DIsplate made an error in sending us the incorrect item in our order. The item sent to us visually looked VERY similar to the correct item. We sent an email to their Displate Client Experience Team... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Displate makes beautiful metal posters. I've gotten three in total and all of them were easy to hang and look lovely. My most recent order was two posters and they were taking longer than expected so... See more
Company replied
Genuinely the best customer service I’ve experienced, my display came in a little bent from shipping, I let them know and they instantly without any other questions sent me another one with the tracki... See more
Company replied
Im super pleased with Displates customer service from start to finish. I had issues with getting the incorrect amount of magnets and they hoped on the issue right away with the option to totally ref... See more
Company replied
Company details
Written by the company
We print collectible metal posters that make this reaaally sweet wup-wup sound when you spin them around. Plus, they look super cool no matter where you put them! Any passion you have is here, waiting to enter your collection as a Displate.
Contact info
Al. Jerozolimskie 123a, 02-017, Warsaw, Poland
- support@displate.com
- displate.com
4.7
Excellent
19K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Friendly and helpful customer service.
Friendly and helpful customer service.
Package failed to get delivered by FedEx twice, but customer support was incredible with helping me get my posters back and booking a new delivery.
22 September 2026
Unprompted review
Reply from Displate
Hello Noah!
Thank you so much for your wonderful review! We're thrilled to hear that our customer service team was able to assist you effectively with the delivery issues. Your patience and kind words are greatly appreciated.
We hope you enjoy your new posters and look forward to serving you again in the future!
Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
very good solution
30 September 2026
Unprompted review
Reply from Displate
Hello Anas!
Thank you for the wonderful review and for taking the time to share your feedback with us. We're thrilled to hear that you found our solution very good! It’s always our goal to provide effective and satisfying products to our customers. 😊
Best,
Displate Team
_This answer was generated by an AI assistant._
Great and very efficient support…
Great and very efficient support service!
30 September 2026
Unprompted review
Reply from Displate
Hello Stefan!
Thank you so much for your kind words about our support service! We're thrilled to hear that you found the experience efficient and satisfactory. It's always great to know that our team's efforts are appreciated.
We hope you continue to enjoy your Displate products and look forward to assisting you again in the future.
Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Still need help
The support from the Displate team was friendly and prompt. Unfortunately the coordination between Displate, shipping and delivery saw my order miss delivered and I have yet to receive my order. I would love to see this through and wish to state how much I love the products created by this company.
29 September 2026
Unprompted review
Reply from Displate
Hello Joshua,
Thank you for sharing your review with us.
We are very happy that you are satisfied with our support; however, we are really sorry to hear that your order was misdelivered and has still not reached you. We would love to see this situation through and get it resolved for you, especially as you enjoy our products so much!
Please be assured that we are continuing to investigate the issue and will do everything we can to find the best possible solution. Therefore, we have just reached out to you via email, and we would be grateful if you could check your inbox.
Thank you in advance.
Have a nice day!
Best,
Displate Team
Excellent support service!
29 September 2026
Unprompted review
Reply from Displate
Hello Thibault!
Thank you so much for sharing your positive experience with our support service. We're thrilled to hear that you were satisfied, and we look forward to serving you again in the future!
Best,
Displate Team
_This answer was generated by an AI assistant._
I LOVEDDDEDEDE ITTTT
29 September 2026
Unprompted review
Reply from Displate
Hello Fardeen!
Thank you so much for your enthusiastic review! We're thrilled to hear how much you loved your Displate. It's always great to see such excitement and joy from our customers.
We hope it adds a special touch to your space and continues to make you smile. If you have any more feedback or need assistance in the future, we're here for you!
Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
They look as good as they advertise!
I had placed a decent sized order with Displate and I never received a confirmation email. So, naturally panic set in. Did I just lose a couple hundred dollars??? Those thoughts immediately entered my mind. Well I reached out to customer service and they got right back to me the next day. Turned out I gave them the wrong email information. Fat fingered it as some might say. Anyway, before they could even respond to tell me the resolution the items arrived at my door. I got a good chuckle out of it. Shipping was less than 7 days from the time I ordered my tins. I couldn’t believe how beautiful they all turned out to be. Literally just like the website shows them to be. I’m leaving this review to help others know they are legit and the quality of their items is top notch. I’m so glad that I got their movie “posters” for my home theater room. It’s going to be the icing on the cake as I finish it.
