Everything was awesome except for the earrings I got. The backing on them is pretty poor quality. I had to use pliers to bend them so the backs wouldn't just slide right off. Somewhat disappointing as... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If an item doesn't fit or is faulty, the return process is very quick and smooth, though it does cost money. Customer service is friendly, fast, and accommodating. They have some truly ex... See more
Company replied
I’ve been buying my clothes from Disturbia for years now. I am almost always very impressed by the design/construction of the clothing I purchase. Shipping and delivery time is also incredibly fast. I... See more
Company replied
Good customer service, I had an issue with a double payment that got resolved in less than a week. Good shipping times, they handle their returns and exchanges by the book (they reserve the size you w... See more
Company replied
Company details
- Women's Clothing Store
- Clothing Store
- Clothing Supplier
- Fashion Accessories Store
- Men's Clothing Store
- Streetwear Store
About Disturbia
Written by the company
Shop Womens Shop Dresses Shop Accessories Shop Mens Contact Us
ABOUT DISTURBIA
Established in 2003, Disturbia is a UK-based fashion brand dedicated to dressing the Other. Where light and darkness intertwine, Disturbia blazes its trail, creating otherworldly fashion to empower those who dare to celebrate all that is distinctly individual.
Contact info
3 Silverton Court, NE23 7RY, Cramlington, United Kingdom
- +44 (0)333 091 6980
- help@disturbia.co.uk
- disturbia.co.uk
4.4
Excellent
27K reviews
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I own two dresses from this brand and I…
I own two dresses from this brand and I am Obsessed ! Great fit, lovely fabric and unique design. Plus, shipping and delivery is Quick !
23 July 2026
Reply from Disturbia
Hi Rebecca,
We're thrilled to hear you're obsessed with your two dresses! It's wonderful that you love the great fit, lovely fabric, and unique design. We're also happy that your shipping and delivery were quick!
Reply from Disturbia
Hello Katie,
We appreciate your positive feedback! We're so glad you're happy with our clothes and that our shipping and exchanges were fast for you. Thank you!
Shipping was really quick and nice items
Shipping was really quick and items look lovely. Only reason not a 5 star is that the sizing isn't consistent and doesn't always match the size guide so had to send back everything from my latest order.
23 July 2026
Reply from Disturbia
Hi Hayley,
Thank you for your feedback! We're glad to hear that your order arrived quickly and that you found the items lovely. We sincerely apologize for the inconsistency in our sizing and the inconvenience this caused with your recent order. We understand how frustrating it can be when items don't fit as expected, and we appreciate you bringing this to our attention as it helps us improve our size guides.
Reply from Disturbia
Hello Marika,
We're so glad to hear that our sizing was accurate for you and that our return process was easy to navigate. We appreciate your positive feedback!
very cute shirt but one of the straps…
very cute shirt but one of the straps came broken. it was luckily an easy fix but still disappointing. the matching skirt was also very stiff and shapeless in an awkward way.
23 July 2026
Reply from Disturbia
Hi Bella,
We are truly sorry to hear about the broken strap on your shirt and the issues with the skirt's fit. We appreciate you bringing these quality concerns to our attention; we are always working to improve our products. If you could please contact our customer service team, so they can look into this further for you.
Perfect birthday gift
I purchased this for my best friends birthday and it arrived much sooner than I expected for international shipping! Processing time was incredibly quick, the shirt was packaged well and safe, it fit perfectly, and it's of a great quality. I do not fear any easy catching or pulling on the mesh! Highly recommend.
20 July 2026
Reply from Disturbia
Hi Kell,
We're so happy to hear that your friend's birthday gift arrived much sooner than expected, especially with international shipping! It's wonderful that the processing was quick, the shirt was well-packaged, fit perfectly, and is of great quality. We're delighted you don't have to worry about the mesh.
Reply from Disturbia
Hello Zuzanna,
Thanks for your great review!
Reply from Disturbia
Hello Courtney,
Thanks for your brilliant review!
Fast delivery
Fast delivery, but when something did go wrong, costumer service was quick to help solve the problem
19 July 2026
Reply from Disturbia
Hello Mina,
We're so happy to hear that you had a positive experience with our Customer Experience team, even when an issue arose. We always strive for quick resolutions!
Super Easy Exchange!
I ordered a pair of shorts and after discovering i wanted a tighter fit when I received them, the exchange process was super quick and easy! And the new size is perfect!
16 July 2026
Reply from Disturbia
Hi Joelle,
We're so glad to hear that the exchange process for your shorts was quick and easy! It's wonderful that the new size is perfect for you. We appreciate you sharing your positive experience!
Excellent design
Excellent design, fit, and swift delivery! I highly recommend this brand!
