Displate Reviews 

18,726
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,331 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning metal posters, noting their incredible visual appeal, top-tier quality, and the convenience of the magnetic mounting system. Consumers are also deeply impressed by the exceptional support team, describing staff members as extremely friendly, approachable, and quick to resolve any unexpected problems. However, some people mentioned issues with damaged items arriving due to rough handling by external shipping companies or delivery delays. A few reviewers were not happy with communication gaps, noting instances where emails went unanswered for months or account information could not be updated.

What people talk about most

Product

People report positive experiences with product, noting that consumers frequently receive high-quality,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being extremely... See more

Quality

Clients share positive opinions on quality, consistently praising the beautiful printing, top materials, and... See more

Response time

Customers consistently note positive experiences with response time, frequently highlighting that the support... See more

Delivery service

Consumers find delivery service to be mixed, as many reviewers report fast shipping and well-packaged items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Displate makes beautiful metal posters. I've gotten three in total and all of them were easy to hang and look lovely. My most recent order was two posters and they were taking longer than expected so... See more

Company replied

Rated 5 out of 5 stars

Honestly the support here is unmatched by any customer support i have received in a very long time.. i wont go into details about the nature of the problem i had but displate support went ABOVE AND B... See more

Company replied

Rated 5 out of 5 stars

Genuinely the best customer service I’ve experienced, my display came in a little bent from shipping, I let them know and they instantly without any other questions sent me another one with the tracki... See more

Company replied

Rated 5 out of 5 stars

Im super pleased with Displates customer service from start to finish. I had issues with getting the incorrect amount of magnets and they hoped on the issue right away with the option to totally ref... See more

Company replied


Company details

  1. Interior Designer
  2. also in
  3. Art Handcraft

Written by the company

We print collectible metal posters that make this reaaally sweet wup-wup sound when you spin them around. Plus, they look super cool no matter where you put them! Any passion you have is here, waiting to enter your collection as a Displate.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(18,726)

1,439 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

Good, fast reply and nice person

21 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Fee!

Thank you for your kind words! We’re glad you received a fast and friendly response from our team.

Have a wonderful day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Wonderful Displate pictures

I ordered two large Displate pictures, one of which was incorrect but it was INSTANTLY sorted out. The pictures genuinely are as easy to hang as they say and can be gently plucked off the magnets to rehang if need be. I am more than pleased. The colours match the Internet pictures, which is quite something these days. I am very happy with my products.

21 October 2026
Unprompted review
Rated 1 out of 5 stars

Shipping nightmare.

For the size of the poster I was getting I felt the price was a little high, but not unreasonable. The quality was ok, but what really aggravated me was that I ended up paying $18 for shipping and then the delivery company they used charged me another $25 for duties and customs. That is over 100% of the price of the item in shipping and duties. There should have been a warning that this could happen. Would not buy from them again, felt deceived into paying $90+ dollars for a $38 poster.

26 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Luke,

Thank you for sharing your feedback. We’re sorry to hear that the additional shipping and customs costs left you feeling disappointed with your purchase. We understand how frustrating it can be when the final cost is significantly higher than expected.

Regarding the customs charges, these are not fees set by Displate. International orders may be subject to customs duties and/or taxes determined by local authorities. The amount can vary depending on the destination, product value, tariff classification, and local regulations, and these charges are outside of our control. We provide information about the possibility of additional customs fees in the cart before checkout, as well as in our FAQ and Terms of Use.

We’d appreciate the opportunity to take a closer look at your situation and see if there’s anything we can do to help, therefore, we have contacted you via email to assist you further.

Looking forward to your reply.

Have a great day.

Best,
Displate Team

Rated 5 out of 5 stars

Great customer service

I found the website very easy to navigate, and the different options for material weren’t at all difficult to find or hidden. I did request a refund however I at first was unable to due it starting to get processed early (not much of a complaint though), but it quickly got resolved within the hour

22 October 2026
Unprompted review
Rated 5 out of 5 stars

Quick refund and good communication.

26 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Amy!

Thank you for your kind review! We’re glad the refund was handled quickly and that you were happy with our communication.

Have a lovely day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

A quick, professional and helpful reply

A quick, professional reply that addressed all my issues and provided useful information on how to resolve them.

26 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Ivan!

Thank you for your kind words! We’re glad our team responded quickly, addressed all your concerns, and provided helpful information.

Have a pleasant day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Customer service at displate.com is…amazing

Customer service at displate.com is absolutely excellent, all they needed was photos of the damaged items and a few exchanged emails and they replaced the items for free without wanting the other items that came damaged shipped back which I thought was amazing. They are top notch when it comes to customer service and I highly recommend them if you are thinking about ordering don't hesitate they are a great company and they're products are amazing. Whatever you're into chances are they've got it. I want to thank them for making my experience great and stress-free thank you very much and have a great day. "Jake McGee"

26 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Jake!

Thank you for your wonderful feedback! We’re delighted our team could quickly replace your damaged items and make the whole process simple and stress-free. Your recommendation and kind words about our designs mean a lot to us.

Have a great day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 1 out of 5 stars

Nicht gekennzeichneter KI-Slop zu…

Nicht gekennzeichneter KI-Slop zu überteuerten Preisen.
Ich dachte mittlerweile müssten KI generierte Inhalte in der EU gekennzeichnet werden?

€:
It really can't be that hard to separate the AI content from actual art.
In this day and age almost all artists document their creation process.
Simply create a "non-AI" tag and only list the works of verified artists under it and hold anyone abusing the tag for their AI content accountable for damages/refunds - just like you (hopefully) handle it with stolen art right now.

