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Do Health Reviews 

1,055
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 720 reviews, reviewers overwhelmingly had a great experience with this company. People are very pleased with the comprehensive blood testing and how readily available and well-explained the results are within the app. Reviewers find the overall user experience a game-changer, noting the encouraging impact of proactive health management and the detailed insights provided about personal health status. However, some customers felt that the suggested actions are too basic, such as adding leafy greens, or that the weekly guidance lacks sufficient personalization based on their test results. A few other people also felt that the app could benefit from showing a history of completed actions and that occasional technical issues, like app crashes, were encountered.

What people talk about most

User experience

Users describe positive interactions with user_experience, highlighting that the app is easy to navigate and... See more

Service

Reviewers highlight positive aspects of service, noting that booking blood tests is quick and... See more

Product

Customers had positive experiences with product, expressing deep satisfaction with the thorough blood tests... See more

Application

Customers consistently note positive experiences with app, highlighting how easy it is to navigate and... See more

Response time

Consumers find response_time to be positive, consistently highlighting speedy and prompt results within a few... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Do health is a great way to find out what your body is doing. GP’s don’t even come close to providing this amount of information or an explanation of what could be achieved if new or different habits... See more

Company replied

Rated 5 out of 5 stars

Very Easy to access, professional and extremely thorough blood test. So easy going to Holland and Barrett in Leicester and lovely phlebotomist who got me in earlier than my appointment time ... lov... See more

Company replied

Rated 5 out of 5 stars

This is a fantastic initiative and really worth your while and every penny. There are numerous locations to access your blood tests, which are done in nice clinics with friendly service and then fast... See more

Company replied

Rated 5 out of 5 stars

This is a great tool for preventative health. Having regular blood tests and then tips on how to improve those results is key to living healthier for longer. What’s great it’s very affordable and good... See more

Company replied


Company details

  1. Wellness Program
  2. Blood Testing Service

Written by the company

Stop guessing, start doing. Get blood tests, personalised weekly plans and coaching based on your biology. Co-founded by Dr Rangan Chatterjee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,055)

1,054 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic App

Easy, insightful and lots of tips on how to make subtle changes to your lifestyle. It has picked up on something (major) my GP has missed to do with heart health so I am now investigating further and I’m so thankful I went ahead with the app! Thank you!

28 July 2026
Unprompted review
Do Health logo

Reply from Do Health

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Rated 4 out of 5 stars

I'm not rating the company

I'm not rating the company, I'm rating how they responded to an email... I've not used the service so this is not a rating on the app. I got a quick answer to the straightforward question: where can I get the blood tests done. I couldn't find the map on the website, not sure if it's there but I was sent a link to it.

2 August 2026
Unprompted review
Do Health logo

Reply from Do Health

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All our locations can be found here https://dohealth.co/our-locations

Rated 2 out of 5 stars

test cancelled on arrival

Sadly, I feel that the blood testing set up has let me down before we even started. I expected a more polished approach as the testing is completed by large company Randox. Appointments appear to be weekday's only and there are too few sites, so be prepared to travel.

My appointment was cancelled after I arrived, having travelled miles and at cost to park, congestion charges etc. They have no back up plan for staff sickness.

My expenses were refunded on the spot and I was asked if I wanted to rebook using the app or to refund the entire plan if I was unhappy. The lady I spoke to was nice but it all seemed pretty amateur and I got the impression this is too often the case. All in all a complete waste of time as I had to take time off work.

Now await a written response on email to request for full refund.

The app seemed ok.

5 August 2026
Unprompted review
Do Health logo

Reply from Do Health

Hello Louise,

We are so sorry about the late cancelation of your appointment. Indeed, Randox is currently struggling with sick leave of some of the phlebotomists, even with back up in place.

We will be processing your full refund asap.

Once again, a big sorry from our side 💚

Rated 4 out of 5 stars

Initial blood test.

Booking the initial blood test was very difficult with nothing available. I’m hoping it’s easier to book the follow-up.