22 July 2026
Reply from Disturbia
Hello there,
We're so pleased to hear that you are happy with the design, fit, and swift delivery of your order! Your high recommendation means a lot to us.
Still haven’t received my package
Still haven’t received my package. So I can’t really say anything
22 July 2026
Reply from Disturbia
Hi there,
We are very sorry to hear your package has not arrived. We understand your frustration and are actively looking into this delivery delay for you. If you could please contact our customer service team, so they can look into this further for you.
nice
dress is beautiful and got here quickly :) i used the size chart to pick a size and it fits great
22 July 2026
Reply from Disturbia
Hi Ellen,
We're so happy to hear that your beautiful dress arrived quickly and that using the size chart helped you find the perfect fit!
Delivery was super fast
Delivery was super fast, very good quality, great experience + will definitely be buying more in future
21 July 2026
Reply from Disturbia
Hello Robyn,
We're so glad you had a great experience with our fast delivery and good quality! We appreciate your positive feedback and look forward to serving you again.
Bad quality
I bought a dress recently and all of the velvet pieces are just flying in the air charging 70 euro for a dress that sheds is insane
22 July 2026
Reply from Disturbia
Hi Liva,
We are truly sorry to hear about the issue with the velvet shedding from your recently purchased dress. We understand your frustration, especially given the price point. We aim for the highest quality, and it's clear we fell short in this instance. If you could please contact our customer service team, so they can look into this further for you.
love the pants and tights
love the pants and tights! the shoes are a bit strange for my feet with the wide base, but everything about purchasing was easy and straightforward.
19 July 2026
Reply from Disturbia
Hello Eustacia,
We're so happy to hear you love the pants and tights! We appreciate your feedback regarding the shoes and are glad to know that your purchasing experience was easy and straightforward.
I have made multiple orders with…
I have made multiple orders with disturbia after finding them, delivery is fast every time. I love their clothing, they are just so beautiful and unique and fit really nicely, I have never had clothes that look so good! Honestly obsessed with their store now 😅😅😅
5 August 2026
Unprompted review
Reply from Disturbia
Hi Samantha,
We're absolutely thrilled to hear you're obsessed with our store! It's wonderful that you love our unique and beautiful clothing, and that the fit is perfect for you. We appreciate you noting our fast delivery too!
Simply gorgeous
Every single piece from Disturbia is a small work of art. The prints are amazing, they make your style shine and I were rich my whole house would be Disturbia.
21 July 2026
Reply from Disturbia
Hello there,
We're absolutely thrilled to hear how much you appreciate our pieces and their unique prints! It's wonderful to know they help your style shine. We love the idea of your whole house being Disturbia – thank you for your incredibly kind words!
Still waiting on my order
Still waiting on my order. I guess FedEx effed up and lost the parcel, but Disturbia's customer service told me to wait 21 days before investigating the whereabouts of the shipment further.
19 July 2026
Reply from Disturbia
Hi,
We're truly sorry to hear about the trouble with your order and the frustration caused by the delay. We understand how concerning it is when a parcel goes missing, and we apologize for the inconvenience of the waiting period. We appreciate your patience as we work with our shipping partners to investigate these situations. Your feedback is valuable and will be shared with our team.
Love them
If an item doesn't fit or is faulty, the return process is very quick and smooth, though it does cost money. Customer service is friendly, fast, and accommodating.
They have some truly exceptionally beautiful patterns here. I love the designs.
The fabrics I’ve had so far have all felt good, too.
Sizes generally run true to the size chart. However, I wear one size larger here than in other stores, so be sure to check the details carefully beforehand. Reviews can be very helpful for this, too.
Unfortunately, the workmanship often isn't high quality; the items are sewn in a very simple way. You’d expect more given the prices, so I usually order during sales.
Shipping usually takes less than a week (to Germany).
Despite this, I’m very satisfied so far and would order again.
21 July 2026
Reply from Disturbia
Hello Heidi,
We truly appreciate you taking the time to share such a detailed and thoughtful review of your experience with us. We're happy to hear that you find our return process quick and smooth, and that our customer service team has been friendly, fast, and accommodating. It's wonderful to know that you love our unique patterns and designs, and that the fabrics have met your expectations for comfort.
We also value your feedback regarding sizing and workmanship. We understand your point about sizing variations and the importance of checking our size chart and reviews, and we're glad you find our community's input helpful. We also acknowledge your concerns about the quality of workmanship given our pricing, and we assure you that we are continuously working to improve all aspects of our products. Your comments are invaluable as we strive to enhance the value we offer to our customers. We're delighted that, despite these points, you remain satisfied and would consider ordering from us again.
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