Very knowledgeable shop staff; whilst we had dome some research and were confident I what we wanted, he took the time to go through the various DJI options & models with us ensuring that we bought th... See more
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Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
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I'm still reading the guide tutorial online not using…
I'm still reading the guide not using yet
It was a straightforward process from…
It was a straightforward process from start to finish. Thank you
Very quick delivery
Awful experience
Awful experience. Website said 1 hour, pick up from store. Ordered it and then i noticed on my online account it changed to available next day. The next day came and i heard nothing so i went to the store. They told me they only get a delivery on a Wednesday (this was Saturday) so 1 hour turned into 5 days. The Wednesday came and still no communication. I contacted them by email to be told it was going to be another week. No apology or anything to make this right. Don't bother. Order off Amazon and get it delivered same day. No wonder the highstreet is dead.
I am happy with your product
I am happy with your product. We were waiting 2 months of Avata 360 lens and you had lucky ones inside and very quickly with delivery that took media market or DJI shop months.
Yet again, delayed delivery
Customer service team are really nice and helpful but I have placed 2 orders with DJI now and both haven’t arrived when supposed to. Because a signature is required on Delivery, I have to make plans to be at home so when it doesn’t arrive, it’s a big problem.
Purchasing my first drone was easy
Purchasing my first drone from this store was incredibly easy. It gave me peace of mind knowing I was buying from a legitimate DJI retailer. They provide all the aftercare and support needed for a beginner, which was exactly what I looked for. To top it off, they offered the best deal online.
Amazing Service Great Product Very Precise and quick Delivery
Absolutely Best service very precise and organised everything on the time and next day delivery super fast.
Good product quality and well organised.
Thank you.
Great bit of equipment only problem has…
Great bit of equipment only problem has been pairing my camera to my mobile
Excellent cameras
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