6 July 2026
Unprompted review
Do Health logo

Reply from Do Health

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Rated 3 out of 5 stars

Potentially fantastic with a significant flaw

So great in so many ways, blood test really informative, weekly plan that moulds to your personal needs and constraints so helpful. Let down by a potentially fantastic AI “Joy” sadly Joy freezes very often, and doesn’t answer - or sometimes types out its thinking, or once 1000s of words of rubbish which I couldn’t then delete - all this is frustrating and spoils a potentially fantastic system UPSATE: 14th August - yes to be fair it has been significantly better in last few days and has not froze at all so the updates seem to have worked 😊

4 August 2026
Unprompted review
Do Health logo

Reply from Do Health

We have made some big improvements to Joy last week. Feel free to try it again please 💚

Rated 5 out of 5 stars

Early days yet but blood appointment…

Early days yet but blood appointment took a month to book although results available a few days later. Blown away by the InDepth markers tested in order to Help me optimise my Heath. Wish it had been available decades ago but better late than never. Excited to see how I can take control Of some aspects of my health I would otherwise have no knowledge of .

4 August 2026
Unprompted review
Do Health logo

Reply from Do Health

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Rated 1 out of 5 stars

I’m hopeful it’ll get better when I finally get my results

I’m hopeful it’ll get better once I get my test results but I’ve been waiting over a week and not heard anything, and there’s nobody to contact for support because the whole thing is AI.
I booked my blood test in Colchester and the clinic postcode led me down a bus lane so to avoid I had to park a mile away, only to find out the clinic has a car park and have asked Do Health to provide the post code to clients rather than the clinic postcode. Again, as it’s all AI this simple thing hasn’t been resolved.
Let’s see whether the tests and AI coaching can improve the experience.

4 August 2026
Unprompted review
Do Health logo

Reply from Do Health

Sorry to hear about this Natalie 💚

Please do reach out to us at help@dohealth.co - that's not AI 🙂 and we will get back to you quickly.

Rated 5 out of 5 stars

Blood testing

Blood testing - making appointment and test itself was very simple and staff very friendly. Results- low B12 told to eat more oily fish and leafy greens. Which I already eat? What about a supplement?

4 August 2026
Unprompted review
Do Health logo

Reply from Do Health

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Rated 5 out of 5 stars

Easy to do

Easy to do
App easy to follow
Extensive testing in one place with dive in information above each biomarker and a plan to help one try to improve any numbers that are sagging behind.

28 July 2026
Unprompted review
Do Health logo

Reply from Do Health

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Rated 5 out of 5 stars

It has so far been quite insightful and…

It has so far been quite insightful and given me some things to focus on. It’s reassuring when results are good and motivating when there are areas for improvement.

31 July 2026
Unprompted review
Do Health logo

Reply from Do Health

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Rated 4 out of 5 stars

Blood test availablity was excellent…

Blood test availablity was excellent but none available in my area. Results were back very quickly and the app explains everything well. Love that you can download a pdf of the result. Have only used the ai bot once to ask about preparing for blood test. Will need to play with it a bit more to see how useful it is. Not totally convinced by weekly suggestions Mays struggle to keep up with some and then I assume they change each week. I would often to a full blood test each year which costs menthe same a the 3 offered by do health so good value although the follow up test are not as extensive as the initial one so I'm not sure what's included.

29 July 2026
Unprompted review
Do Health logo

Reply from Do Health

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Rated 5 out of 5 stars

Fast blood results

Really easy to access. Results obtained quickly with great explanation! Would totally recommend!!

29 July 2026
Unprompted review
Do Health logo

Reply from Do Health

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Rated 5 out of 5 stars

Peace of mind

I wanted to know more about my state of health. I'm 70 so it matters to me. I was reassured by my results & encouraged to try and improve it still further. I trust Do Health.

23 June 2026
Unprompted review
Do Health logo

Reply from Do Health

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Rated 4 out of 5 stars

Cut through the ‘health noise’ and know for sure

Fast efficient bloods taken at nearby clinic. Detailed analysis of results back within a couple of days.
Practical steps that are simple to incorporate.
Would recommend this service and app, for those finding it difficult to navigate through all the ‘health noise’ particularly aimed at middle aged women - which can often be contradictory, leaving us feeling confused and overwhelmed.

2 August 2026
Unprompted review
Do Health logo

Reply from Do Health

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