 BM , Netherlands
- 855-909-0700
- hello@dokternow.com
- dokternow.com
Hasn’t replied to negative reviews
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I ordered in Germany for a expensive…
I ordered in Germany for a expensive medicine,the DHL didn't left me.any ticket in the postbox Dokternow helpt me to find the package, Very responsive and helpful.
Thank you
Top marks for DokterNow in my opinion!
DokterNow provides an extremely easy to use website that is quite simple to navigate and the doctor consultations are straightforward helpful and relevant to the condition you are querying. Further to that the administration of your order is thoroughly efficient and professional and I would not hesitate in recommending them.
Order not reveived
I haven't received my order and customer services has been holding me off for months and doesn't respond to emails anymore.
Attention fraud
Attention fraud! The address of the company is a simple rental office in the Netherlands and the number has an American area code. The support does not respond. I had my credit card blocked immediately after the purchase.
Quick and trustful
Quick and trustful. And if you have any questions they respond fast and informative. I have bought items several times
Expensive but works
Got the products I requested. Once had to get a refund. Refund was requested without any problems :)
I'm really Happy ❤❤ Trust and…
I'm really Happy ❤❤ Trust and Recommendation is 100% for them very fast shipping . I'M REALLY GRATEFUL THANK YOU
Received as described
I received authentic medication on a cold pack within 2 weeks of order by courier delivery. I was worried I was not going to receive it, but I did.
100% LEGIT NOT SCAMMERS
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