DJI | Hasselblad Reviews 

6,045
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 2,206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, highlighting ease of use and impressive features. The ordering process is described as straightforward, with clear communication and helpful updates. Many commend the fast, reliable, often next-day delivery. Staff are noted for their exceptional knowledge and helpfulness, contributing to a first-class overall service. However, some customers noted occasional delivery issues, including delays or packages not arriving as promised. Others found product battery life to be limited or not matching advertised runtimes.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as well-made, solid, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the first-class service and... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, attentiveness, and... See more

Order

Customers consistently note positive experiences with order, praising the straightforward and easy ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered numerous products from here and every single one has arrived on time if not earlier. The communication between placing the order and receiving the product has been second to none and I h... See more

Rated 5 out of 5 stars

The website was really easy to navigate. Found the products and accessories I was after in just a few clicks, added them to my cart and made payment. My order was processed the same day and I received... See more

Rated 5 out of 5 stars

Item arrived a bit late… after talking with the courier they told me it was lost - I sent emails to you telling you all this (at their request) and less than an hour later got a text saying the pack... See more

Company replied

Rated 5 out of 5 stars

Order process was straightforward and easy. Delivery was next day and all items arrived as expected. Have only used the products for 1-2 weeks, so no product feedback included.

Company replied



Company details

  1. Electronics Store
  2. Camera Store
  3. Hobby Store

Written by the company

Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.6

All reviews

(6,045)

2,190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Putting things right is what matters!

What makes a company great is not when they get things right straight away, it's how they deal with any problems.
The Amazon listing for the item I purchased wasn't clear about whether a charger was included. After I raised this, a charger was supplied free of charge, and better still arrived the very next day.
Thank you so much for excellent service.

14 July 2026
Rated 5 out of 5 stars

Gym tiktoks

I bought these to start doing tiktoks in the gym and they are worth the buy amazing quality really good noice cancellation for me when I’m in the gym 100% recommend!

14 July 2026
Rated 5 out of 5 stars

Love this company telephone support is…

Love this company telephone support is absolutely brilliant..easy to understand and very straightforward...as for the dji1000 v2...what a brilliant bit of kit...will be staying with this company ...have been with another powestation company for years....will not be going back.

14 July 2026
Rated 3 out of 5 stars

Great items as always from DJI, but not without a couple of niggles

Great items as always from DJI. The only things that weren’t great was the packaging. Two small items packed into a large box, which means they were bouncing about in the box. Plus they wouldn’t ship to the Scottish Highlands, which is still on the mainland of the UK and we receive deliveries from all the couriers no problem - so no idea why they wouldn’t ship here. Had to have the items sent to my parents in Yorkshire, for them to post to me.

13 July 2026
Rated 1 out of 5 stars

Appalling delivery by DPD/DJI

Appalling delivery by DPD/DJI - claimed they miss us on the first, but people at home and an alternate provided. Unilaterally cancelled the second. Delivered on the third attempt after they were told not to and that the order had been cancelled. Had to borrow a drone to meet a survey requirement. DJI didn't want to know!

12 July 2026
Rated 5 out of 5 stars

The company doing fast delivery

The company doing fast delivery, adding the shop app is much easier to see where your package is ,

Only the dji Osmo 5 pro isn't the best out of the box experience, the dji mimo app doesn't doing the verification code very well you can only press the numbers instead the letters on your keyboard, but the better option is to activate your account on a pc or laptop, to verify your email adress,

13 July 2026

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