Prompt response to information requests - and having the required item on hand ready for collection. Brilliant! And its been installed smoothly, and matches perfectly, too.
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Same experience as previous reviewer, Lynne Flett. Paid £142 for a bath panel. No delivery for weeks. Excuses. Unusable panel sent. Asked if I had sat on it!! Sent photos. No response. No invoice. R... See more
Easy to order. However, no further information from seller about delivery. Phoned to cancel after almost 2 weeks but phone line claimed they were sales only. Sales person claimed the advertised di... See more
Disgusting company - take your money for items they cant get hold of and they don't refund you or communicate with you! Ordered on 04th May and have called and emailed numerous times - Each time get s... See more
Company details
Written by the company
Coloured and Discontinued Bathroom supplier
Contact info
Industry Road, S71 3PQ, Barnsley, United Kingdom
- discontinuedbathrooms.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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New shower tray matching in primrose
New shower tray matching in primrose! Great service. Replaced my old bath with a lovely made to order tray to match in the colour
Love love love it!
Love love love it!! Full suite just fitted before Christmas in pale blue. Art deco style and matching bath. I’ve finished it off with the nicest wall paper. Fast delivery and super helpful on chat and the phone
Incredibly rude attitude
Poor service. The company ignore emails asking for updates from something ordered 2 months previously. The initial receipt says they’ll deliver in 7-10 days then when you query this you’re ignored. Phone lines aren’t answered. When you ask for a refund via PayPal they suddenly answer emails. Albeit incredibly rudely. Customer service is non existent. I received a lecture on how I am all that is wrong with the world. Delightful. Especially considering they’ve no idea who I am. I’m rather speechless as the utter rudeness.
Shan’t ever be using a scam company like this again. I’ve blocked the email address to stop the rude comment emails!
Be careful, if you write a review do make sure you verify it as this company will go out of their way to try and remove your bad review. Very dishonest.
Excellent service and fantastic…
Excellent service and fantastic colours! We went for a full suite in pink and black and it is perfect. Very helpful abs packaged very well
Good Service
Discontinued bathrooms were able to supply a toilet pan for me, which has been discontinued for many years. All it took was one phone call and the item was delivered within the time scales quoted and in perfect condition, due to it being superbly packaged. On the down side I did not get any paperwork i.e confirmation of order or receipt for payment and have not yet received an invoice. Other than that very happy.
Such a great company pink!!
Such a great company. Amazing colours!! We have gone with baby pink counter top basins and matching toilets
Superb! Grey Art Deco
Superb!! Love my grey Art Deco suite. Excellent service and it is perfect with the pink tiles and wall paper I picked. Highly recommended!!
Excellent! Grey Art Deco
Excellent!! Super helpful and great products. We went with the Art Deco grey suite it looks spot on.
Art Deco bathroom suite it looks…
Art Deco bathroom suite it looks amazing!!! I was spoilt for choice and went for pink in the end. It’s perfect.
So helpful
So helpful. Managed to get made to order bath panels in blue and they are perfect. The bathroom looks great
What a great company!!
What a great company!!! So many colours! I was spoilt for choice. We wanted an Art Deco suite and went for Art Deco toilet, basin and pedestal and shower tray in the end in light green. It looks amazing!!
Love my pink Art Deco suite!
Love my pink Art Deco suite!! Could not be happier
Absolutely delighted, super customer service
Absolutely delighted! Excellent service. Perfect item and VERY fast delivery. Great communications. Very happy customer.
Thankyou!!
Love my pink bathrooms for the salon!!
Love my pink bathrooms for the salon!!! Pink toilets and matching pink basins it’s perfect. So helpful
Fantastic suite
Fantastic suite, just the colour we have been looking for. Company was so friendly and helpful. And everything arrived so well packaged and arrived promptly. Highly recommend using Discontinued Bathrooms.
Pink bathrooms for my new salon!
Pink bathrooms for my new salon!! Look fantastic. Very fast and so helpful. Baby pink toilets and basins looks great
Don't use - can't be trusted!
Ordered a toilet pan and matching seat. I had only a vague idea that colour was Champagne. Very prompt to respond when buying and confirmed they could supply like for like replacement from my photographs. Not cheap by any means but decided to go for it.
On receipt toilet was not like for like but a reasonable match. However I did therefore need to employ a plumber to do the install rather than doing it myself,so there was another increased cost as a result.
I'd have settled for that but for the fact the toilet seat was found to be damaged when the plumber was installing it.
I contacted the company but they have flat refused any liability claiming they checked the seat before sending and that it was well packaged. I agree the packaging was good but can't say that damage in transit would have been impossible. As I didn't initially notice the damage I can assume that ever if it was checked by the company it could have been missed. They aren't responding to emails now and basically just ignoring my request for some solution.
I may pursue through Barclaycard as the payment method but feel I am left with no option now but to post this warning. If you are a distance buyer don't believe their spiel and expect no level of customer service if things go wrong.
Steer clear
Oh dear, I should have read the reviews on Trustpilot before handing over my £280 for a bath panel that is not in stock. They have my money and have been fobbing me off for over a month about a refund. I will have to open a dispute with Paypal to try and get my money back.
Grey and pink toilets and basins!
Grey and pink toilets and basins!! Look great in the renovated bar. The team were really helpful and just what we wanted. Will be back!!
So helpful
So helpful. Liz helped me find exactly what I was looking for. I managed to replace the toilet cistern in avocado and my suite is as good as new
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