22 September 2026
Unprompted review
Reply from Displate
Hello Cody!
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your new movie “posters” have beautifully complemented your home theater room and that the quality exceeded your expectations. It's also great to know that our customer service team was able to assist you promptly when there was a hiccup with the email confirmation. Your feedback is invaluable, and we're so glad everything turned out well in the end!
We hope you continue to enjoy your Displates and if anything else comes up, just know we're here to help. Thanks for choosing us for your home theater décor!
Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Great Support
Unfortunately, my Displate arrived damaged during transportation. However, the customer service team responded quickly and found a satisfactory solution within just one day.
I’m very happy with how the situation was handled and really appreciate the fast and helpful support. I would definitely order from Displate again anytime!
22 September 2026
Unprompted review
Reply from Displate
Hello Daniel!
Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that our customer service team was able to resolve the issue with your damaged Displate promptly and to your satisfaction. Your willingness to order from us again truly means a lot!
We look forward to welcoming you back soon and hope your next Displate arrives in perfect condition.
Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
The best customer service.
I have ordered many Displate poster over the past couple of years. Had no issues with them, they come in well-protected packages and arrive relatively quickly.
However the last 2 Displate posters I ordered came damaged. 2 separate orders, one was visibly bent and the other was slightly bent with a small indentation.
I contacted Displate support, sent them images of the posters and the packaging. They immediately contacted me back, stating that they will ship replacement posters at no cost to me, without needing to return the damaged items.
I am very impressed by their support, and the quality of their products. Highly recommended.
28 September 2026
Unprompted review
Reply from Displate
Hello Ken!
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our customer service team was able to resolve the issues with your damaged posters swiftly and satisfactorily. Ensuring that our products arrive in perfect condition is a priority for us, and we’re glad to know the replacements met your expectations. It’s great to hear that you’ve been enjoying our well-protected packages and their prompt arrival over the years.
We really appreciate your recommendation and look forward to providing you with more beautiful Displate posters in the future!
Wishing you a great day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Excellent Company
Such a good company! Their products are high-quality, and their customer service is excellent!
I had been having a tough time with the delivery of my package and Displate really helped to speed things along , then when I got my package and it arrived damaged Displate sent out a new one in record time and offered discounts for the inconvienience. Definetly worth buying from!
14 September 2026
Unprompted review
Reply from Displate
Hello Seren!
Thank you so much for your wonderful review and for taking the time to share your positive experience with us. We're thrilled to hear that you appreciate the quality of our products and that our customer service team was able to assist efficiently with the delivery issues and the damaged package. Your satisfaction is our top priority, and we're delighted we could resolve everything swiftly for you.
We hope you enjoy your new Displate, and we look forward to welcoming you back soon! Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Customer service addressed the issue…
Customer service addressed the issue and corrected it very quickly. Much appreciated. Looking forward to my next purchase!
10 September 2026
Unprompted review
Reply from Displate
Hello Kelly!
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that our customer service team was able to resolve your issue promptly. It’s always our goal to ensure a smooth and enjoyable process for our valued customers like you. We look forward to seeing which Displates you choose next!
Have a fantastic day, and happy collecting!
Best,
Displate Team
_This answer was generated by an AI assistant._
Excellent customer service
Excellent customer service
My Displate arrived bent, which was obviously disappointing, but the way their customer service handled it was excellent. They replied quickly, were really friendly and helpful, and gave me the choice between a replacement or a refund with no hassle.
I chose a refund, and they sorted everything out straight away. The whole experience was really easy and reassuring, and it definitely hasn’t put me off ordering from Displate again in the future.
Really impressed with how they handled the issue, great customer service.
28 September 2026
Unprompted review
Reply from Displate
Hello Harry!
Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that our customer service team was able to assist you swiftly and efficiently, making your experience smooth despite the initial hiccup with your order. Your kind words about their friendliness and helpfulness truly mean a lot to us!
