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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their usefulness and innovative design, often highlighting their effectiveness in daily cleaning tasks. The ordering process is frequently described as easy and convenient, with many appreciating the ability to purchase directly from the manufacturer. Reviewers also commend the promptness and reliability of the delivery service, noting that items arrive quickly and are well-packaged. The pricing is generally seen as reasonable, offering good value for money. However, some people were dissatisfied with the quality of certain products, specifically mentioning issues with bristles bending or scourer pads disintegrating quickly. There were also occasional reports of incorrect items being received, such as a different color than ordered. A few customers expressed concerns about high delivery costs and a lack of detailed tracking information for their orders.

What people talk about most

Product

People report positive experiences with product, often praising the quality, durability, and convenience of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Quality

Customers had ambiguous experiences with quality. While many reviewers praise the products as good quality,... See more

Order

Reviewers mention positive feedback about their orders. Customers frequently highlight the ease of ordering... See more

Price

Users describe positive interactions with price, consistently highlighting great and reasonable prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally purchased the brush in a local supermarket, however, the supermarkets don’t seem to stock any spare brush heads, just the sponges. I was having to replace the whole brush and handle each ti... See more

Rated 5 out of 5 stars

Transaction was straight forward. Have used the washing up brushes before, and would not be without them. Being eighty nine years of age, I have some experience on the subject. Have introduced ou... See more

Rated 5 out of 5 stars

I recently placed an order for the Dishmatic I-Stand Fillable Washing Up Handle in WHITE, but I received a black one instead by mistake. When I emailed the customer service, they immediately sent a re... See more

Company replied

Rated 5 out of 5 stars

Arrived as expected with no problems. The main point about this product it is its quality. I know it is only a dish-brush but the bristles are nice and firm and it lasts a long time. I cannot underst... See more


Company details

  1. Cleaning Products Supplier

Written by the company

Dishmatic was launched in 1985 by EasyDo Products, which was founded in 1968 by the Neumann family. For over 35 years we have been designing, manufacturing, and selling household cleaning tools. Dishmatic was the first fillable and refillable washing up tool which has grown to become a kitchen essential and ‘dish friend’ of choice for millions of households worldwide. We are proud to support UK manufacturing, continuing to manufacture and assemble products at our UK factory in Wellingborough, Northamptonshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

196 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

I was very disappointed when my order…

I was very disappointed when my order for 2 packs of replacement Dishmatic brush heads arrived to find that the "pack" consisted of just ONE brush head! I would have expected a "pack" to consist of at least two or three brush heads! With postage, I was charged £7.28 in total for just two brush heads, which is ridiculous! I would have been better off just going out and buying two new complete brushes, and throwing my remaining brush handle away! So much for trying to do the right thing and not be wasteful! Very poor customer service in my opinion.

18 December 2025
Rated 5 out of 5 stars

Best Dish Scrubber EVER

I've searched for this product for ages .... It's the best pan scrubber ever. The one I had was almost worn out so I asked AI where to get it from, and it led me straight to the source. Delivered very quickly, I ordered 5 but got 6 a Christmas present I suppose.!!!
Should last me for years... but now I know where to get them.

18 December 2025
Rated 5 out of 5 stars

Good Service

Originally purchased the brush in a local supermarket, however, the supermarkets don’t seem to stock any spare brush heads, just the sponges. I was having to replace the whole brush and handle each time. Thankfully going direct to Dishmatic I can purchase several quite reasonably……not so much plastic waste can only be good and the service is quick. Passed that information on.

8 December 2025
Rated 5 out of 5 stars

Love the products

Love the products. I bought the Glide dishwasher brush (plus a few other useful cleaning products) to replace my old one that had lasted 6 years! Good price too.

20 November 2025
Rated 5 out of 5 stars

Recommended

Glide washing up brushes with thicker bristles that work well and last a long time. Delivered quickly.

1 December 2025
Rated 5 out of 5 stars

Brush heads

Couldn't find any replacement brush heads in shops, went online to dishmatic website, easy to order and replacements came quite quickly. Well worth it.

10 November 2025
Rated 5 out of 5 stars

Excellent

Great fast delivery for dishmatic products - sent safely , securely and quickly - I would highly recommend dishmatic products and their online shopping service! Thank you

17 November 2025
Rated 1 out of 5 stars

Load of rubbish

These have gone from being the best to the worst on the market!! Obviously the maker has cheaped out on new design materials. Now a load of crap and a waist of money.

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Give yourself a treat!

Transaction was straight forward. Have used the washing up brushes before, and would not be without them. Being eighty nine years of age, I have some experience on the subject. Have introduced our children and grandchildren, to these must have kitchen tool. Thank you Dishmatic.

9 October 2025

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