I purchased a dress that was sold out. They had Immediately called me and sent a email of three other options. Same size and color different styles which was very helpful. I was able to choose an... See more
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Customer service was helpful, responsive and friendly when I initially reached out about purchasing the dress. Delivery was also very fast. The dress was beautiful in person, just like the online phot... See more
Company replied
The dress is gorgeous and exactly as pictured. Customer service was excellent when the first dress arrived with a broken thread and some missing beads. They shipped out a replacement dress the next da... See more
Company replied
The quality of the dress is good and Jeremy was very helpful. Only thing I could say to make the experience better is that some dresses we were wanting was in stock online but was actually out of stoc... See more
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Company details
About Discountdressshop
Written by the company
• Fanatical customer service!
We're NUTS about our customers and we'll do anything to keep you happy. We're always here at info@discountdressshop.com or at 714-982-7352.
• AMAZING Low Prices!
Gone are the days of paying crazy prices at the local store. DiscountDressShop.com negotiates great deals with our suppliers, and pass these savings on to you!
About DiscountDressShop.com
DiscountDressShop.com was founded in 2009 in La Habra, California on that the idea that good deals and great customer service is what we are about.
Shop prom dresses, formal dresses, mother of the bride/groom gowns at DiscountDressShop.com. Find homecoming, cocktail dresses, bridesmaids gowns, graduation dresses, military ball, quinceanera's, plus-size formal and inexpensive prom dresses that will be delivered right to your door with fast shipping from California!
Contact info
PO Box 54701, 92619, Irvine, United States
- 714-982-7352
- info@discountdressshop.com
- discountdressshop.com
4.1
Great
197 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick, top notch service
I ordered the long convertible dress & it arrived quicker than I expected, the dress looked fabulous on the hanger and on me, whichever way I designed it to be. Very pleased with my experience with Discount Dress Shop.
16 October 2018
Reply from Discountdressshop
Erika, thank you for taking a moment to share your experience on the quick delivery of the dress you ordered from us! We're blessed to hear from customers like yourself how satisfied they were with the purchase of their dress! We hope you come back and visit us again soon!
Loved the 2 dresses I ordered and the…
Loved the 2 dresses I ordered and the personal customer service I received. Would definitely recommend them!
11 October 2018
Reply from Discountdressshop
Lorraine, thank you for taking a moment to share your experience on two dresses you ordered from us! We pride ourselves in our personal customer service and appreciate that you would recommend us! We hope you come back and visit us again soon!
Great customer service !
8 October 2018
Reply from Discountdressshop
Angel, thank you for taking a moment to share your experience on our customer service! We appreciate that we were able to offer you service that we believe our customers deserve!
Reply from Discountdressshop
Louise, thank you for taking a moment to share your experience on the dress you received. We hope you come and visit us again soon!
Didn’t have the color I ordered which…
Didn’t have the color I ordered which would have been nice to know before hand but they did get back to me quickly about it.
24 September 2018
Reply from Discountdressshop
Jacqueline, we are sorry we did not have the navy blue color you wanted, but glad you were able to find another color that worked for you!
I got a dress for $100 on sale it's…
I got a dress for $100 on sale it's strapless I would have sent it back bit who wants store credit when the dress they got was poorly designed well the top half anyways there needs to be boneing in it so it will stay up and to really felt snug it should have waist stay as well I know this because my mother made my wedding dress without a pattern with only a mold made from a t-shirt and lost of djcktape
19 September 2018
Reply from Discountdressshop
Brandy, we are sorry to hear that you were not satisfied with the dress you purchased. We're surprised to hear of this considering it was one of our most popular dresses in 2018.
Happy Shopper
Great Customer Service! Jeremy made sure I chose the right size for the dress I selected, because each brand runs a little different.
13 September 2018
Reply from Discountdressshop
Nona, thank you for taking a moment to share your experience on our customer service! Always blessed to hear when a customer is extra satisfied when this happens. Glad to be of help to you!
As they tell you it is very important…
As they tell you it is very important to take measurements before ordering. Dresses run alot smaller than the sizes we buy in the store. The dress was delivered within the time frame I chose. Looks great. Had to take some tiny tucks in the straps but all in all a nice dress.
7 September 2018
Reply from Discountdressshop
Susan, thank you for taking a moment to share your experience on how dresses run smaller than normal gowns from a department store. Blessed to hear that the dress you ordered looked great and that you were happy with your purchase!
Product meets my expectations
Product meets my expectations and satisfying contact with Discount Dress Shop
28 August 2018
Reply from Discountdressshop
Pascal, thank you for taking a moment to share your experience with us! Blessed that the dress met your expectations and that contacting us was helpful!
