Epig Cleaning Products Limited Reviews 275

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's outstanding product portfolio, highlighting the excellent quality and effectiveness of the products. Consumers appreciate the fast and reliable delivery service, noting that orders arrive quickly and are well-packaged. People consistently mention the exceptional customer service, emphasizing the helpfulness and responsiveness of the staff. Reviewers feel they receive personalized care and appreciate the company's willingness to go above and beyond to resolve any issues. The combination of high-quality products and excellent support makes customers highly recommend this business.

Based on these reviews

Rated 5 out of 5 stars

I highly recommend Epig and the amazing product portfolio. Gav is on hand and responds fast. You receive genuine 1:1 care every time where the support feels personal and not transactional. The product... See more

Rated 5 out of 5 stars

Gavin is always helpful, his customer service paired with the products are the reason why we choose EPIG for both our oven cleaning businesses. Thanks EPIG

Rated 5 out of 5 stars

UPS lost my order but Gavin was very quick to resolve the issue with replacement items even though it was not his fault - all done with a smile. With this kind of service and the brilliant products, I... See more

Company replied

Rated 5 out of 5 stars

As usual epig go above and beyond getting products out as quickly as possible despite unavoidable obstacles. First class.

Rated 5 out of 5 stars

Orders always arrive very quickly after ordering and ordering the products is a really easy process. Products are exactly what I need to do my job efficiently

Rated 5 out of 5 stars

Excellent products purchased. Really pleased with the oven paste.Makes life so much easier- amazing! Quick postage and very well packed. I’m a full supporter of Epig service and product range.

Company replied

Rated 5 out of 5 stars

Gavin at Epig is fantastic! His customer service goes above and beyond, and the quality of his products is outstanding. Always reliable, helpful, and a pleasure to deal with—highly recommend!

Rated 5 out of 5 stars

Great products as always. The cherry bakewell paste is a game changer and smells good. Super quick delivery and great customer service. Thank you

Company replied

Rated 5 out of 5 stars

Very fast delivery. Have only tried the oven cleaning paste (pomegranate) so far but I am very, very impressed with it!

Rated 5 out of 5 stars

Everything I need is always in stock and delivered very quickly. Highly recommend these products

Rated 5 out of 5 stars

Amazing customer service. Fast delivery always willing to go above and beyond to help out their customers A***

Rated 5 out of 5 stars

Rapid and hassle free delivery of a quality product that is Epig HD

Company replied

Rated 5 out of 5 stars

Fantastic service and delivered within a couple of days all ways great service excellent products

Rated 5 out of 5 stars

Very good service,well packaged and came in good time. Will definitely use again

Company replied

Rated 5 out of 5 stars

Good arrived by courier as described and well-packaged. Additionally, they were new stock.

Rated 3 out of 5 stars

The scraper was great but the bio friendly oven cleaner is way less efficient than caustic ones. Also this gave me incredibly bad heartburn.

Company replied

Rated 5 out of 5 stars

Great products, great service, no.1 place to go to for oven cleaning products! Highly recommend

Company replied

Rated 5 out of 5 stars

Good communication & Very knowledgeable abt the products Would definitely use again

Rated 5 out of 5 stars

Delivered swiftly,well packaged. Great product.

Company replied

Rated 5 out of 5 stars

Next day delivery which was not expected but greatly appreciated.

Company replied

Rated 5 out of 5 stars

Arrived on time and very pleased with the products

Company replied


Company details

  1. Cleaning Products Supplier

Written by the company

At Epig Cleaning Products we have created a small range of products, specifically for oven cleaning, and they really deliver. Moreover, without breaking the bank. Become faster and more cost efficient with our unique blends and chemistry, that cannot be beaten, or more importantly found anywhere else!


Contact info

4.9

Excellent

TrustScore 5 out of 5

275 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Placed an order and forgot something…

Placed an order and forgot something else I needed. Gavin said that he could hold on to my order until the items came in which was good.
Items didn’t turn up so he sent the first order and then once the order came in posted it straight out to me.
Once again fantastic service by Gavin and always there if there is a problem or if you have forgotten something like me.

Thanks Gavin 👍

17 February 2026
Rated 5 out of 5 stars

Does Everything Better ⭐⭐⭐⭐⭐

If you clean Ovens, Ranges, Aga's etc for a living, EPIG products are the best available, no rebadged or repurposed chemicals, in house designed by an oven cleaning specialist from scratch, all food safe, me & you safe, pet safe, no fumes or smells and the best results.

12 February 2026
Rated 5 out of 5 stars

Reliable service. Quality products. Proper aftercare.

I highly recommend Epig and the amazing product portfolio. Gav is on hand and responds fast. You receive genuine 1:1 care every time where the support feels personal and not transactional. The products are excellent and smell great whilst remaining bio friendly. 5 Star plus for making my working life far easier. Thanks Gav!

14 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look