DJI | Hasselblad Reviews 

6,165
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, noting their quality and how well they meet requirements. Many people highlight the efficient order processing and fast delivery services, often receiving items the very next day. The communication from the company is frequently commended for being clear and providing peace of mind, while the staff are described as knowledgeable and helpful. However, some customers also noted issues with delivery. A few people experienced delays or non-delivery due to courier problems, including false reports of absence or lost items. Additionally, some reviewers were not happy with discrepancies regarding promised next-day delivery or errors in postal addresses, leading to inconvenience and wasted time.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, ease of use,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency, often... See more

Service

Customers consistently note positive experiences with service, often describing it as brilliant, excellent,... See more

Staff

Consumers generally report positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

Order

People report positive experiences with order, often highlighting the quick processing and delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very knowledgeable shop staff; whilst we had dome some research and were confident I what we wanted, he took the time to go through the various DJI options & models with us ensuring that we bought th... See more

Rated 5 out of 5 stars

Very pleasant customer service rep. I rang last Friday to check delivery status on m8crophones for my grandson. The courier had not collected them from the store. It was looking luke they would not be... See more

Rated 5 out of 5 stars

I was pleasantly surprised by how quickly my order was processed. I placed my order after 3 pm, but it was still packed and dispatched the same day. I was told it would arrive the next day, and I... See more

Rated 5 out of 5 stars

I’ve ordered numerous products from here and every single one has arrived on time if not earlier. The communication between placing the order and receiving the product has been second to none and I h... See more



Company details

  1. Electronics Store
  2. Camera Store
  3. Hobby Store

Written by the company

Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.6

All reviews

(6,165)

2,143 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful experience

Awful experience. Website said 1 hour, pick up from store. Ordered it and then i noticed on my online account it changed to available next day. The next day came and i heard nothing so i went to the store. They told me they only get a delivery on a Wednesday (this was Saturday) so 1 hour turned into 5 days. The Wednesday came and still no communication. I contacted them by email to be told it was going to be another week. No apology or anything to make this right. Don't bother. Order off Amazon and get it delivered same day. No wonder the highstreet is dead.

10 July 2026
Unprompted review
Rated 2 out of 5 stars

Yet again, delayed delivery

Customer service team are really nice and helpful but I have placed 2 orders with DJI now and both haven’t arrived when supposed to. Because a signature is required on Delivery, I have to make plans to be at home so when it doesn’t arrive, it’s a big problem.

21 July 2026
Rated 5 out of 5 stars

Purchasing my first drone was easy

Purchasing my first drone from this store was incredibly easy. It gave me peace of mind knowing I was buying from a legitimate DJI retailer. They provide all the aftercare and support needed for a beginner, which was exactly what I looked for. To top it off, they offered the best deal online.

21 July 2026

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