25 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Johannes,

Thank you for sharing your feedback with us.

We’re sorry to hear that our collection has not met your expectations, and we appreciate you taking the time to explain your concerns in more detail.

Displate is an open marketplace where artists independently upload their designs. Our artwork validation process focuses on ensuring that submitted files meet our technical requirements rather than evaluating the tools or techniques used to create them. Unfortunately, there is currently no reliable technology that can consistently and accurately identify AI-generated content, which makes it difficult to distinguish such works automatically and with complete accuracy.

We understand your suggestion regarding a dedicated category for non-AI artwork and the importance of transparency for customers. While we’re unable to guarantee whether every individual design was created without AI assistance, we do offer ways to discover artists with an established creative identity and a consistent body of work.

Our Verified Creator Program highlights artists who demonstrate a distinctive creative vision, authentic craftsmanship, and an active presence on our platform. It can be a helpful starting point if you’re looking for work by creators whose artistic identity and creative approach are more clearly established. You can also explore our Brandshops, which feature officially licensed designs developed by our Creative Studio and approved by the respective rights holders.

Regarding pricing, our prices reflect the costs associated with production, materials, and maintaining the marketplace. We also regularly offer promotions on selected designs.

We recognize that trust and transparency are important when choosing artwork, and we appreciate you sharing your perspective. Your feedback helps us better understand what customers are looking for and where expectations may differ.

If you’d like to share any further thoughts, please feel free to contact us at support@displate.com.

Have a good day.

Best,
Displate Team

Rated 5 out of 5 stars

Great customer support

Timed discount code didn't apply, support provided one that was valid for a whole month so I could order at my own convenience.

23 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Tomas!

We’re glad our support team could provide a longer-lasting discount code, allowing you to order at your convenience. Thank you for your kind review!

Have a wonderful day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 4 out of 5 stars

Material & printing is really good, artworks are hit-or-miss

Material & printing is really good, perfect shipping. However the source image quality is pretty variable, some artworks are blurry even though some details may be crisp.

Support & refund service is also top notch, should you have a change of mind.

24 September 2026
Unprompted review
Displate logo

Reply from Displate

Hello Éric,

Thank you for your kind review!

We’re glad to hear that you’re happy with the materials, printing, shipping, and the support you received.

We also appreciate your comments regarding image quality. All artwork uploaded to our platform goes through a validation process to help us ensure the highest possible product quality. However, we understand that concerns may sometimes arise, and please know that we're always here and happy to help if you encounter any issues.

Thank you again for sharing your experience with us!

Have a good day.

Best regards,
Displate Team

Rated 5 out of 5 stars

Nice pictures and fast delivery,Thanks !

Nice pictures and fast delivery,Thanks !

24 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Michel!

Thank you for your kind words! We’re glad you’re happy with the pictures and speedy delivery. Have a wonderful day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Very helpful

Very helpful

19 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Levi!

Thank you for your kind words! We’re glad we could help.

Have a pleasant day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Love my Displate art!

Love my Displate art. Sharp colors on a cool sheet of metal. Also digging the easy magnetic wall mount system. I'll be back for more stuff from you guys down the road for sure. 👍

20 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Alexander!

We’re thrilled you love the sharp colors, unique metal finish, and easy magnetic mounting system. We can’t wait to welcome you back for more!

Have a fantastic day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Great product !!

Great product !!! Wonderful Customer Service. Would recommend highly.

23 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Anniemayy!

Thank you for your wonderful feedback! We’re delighted that you love your Displate and received great customer service. Your recommendation means a lot to us.

Have a fantastic day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Bent Limited Edition Displate

I'm received a bent limited edition Frieren and Himmel Displate due to a lack of care by FedEx - obviously this was not ideal and after spending over £120 on the item including delivery fees, it was heartbreaking to open. I reached out to the customer service where I was initially given options of keeping it, refunding it or returning it in hopes there was still a spare. After explaining my concerns that by the time my return made it back, there may be none left of the limited edition run, a customer service agent by the initials of KP-F went above and beyond to reassure me that there would be a spare for me. In the end I received my replacement with no extra cost to myself. If you are waiting for a displate delivered by FedEx, be sure to photograph the packing upon arrival to use as proof against FedEx in case there is damage and a claim against them is required. Once again thank you Displate team, you've been amazing!

23 October 2026
Unprompted review
Displate logo

Reply from Displate

No reply.

Rated 5 out of 5 stars

Good Service, however proce wise only worth to buy when the item is in Discount, for countries with smaller

Good Service, however price wise only worth to buy when the item is in Discount, for countries with smaller salaries, it hurts the wallet (obviously quality is paid with a higher price)

Costumer service also Excellent

23 October 2026
Unprompted review
Displate logo

Reply from Displate

No reply should be posted because the review includes a complaint about pricing.

Rated 5 out of 5 stars

Amazing items

Amazing items. Customer service was so helpful and worked out of hours too! Solved my problem within an hour of submitting my email. Have been buying these posters for years. Great items.

22 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Liz!

Thank you for being a loyal Displate collector! We’re delighted our team solved your issue within an hour and that you’ve been enjoying our posters for years.

Have a wonderful day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

product of great quality

product of great quality. Had an issue with the delivery, the support team help me and an replacement of the damaged product was done in 3 days.

19 October 2026
Unprompted review
Displate logo

Reply from Displate

NO_REPLY

Rated 5 out of 5 stars

i had an issue wit2 of my posters when…

i had an issue wit2 of my posters when they arrived damaged because of the shipping, i emailed their customer support and got a reply fast and they gave me 2 free replacements and internation shipping priority, amazing customer service

17 October 2026
Unprompted review

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