My myheritage raw data was not suitable to obtain the haplogroup which was the main reason I had signed up for their ultimate pack, but I am happy that they were quick and prompt in setting the issue... See more
Company replied
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Excellent company with helpful customer support that always respond very quickly. There are always new features and the purchase packs include a lot of admixture reports and G25 coordinates. I've been... See more
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I usually get a little less than a fifth Native American and on my unimputed i get 21%native American and on my imputed results i get 25 +% Native American.....on Ftdna, ancestry DNA, myheritage, livi... See more
The UX to get the requested RAW DNA converted file was a tricky thing to me. I did not succeed to find the converted file in the Dashbord on my own due to non concrete instructions. However, the Tea... See more
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Company details
Written by the company
DNAGenics provides direct-to-consumer DNA analysis focused on helping people explore and better understand their genetic ancestry. By using advanced ancestry algorithms and modern genetic data interpretation, we transform DNA information into clear and accessible ancestry reports. Our service analyzes genetic markers to estimate ancestral origins and provide insights into family heritage. The reports are designed to be easy to read and understandable, helping customers explore their roots, learn more about their family history, and expand their genealogical research. We are committed to providing transparent information and continuously improving our analysis methods as genetic science evolves. Our goal is to make DNA insights more accessible while presenting results in a clear and responsible way. At DNAGenics, we believe that discovering your ancestry can be an engaging and meaningful experience. Our platform is designed to help customers explore their genetic background and gain a deeper understanding of their heritage through straightforward reports and educational insights.
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4.3
Excellent
95 reviews
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I like the product & the team
The UX to get the requested RAW DNA converted file was a tricky thing to me. I did not succeed to find the converted file in the Dashbord on my own due to non concrete instructions.
However, the Team rushed to support me with that & now I am totally happy, after I succeded to upload and interpret my Raw DNA file to FamilyTreeDna service.
29 April 2023
Reply from DNAGENICS
Thank your for your feedback!
DNA Genics support is excellent and analysis very rich
DNA Genics support is excellent! Very clear guidance. In addition, their ability to upload raw DNA data is excellent and then they provide extensive interesting analysis about your results - way more detail than I expected!
12 April 2023
Reply from DNAGENICS
Thank your for your feedback!
the generated raw files from nebula wgs…
the generated raw files from nebula wgs to 23andme v5 is absolute garbage.
EDIT:
after confusing reports and data at first, the support provided great information and helped with further interpretation.
9 April 2023
Reply from DNAGENICS
Thank you very much for your feedback!
I’ve been a ged match user for years…
I’ve been a ged match user for years and just recently learned of g25, the concept and effort is awesome , (prices not terrible either ) however both tests Samples from ftdna and ancestry I uploaded , the conservative estimates just lump me at 100 percent of European ,(not remotely true) the intermediate results seem to be most accurate from my years of other research of my ancestry, but I was disappointed with what I paid to not have chromosome painting for the intermediate results. Regardless great project and I think it’s worth people checking this out for sure .
23 February 2023
Unprompted review
Reply from DNAGENICS
Thank you for your feedback and for trying our G25-based analyses. Different models (such as conservative vs. intermediate estimates) are designed to emphasize different statistical approaches, which can sometimes produce varying interpretations of ancestry.
Regarding chromosome painting, availability depends on the specific analysis model used. We appreciate your feedback and are continually improving the platform and expanding features as new datasets and methods become available.
Ethnicity Diversity
I was impressed with just how much more detailed the calculators are for determining admixture. Being able to fine tune my ethnic background opens up a whole new set of tools in tracing my ancestry.
1 February 2023
Reply from DNAGENICS
Thank you very much for your feedback!
According to dna genics I had a certain…
According to dna genics I had a certain MTHFR mutation which I don't have. I spent a lot of time researching this mutation so that was a big waste of time. They did give me my money back.
24 January 2023
Reply from DNAGENICS
Thank you for your feedback.
As we indicated, our reports are based on your RAW file. We cannot guarantee the quality of the content of the file you upload, since the company you have been tested with may have generated errors in the generation of the file for various reasons, such as genotyping problems or quality controls on your DNA company.
We helped you to resolve the issue and we refunded your second purchase since you purchased the same service twice.