Wouldn't give it a one star if I had…
Wouldn't give it a one star if I had that option!!! Terrible experience even with a Rep walking me through measurements supposedly. First dress that was for grandsons wedding was flimsy , ill fitting, , poor grade material etc. Couldn't get my money (refund) back. So Rep walked me through another outfit , he recommended size according to measurements again. I could hardly get it over my head, I'm now stuck with a cheap looking , too small outfit that I will NEVER wear cause I refuse to put myself through this process again ever!!!
21 August 2018
Reply from Discountdressshop
Maggie, I am very sorry to hear that you were not completely satisfied with your purchase. The dress you originally ordered is from a reputable US designer that makes all their dresses in the USA. In fact, it has been one of our most popular styles over the past 15 years. The second dress you ordered is also a US designer who makes all their dresses in the US as well. We have a size chart for all of our dresses located near the description of each dress. It's best to get your measurements taken by a professional to ensure measurements are taken accurately. This will help ensure the correct size is ordered.
The original dress I purchased was…
The original dress I purchased was discontinued by the designer. Jeremy was so helpful to send me dresses that were comparable. From his suggestions I was able to find another dress. The dress arrived the very next day and is absolutely beautiful. I am incredibly happy and highly recommend Discountdressshop. Not only are the dresses beautiful and very well made but the customer service is top notch. Thank you for a great experience.
8 August 2018
Reply from Discountdressshop
Julie, thank you for taking a moment to share your experience with us! Glad to be of help to you in helping you find a dress that worked for you! I hope you come and visit us again soon!
This is the second time I am buying…
This is the second time I am buying from Discountdressshop and I must say their customer service is great,also quality of the dresses are excellent.
I am already recommending them to my friends and family and I will surly be back to purchase more.
2 August 2018
Reply from Discountdressshop
Radhika, thank you for taking a moment to share your experience with our company and our customer service! And thank you for being a repeat customer! Appreciate you recommending us to your friends and family! We look forward to you visiting us again soon!
Worth it
The ordering process was quick and easy. My order came way faster than I thought it would, which was so nice. The only reason I didn’t give it 5 stars is because the zipper on my dress only goes down halfway. Luckily I am still able to get in and out of it with no problem but a tad annoying. Everything else though was great! Will definitely use this site again.
1 August 2018
Reply from Discountdressshop
Lauren, thank you for taking a moment to share your experience with us! We hope you come and visit us again soon!
Gorgeous dress
Gorgeous dress, shipped and received in a timely manner. Terrific company!
29 July 2018
Unprompted review
Reply from Discountdressshop
Hi Sheila, glad to be of service to you and help provide a cute dress for you.
https://www.discountdressshop.com/products/champagne-strapless-homecoming-short-dress-with-pockets
Beautiful dress
26 July 2018
Reply from Discountdressshop
Alicia, thank you for taking a moment to share your experience with us! We hope you visit us again!
Great range at great prices
Great range at great prices. Easy ordering and my dress arrived so quickly. It is gorgeous. Thank you
25 July 2018
Reply from Discountdressshop
Monique, thank you for taking a moment to share your experience about the great prices, how easy it was to order and the quickness of delivery. We hope you come and visit us again soon!
Love my purchase
18 July 2018
Reply from Discountdressshop
Louise, thank you for taking a moment to share your experience with us and that you loved your dress! Come back and visit us again soon!
Won't order from here again...
The dress I received is just ok, unfortunately not the greatest quality. It looks like the belt on the dress has been hot glued on. As well, I would prefer to return the dress for a full refund but unfortunately they do not offer such services, so this is very disappointing. I also paid around $75 for shipping and then another $20 when it came to my door. Overall about a $300 purchase for a dress I could careless to have.
EDIT: As I can't post pictures or links to this review, the name of the dress I order was this: Short Knee Length Mint Chiffon Dress Empire Waist Spaghetti Straps
I would post pictures of the dress I received if it was possible.
9 July 2018
Unprompted review
Reply from Discountdressshop
It would be helpful to know which dress you purchased. It appears you are from Canada, but that is all the information I have to work with.
Unfortunately, this 3rd party review service site does not provide an option to upload pictures.
Their policies stink..Restock fee no…
Their policies stink..Restock fee no regund..in store credit..and sizing runs very small..never use this site again..
9 July 2018
Unprompted review
Reply from Discountdressshop
I'm sorry that the dress in size 4XL you ordered was too small. Formal gowns tend to run smaller than normal dresses. That's why it's very important to look at the sizing chart when selecting a size. I recommend to all of my customers when selecting a size to go by your waist measurement in inches. The size chart is located below the description of each dress. If you're not sure what size you may need, send your bust and waist size in inches and I can recommend the best size for you. Check out our size and fit guide if you need help measuring yourself. https://www.discountdressshop.com/pages/sizing-and-fit-guide
Love the dress an it fit perfectly
2 July 2018
Reply from Discountdressshop
Yesenia, thank you for taking a moment to share your experience about the dress you ordered from us!
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