We're glad that you felt reassured by the resolution options offered and are delighted to know you would consider ordering from Displate again. Thank you once again for your feedback and for giving us the opportunity to make things right.
We look forward to welcoming you back soon!
Best,
Displate Team
_This answer was generated by an AI assistant._
Perfect :) the supporter helped me…
Perfect :) the supporter helped me really well!
21 September 2026
Unprompted review
Reply from Displate
Hello Samy!
Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that our supporter was able to assist you effectively. It's always our goal to provide helpful and friendly service.
We hope you continue to enjoy your Displate, and we look forward to serving you again in the future. Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
The service was promt
The service was promt, polite, and kept simple. I had no issues with communication and I eagerly await the resolution to my issue.
28 September 2026
Unprompted review
Reply from Displate
Hello!
Thank you for sharing your experience with us. We're thrilled to hear that our service was prompt and polite, and that communication was clear and straightforward. We are just as eager as you are for the resolution of your issue and appreciate your patience and positive feedback during this process.
Wishing you a pleasant day ahead!
Best,
Displate Team
_This answer was generated by an AI assistant._
Amazing customer service
The customer service is very patient and accommodating. I had an issue with my poster and they sent a courier to my place to pick it up, and upon retrieval they immediately sent a new one before it even arrived at their location.
The product itself is also very aesthetically pleasing and it makes my wall look so much more awesome.
28 September 2026
Unprompted review
Reply from Displate
Hello,
Thank you so much for your glowing review! We're thrilled to hear that our customer service team was able to assist you efficiently and that the replacement process was smooth. It's great to know you're enjoying your aesthetically pleasing Displate and that it has enhanced the look of your wall!
We hope you continue to enjoy your artwork and choose Displate for more stunning additions in the future. Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
I made a mistake when ordering more…
I made a mistake when ordering more pictures. Contacted customer support who were extremely quick in replying.
They explained what I needed to do and were extremely helpful.
Thank you 🙏
27 September 2026
Unprompted review
Reply from Displate
Hello Lorraine!
Thank you so much for your wonderful review! We're thrilled to hear that our customer support team was able to assist you promptly and effectively with your order. It's always great to know that our efforts are helping make things easier for you.
If you need any more assistance or have more pictures in mind to order, feel free to reach out. Happy decorating with your Displates!
Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
I would like to say thank you so much…
I would like to say thank you so much to Ewelina and the entire Displate team for the seamless experience. I had initially received my Gwent design Displate, however it had been dented and Displate replaced it free of charge.
24 September 2026
Unprompted review
Reply from Displate
Hello Janré!
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you were satisfied with how Ewelina and our team handled the issue with your Gwent design Displate. Making things right for our customers is our top priority, and it's great to know we hit the mark for you.
We hope you enjoy your new Displate and we look forward to serving you again in the future!
Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Straight forward communication and…
Straight forward communication and reliable service. I look forward to purchasing more posters from them in the (hopefully) near future!
25 September 2026
Unprompted review
Reply from Displate
Hello Joey!
Thank you so much for your wonderful review! We're thrilled to hear that you appreciated the straightforward communication and reliable service. It’s fantastic to know that you’re looking forward to expanding your poster collection with us soon.
We can't wait to see which designs you choose next! Wishing you a delightful day ahead.
Best,
Displate Team
_This answer was generated by an AI assistant._
Customer service was pretty phenomenal
Customer service was pretty phenomenal. Accommodating, kind, prompt. Thanks again.
26 September 2026
Unprompted review
Reply from Displate
Hello Kyle,
Thank you so much for your wonderful review! We're thrilled to hear that you found our customer service team to be accommodating, kind, and prompt. It's always great to know that our efforts are making a positive impact.
If there’s anything more we can do for you, just let us know. We’re here to help!
Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
The customer service was immensely…
The customer service was immensely helpful, and the Displates are super cool!
25 September 2026
Unprompted review
Reply from Displate
Hello Ilona!
Thank you so much for your wonderful review! We're thrilled to hear that our customer service team was able to assist you effectively and that you're loving your new Displates. It's great to know they've made a super cool addition to your space!
We hope you continue to enjoy your art and look forward to serving you again in the future.
Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
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