Ethnic definitions are not clear in…
Ethnic definitions are not clear in many admixture and G20 projects. Shared modern ethnicity could contain more subethnic groups and be more representative.
24 January 2023
better then many other...
great reports like the "Human Leukocyte Antigen" Report, the "Centromeres and Low Coverage DNA Regions" Report. The Deep Ancient Reports with Samples ar very helpfull to understand all the Results and the own Heritage. I like the Admixture Studio and the powerful G25 Studio. The imputation Service of RAW Files is a great feature too. i miss the DNA Match Service, but i see he will coming soon :)
17 January 2023
Interesting algorithm
The company showed to much Scandinavian in my Irish father. The number that I find reasonable is around 10%. Finding Jewish in my mother was interesting though as this is the only test to find it. I wonder how your algorithm is set up to find it. I wonder what the unidentified Asian is meaningful for.
9 January 2023
Great service
Great service! Many different ethnicity estimates. Regular updates and new features. Highly recommend!
9 January 2023
Self knowledge
It's a wide way to know our present and the past.
An excellent method to self knowledge!
Congrats to all DNAGenics staff!
1 January 2023
I usually get a little less than a…
I usually get a little less than a fifth Native American and on my unimputed i get 21%native American and on my imputed results i get 25 +% Native American.....on Ftdna, ancestry DNA, myheritage, living DNA, CRI-genics on all of these companies i get less than a fifth Native American... and I get 80 plus Iberian... because my father was a Spañard from Spain and my mother was from New Mexico and she was mostly Iberian and with some Native American heritage... so I am disappointed because it is a lopsided result... but North Spain is correct 💯
23 December 2022
A diaspora from the Middle East to survive.
The set of results of specialized algorithms that lead to conclusions that fit our history and genealogy.
19 December 2022
Reply from DNAGENICS
Thank you for taking the time to share your feedback with us on Trustpilot. We are thrilled to hear that you had a positive experience with our company.
Your satisfaction is our top priority, and we are grateful for your kind words. We strive to deliver the best possible service to all of our customers.
Thank you for your support and for choosing DNAGenics. We hope to have the opportunity to serve you again in the future.
Reply from DNAGENICS
Thank you for taking the time to leave a review for our company on Trustpilot. We are thrilled to hear that you had a great experience with us and that you were satisfied with our products and services.
At DNAGenics, customer satisfaction is our top priority, and we are grateful for your kind words. We strive to deliver the best possible service to all of our customers.
Thank you for your support and for choosing DNAGenics. We hope to have the opportunity to serve you again in the future.
Dnagenics phasing tool
I putted it the middle bc I find the initiative very good but I results very bad. I firstly thought it could be real but after putting parents/phased raw data with mine I could see clearly they aren’t correct
11 December 2022
Reply from DNAGENICS
Thank you for taking the time to leave a review for our phasing service on Trustpilot. We appreciate your feedback and are sorry to hear that you had a less than satisfactory experience.
At DNAGenics, customer satisfaction is our top priority, and we take all feedback seriously. We are sorry that we were not able to meet your expectations on this occasion.
We would like to address any issues you may have had and see if there is anything we can do to improve your experience with us.
Your feedback is extremely valuable to us, and we will use it to make improvements to our products and services.
Not too shabby…
I like the fact that It’s an all-in-one dna study. I like the fact that i can gain insights through different models. The mtDNA and yDNA are well priced. My only issue with it is, I know for 100% fact that my Y Haplogroup is I1-L258, not I1-Z138 as I am positive for marker rs760079339. Other than that, I think it’s great and I can’t wait to see what they can do after their reference panel gets larger.
10 December 2022
Reply from DNAGENICS
Thank you for taking the time to leave a review for our company on Trustpilot. We are thrilled to hear that you had a great experience with us and that you were satisfied with our products and services.
At DNAGenics, customer satisfaction is our top priority, and we are grateful for your kind words. We strive to deliver the best possible service to all of our customers.
Thank you for your support and for choosing DNAGenics.
Amazing amount of data for the price !
7 December 2022
Reply from DNAGENICS
Thank you for taking the time to leave a review for our company on Trustpilot. We are thrilled to hear that you had a great experience with us and that you were satisfied with our products and services.
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